How to Easily Pay Your Xcel Energy Bill by Phone

As an Xcel Energy customer, you have the option to pay your utility bill conveniently over the phone. Paying by phone is quick, easy, and ensures your payment gets processed right away. In this comprehensive guide, we’ll walk through everything you need to know about paying your Xcel Energy bill by phone.

Overview of Xcel Energy

Xcel Energy is a major electric and natural gas utility company serving customers across 8 western and midwestern states. They provide services to over 3.7 million electric customers and 2.1 million natural gas customers across Colorado Michigan Minnesota, New Mexico, North Dakota, South Dakota, Texas and Wisconsin.

Xcel Energy offers programs and services to help customers manage and pay their utility bills. Paying your bill promptly each month by the due date is important to avoid any late fees or service disruptions.

Benefits of Paying Your Bill by Phone

Paying your Xcel Energy bill by phone offers a few advantages over other payment methods:

• It’s fast – Phone payments post instantly to your account whereas mailed payments can take days to process.

• Available 24/7 – You can call anytime to pay your bill, day or night.

• Payment confirmation – You’ll receive instant payment confirmation over the phone.

• Avoid late fees – Phone payments are credited immediately, so you’ll never miss a payment deadline.

• No need to travel – No need to drive to a payment drop off center or mailbox.

• Speak with an agent – You can get billing questions answered directly by their customer service team.

How to Pay Your Xcel Bill by Phone

Ready to pay your Xcel Energy bill by phone? Here is a simple step-by-step guide:

1. Prepare Your Information

Have the following information ready before you call:

• Xcel Energy account number
• Service address on the account
• Amount owed on your most recent bill

2. Dial the Phone Payment Number

Call Xcel Energy’s automated pay-by-phone number:

1-800-895-4999

This dedicated line is available 24 hours a day, 7 days a week.

3. Follow the Voice Prompts

Once connected, follow the voice prompts to complete your payment:

• Select option for “Bill Payment”
• Enter your 10-digit account number
• Enter your zip code
• Select option to make a one-time payment
• Enter payment amount
• Provide credit/debit card details
• Listen to the payment confirmation

The automated system will guide you through each step. The whole process takes about 5 minutes.

4. Receive Payment Confirmation

After the automated system processes your payment, stay on the line to receive a confirmation number. Be sure to note this number down for your records. It will also appear on your next bill as proof of your phone payment.

And that’s it! By following these steps you can easily pay your Xcel Energy bill over the phone in minutes.

Other Ways to Pay Your Xcel Energy Bill

In addition to phone payments, Xcel Energy offers a few other convenient ways to pay your bill:

• Online – Pay instantly on Xcel Energy’s website or via the mobile app
• Automatic bank draft – Set up recurring payments from your checking account
• By mail – Mail in a check or money order with your payment stub
• In person – Pay with cash, check or credit/debit card at an authorized payment center

While the other options work, paying by phone is one of the quickest and most convenient methods available. You don’t have to wait on hold – the automated system makes it fast and easy!

Setting Up Recurring Phone Payments

You can set up automatic recurring phone payments with Xcel Energy’s auto pay program so your bill gets paid on time each month without any extra effort.

To enroll in auto pay:

1. Call 1-800-895-4999 and select the auto pay enrollment option.

2. Provide your account number, address, and credit/debit card details.

3. Select the date you want your monthly payments to process.

Once enrolled, Xcel Energy will automatically charge your card to pay your full balance on the date selected each month. Make sure to update your card information if your card number changes.

Getting Payment Assistance With Your Bill

If you are having trouble paying your Xcel Energy bill, call them right away to ask about payment plans or bill assistance programs. Depending on your situation, they may be able to offer:

• Payment arrangements to spread balances over time
• Due date extensions to avoid late fees
• Low-income energy assistance programs
• Budget billing to even out monthly payments

Don’t let an overdue balance turn into a crisis. Call Xcel Energy today to go over payment assistance options.

Paying your Xcel Energy bill doesn’t have to be a hassle. Use the convenient automated phone payment system to check this monthly task off your list in minutes. Have your account number and card ready, dial 1-800-895-4999, and pay your bill from the comfort of home 24/7!