How to Pay Your Xcel Energy Bill by Phone

Xcel Energy provides electric and natural gas service to customers across 8 states in the Midwest and Southwest If you are an Xcel Energy customer, you likely receive a monthly bill for your utilities Paying your bill on time and in full prevents late fees, disconnection, and other issues. While Xcel offers several payment options, paying by phone is quick and convenient.

Below we will cover everything you need to know about paying your Xcel Energy bill by phone, including:

• Xcel Energy phone payment options
• Steps for paying by phone
• Tips for faster phone payments
• Signing up for automatic payments
• Other payment methods with Xcel Energy

Xcel Energy Phone Numbers for Bill Pay

Xcel Energy offers a few different phone numbers to choose from to pay your utility bill

• 1-800-895-4999 – This automated number allows you to pay your Xcel Energy bill 24/7 using a debit/credit card or electronic check.

• 1-800-481-4700 – Reach a live agent Monday-Friday 7AM-7PM local time. Make a payment by card, check your account, or get bill pay assistance.

• 1-800-432-1012 – Speak to a business customer service agent Monday-Friday 7AM-5PM local time for account help and bill pay.

These are toll-free numbers that connect you to the Xcel Energy payment system. Call volume is usually lower evenings and weekends. Wait times may be longer during peak hours.

Having the account and bill info handy speeds up the process when paying by phone.

Steps to Pay Your Xcel Energy Bill by Phone

Paying your Xcel Energy bill by phone is quick and easy:

1. Call 1-800-895-4999 – Select your state when prompted. This 24/7 line is automated.

2. Enter Xcel Energy account number – Have your 12-digit account number ready to input.

3. Enter total payment amount – Decide your payment amount for the current bill.

4. Select payment method – Use a debit/credit card or electronic check from your bank account.

5. Input card or check details – Provide your card number and expiration date or checking account and routing number.

6. Confirm payment details – Verify payment amount and account number are correct.

7. Get payment confirmation number – Save this number as proof of payment.

The automated system will guide you through each step. The whole process takes about 5-10 minutes if you have your information handy.

Tips for Faster Xcel Energy Phone Payments

Here are some tips to speed up the phone payment process:

• Call early/late in the day – Avoid peak call times between 11AM-2PM on weekdays when wait times are longest.

• Have your bill handy – Reference your latest bill for account number, balance due, service address, and customer number.

• Save payment info – Store your payment details to easily use them for each call and skip re-entering.

• Know special bill charges – If you have fees for repairs, new services, or deposits, include these amounts in your payment.

• Enroll in AutoPay – Set up recurring payments from your bank account to avoid monthly calls.

• Use express pay – Opt for the faster payment processing for a small convenience fee when prompted.

• Download the app – Pay via the Xcel Energy app in addition to calling in.

Saving billing information, calling early/late, and using express pay help accelerate the phone payment process so you can move on with your day quicker.

Sign Up for Automatic Payments with Xcel Energy

While the phone payment method works for one-time payments, enrolling in automatic payments through Xcel Energy can save you time each month.

With automatic or recurring payments, Xcel Energy will withdraw your monthly bill amount directly from your bank account on the due date. This prevents late payments and avoids calling to pay your bill every month.

You can sign up for AutoPay when you register your online Xcel Energy account. Or call customer service and request to enroll. Provide your Xcel Energy account number and bank account information.

Xcel Energy will withdraw payment amounts automatically going forward. Review bills online to verify correct amounts before due dates. You can cancel or change AutoPay anytime through your online account.

AutoPay is secure, convenient, and guarantees your bill is paid on time each month.

Other Ways to Pay Your Xcel Energy Bill

In addition to paying by phone and AutoPay, Xcel Energy offers other payment options:

• Online – Login to your account at xcelenergy.com to pay by debit/credit card or electronic check.

• Mobile app – Download the Xcel Energy app on your smartphone to pay on the go.

• Mail – Send a check or money order with your payment stub to the address on your Xcel bill.

• In person – Take cash, check, or card to an authorized Xcel Energy payment center near you.

• Pull Pay Savings – A demand response program that gives cash back for reducing energy during peak events.

• Western Union – Make a cash Xcel Energy bill payment at various retail locations.

• Gift cards – Purchase eligible gift cards from stores like King Soopers to pay your bill.

Xcel Energy tries to offer payment flexibility to suit different needs and preferences. Opt for the fastest and most convenient method for you each month.

Manage Your Xcel Energy Account Responsibly

By understanding how to pay your Xcel Energy bill quickly by phone, online, through AutoPay, and other methods, you can avoid late fees and service disruptions. Here are some final bill pay tips:

• Review monthly usage and charges to catch any billing errors.

• Monitor your balance and due dates through your online account.

• If struggling to pay, ask about payment plans or energy assistance programs.

• Keep your account info and payment details up to date.

• Don’t ignore disconnect notices if unable to pay on time.

• Contact Xcel immediately if your situation changes and bill paying becomes difficult.

Managing your Xcel Energy account properly ensures seamless service and prevents avoidable fees. Reach out for help if needed and know the many options for paying your bill in full each month. Consistently paying on time can help build your credit as well.