How to Pay Your Xcel Energy Bill Online or by Phone

As an Xcel Energy customer, you rely on their service to power your home or business. In return, you are responsible for paying your Xcel Energy bill promptly each month While old-fashioned paper checks work, Xcel offers even more convenient options to pay your bill electronically or over the phone. This guide will outline the various ways you can pay your Xcel Energy bill by phone, online, or through the mobile app

Overview of Xcel Energy

Xcel Energy provides electric and natural gas service to customers across 8 Midwest and Western states. The company serves over 3.7 million electric customers and 2.1 million gas customers. Xcel Energy is focused on affordably and reliably delivering the energy customers need.

As a customer, you receive a monthly bill from Xcel Energy outlining your usage and charges for the previous month. Your bill can be paid through various channels – online, phone, mail, or in person. Paying on time is important to avoid late fees and potential service disruption.

Benefits of Paying Your Bill Online or by Phone

Xcel Energy offers many ways to pay your bill digitally for maximum speed and convenience The benefits of paying online or by phone include

• 24/7 Access – Pay any time day or night.

• Quick Processing – Payments post 1-2 business days faster than mailed checks.

• Automatic Payments – Set up recurring payments from your bank account.

• Paperless Billing – Go green with online-only billing.

• Account Management – Update info, view history, monitor usage.

• Mobile App – Pay on the go from your smartphone.

• Phone Support – Speak to a representative who can take a payment.

Going digital with payments saves time and gives you more control over your account.

How to Pay Your Bill on XcelEnergy.com

Paying at XcelEnergy.com is fast and easy. Just follow these steps:

1. Visit XcelEnergy.com and click “My Account”

2. Register for an online account if first time user.

3. Log in with your username and password.

4. Select “Pay Bill” from top menu.

5. Choose a payment amount and method. Submit payment.

6. Confirmation page displays when transaction is complete.

One-time payments made by 7 PM CT post to your account next business day.

Setting Up Recurring AutoPay

For hands-free payments, enroll in AutoPay at XcelEnergy.com:

1. After logging in, click “Billing & Payment” from top menu.

2. Select “Automatic Bill Payments”.

3. Click “Enroll” and choose bank account.

4. Pick payment date and confirm enrollment.

Once active, AutoPay will automatically pay your balance on the set date each month.

Going Paperless with Online Billing

To go green and reduce clutter, you can enable paperless billing:

1. In your online account, click “Communication Preferences”

2. Select “Paperless billing” and enter email address.

3. Agree to Terms of Use to confirm enrollment.

You will get an email each month to view and pay your new bill electronically.

Paying by Phone

Xcel Energy offers a few options for paying your bill over the phone:

• Speak to a Representative – Call 1-800-895-4999 and follow prompts to speak to an agent who can take your payment info.

• Use Automated System – Call 1-800-895-4999 and follow prompts to pay through the automated phone system.

• PayNow Phone Payment – Call 1-833-245-1938 and follow automated prompts to make a payment.

Phone payments process almost instantly. Service fees apply for phone payments.

Helpful Tips for Bill Payment

Keep these tips in mind when paying your Xcel bill:

• Register your account on XcelEnergy.com to unlock all digital features.

• AutoPay guarantees on-time payment and prevents late fees.

• PayNow offers the fastest phone payment option.

• The mobile app lets you pay on-the-go with your iPhone or Android.

• Update your contact info if moving to avoid billing issues.

Following these tips will help ensure successful, on-time bill payment every month.