You can’t live or work without clean, reliable water service. If you get your water from York Water Company, you should pay your bill on time every month. York Water gives you a number of ways to pay your bill, so it’s easy and quick.
It’s easy to pay your York Water bill, set up automatic payments, go paperless, and manage your water account online. This article will show you how.
Ways to Pay Your York Water Bill
York Water offers flexibility when it comes to paying your monthly water bill. Here are some of the most popular payment methods:
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Online – Log into your York Water account anytime to make a one-time payment or set up recurring payments
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By Phone – Call the toll-free number 1-866-665-9578 to pay through York Water’s automated system
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At the payment center for York Water, you can mail the payment stub that you took out of your paper bill.
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In Person – Visit York Water’s customer lobby during business hours to pay by cash, check or money order.
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AutoPay – Sign up to have payments automatically debited from your bank account each month.
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Retail Locations – Pay at local stores like Walmart that accept York Water payments for a small fee.
No matter which option you choose, be sure to pay your bill by the due date to avoid late fees. York Water does not disconnect service for nonpayment.
Enroll in AutoPay
The easiest way to avoid missing payments is to enroll in York Water’s automatic payment plan called Timely Automatic Payments (TAP).
With TAP, the amount due is withdrawn directly from your bank account each month on your bill’s due date. To sign up:
- Log into your York Water account and select AutoPay under My Profile.
- Choose the account(s) you want to enroll and enter your bank account information.
- Confirm your enrollment. TAP will activate on your next billing cycle.
You can cancel or change TAP anytime through your online account. AutoPay ensures you never forget a water bill payment again.
Go Paperless with Online Billing
Along with automatic payments, York Water customers can go paperless by opting for online e-billing.
To enroll in paperless billing:
- Log into your York Water account and go to My Profile.
- Select Paperless Billing and confirm to enroll.
Once signed up, you’ll receive an email notification when your new e-bill is ready to view. Online billing reduces clutter, saves paper, and allows 24/7 account access.
Ways to Manage Your York Water Account
Creating an online account on the York Water website provides useful tools for managing your service. With an online account, you can:
- Check your balance.
- View payment history.
- Set up paperless billing.
- Enroll in AutoPay.
- Update account information.
- Monitor water usage.
- Request service turn on/off.
- Report issues or leaks.
You can also take advantage of York Water’s mobile app for account access on the go. Download it free from the App Store or Google Play.
Payment Assistance and Billing Support
If you are struggling to pay your York Water bill on time, contact their customer support team to ask about payment plan options. Qualifying customers may also be eligible for bill assistance programs.
For billing questions and support, contact York Water’s customer service department:
- Phone: 717-845-3601
- Email: [email protected]
- Online: www.yorkwater.com/contact
The knowledgeable support team can explain charges, set up payments, and resolve billing issues.
Never Miss a Payment Deadline Again
Paying your monthly water bill helps ensure uninterrupted service while keeping your York Water account in good standing.
Sign up for convenient auto-payments and paperless billing to simplify bill management. And take advantage of York Water’s online account tools for 24/7 access and easy payments. Their customer support team is also ready to assist with any billing needs.
Use these tips to pay, manage and monitor your York Water account stress-free. Consistently paying on time can help avoid extra fees so you keep utility costs as low as possible.
Looking for a How-To?
Find helpful information and our how-to guides in the Customer Education Center.
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Need help paying your water or wastewater bill? There are programs to assist customers who need assistance when they fall behind.
How can we help you?
We work every day to give you consistent and reliable rates and professional performance.
In fact, the York Water Company is a top-performing PA utility, and the Pennsylvania Public Utility Commission (PAPUC) has named us an industry leader.
Pay for your water and wastewater services in one place. Municipal wastewater and refuse customers, pay your bill here too.
Learn what type of water meter you have and how to read it.
York Water – Longest Paying Dividend Company on NYSE
FAQ
How do I contact York water?
How do you check your water bill?
Who owns York water?
How do I pay my York water bill online?
By visiting www.yorkwater.com, you can find out more information about automatic bill payments, or utilize online bill pay to pay your water bill. You can also pay over the phone by calling 1-866-665-9578, or pay by mail by mailing your payment to The York Water Company PO BOX 3009 Lancaster, PA 17604-3009.
What does the York Water Company do?
The York Water Company provides our customers with safe, dependable, high-quality water and wastewater services. Learn more about our commitment to water quality. We are an active member of the communities we serve. We sponsor, volunteer, and give back in so many ways. Find out how.
How do I pay my city of York sewer and refuse Bill?
City of York sewer and refuse customers may now take advantage of several convenient options to pay their City of York sewer and refuse bill. Pay using our FREE-Timely Automatic Payment (TAP) Program. While you are on the site, consider enrolling in paperless billing.
When will York Water Company’s new billing & revenue collection services appear?
York Water Company, serving the city of York, PA for 204 years, will now, for the first time, handle all billing and revenue collections services for the City of York Sewer and Refuse System. The new bills will appear in consumers’ mailboxes on or around August 31, 2020.