Paying your water bill just got a whole lot easier thanks to the online bill pay options offered by the Youngstown Water Department. As a customer of the city’s water utility you can now manage your account entirely online without ever having to mail a payment or visit the office in person.
The Youngstown Water Department serves residents, businesses, and visitors in Youngstown, Ohio They are dedicated to providing high-quality water services and making bill payment quick and convenient
Why Pay Your Water Bill Online?
Here are some excellent reasons to take advantage of the Youngstown Water Department’s online bill pay:
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It’s fast and easy – With online bill pay, you can pay in just a few clicks either on your computer or mobile device. No need to write and mail checks or drive across town.
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Pay anytime from anywhere – As long as you have an internet connection, you can log in and pay 24/7. Whether it’s first thing in the morning, late at night, or on the weekend, online bill pay gives you total flexibility.
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Setup automatic payments – For ultimate convenience, you can enroll in autopay and have your water bill paid automatically each month. One less thing to remember!
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Go paperless – Save paper by opting to receive electronic billing statements instead of paper bills in the mail. Doing your part for the environment has never been simpler.
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Receive payment confirmations – Get email notifications every time a payment is made so you have peace of mind knowing your bill is paid.
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View payment history – Log in anytime to see your past water bills and payment dates. An easy way to track your usage and budget.
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Access billing statements – Current and past billing statements are available to view and download. No more hunting for misplaced paper bills.
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Analyze water usage – With online access to your account, you can monitor trends and spikes in your household’s water usage. Identify waste and take steps to conserve.
How to Pay Your Water Bill Online
The Youngstown Water Department offers several quick and easy online bill payment options.
Pay Online Via Website
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Go to the City of Youngstown website at youngstownohio.gov
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Click on “Water” under the “Government” menu
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Click on “Payment” in the dropdown menu
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Click on “Make a Payment/Manage Your Account”
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Login or set up an account
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Select a payment option and complete the steps
Pay Online Via Mobile App
The Youngstown Water Department offers a mobile app called YO! for managing your account on the go.
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Download the YO! app on your iOS or Android device
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Login or create an account
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Select Water Payments
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Choose a payment option and complete the steps
Enroll in AutoPay
To setup automatic monthly payments directly from your bank account, follow these steps:
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Go to www.invoicecloud.com/youngstownwater
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Click Sign Up
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Enter your account details
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Select AutoPay as your default payment method
Once enrolled, your payments will be processed automatically each month. You’ll receive email confirmations for each transaction.
Payment Options: Credit, Debit, Check
The Youngstown Water Department offers multiple payment options to choose from:
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Credit/Debit Card – Visa, MasterCard, Discover, American Express
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Bank Account – Checking or savings account
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Paper Check – If mailing, send to:
Youngstown Water Department
P.O. Box 94612
Cleveland, OH 44101-4612
They accept cash payments in person at their office located at 26 South Phelps Street in downtown Youngstown.
Managing Your Water Account Online
When you pay your water bill through the Youngstown Water Department website or mobile app, you gain access to your entire account. Here are some of the key features:
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View real-time account balance
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Access current and past billing statements
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Monitor water usage and patterns
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Update account information
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Sign up for paperless billing
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Set email reminders
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View payment history
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Schedule one-time or recurring payments
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Receive bill reminders and confirmations
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Report issues and outages
Having all these capabilities in the palm of your hand makes managing your water services easier than ever.
Excellent Customer Service
In addition to their user-friendly online services, the Youngstown Water Department provides excellent customer support.
Their customer service team is available by phone Monday to Friday from 9am to 3pm at (330) 742-8749. Multilingual assistance is offered.
For billing questions or disputes, you can request a hearing and discuss the details with a representative either online or by mail.
The utility also provides a number of resources on their website related to rates, meter readings, leaks, billing terms, and more. They are committed to complete transparency and helping customers understand their services.
Conveniently Manage Your Water Services
Paying your water bill doesn’t have to be a chore. The Youngstown Water Department offers modern tools to make it quick and painless. Managing your account online provides flexibility, convenience, and instant access you won’t get from paper billing and traditional payment methods.
If you live or own a business in Youngstown, I highly recommend taking advantage of their online account services. Sign up through their website or mobile app and make bill paying one less hassle in your busy life.
Sewer Deduct Meter Request
If you have an ongoing water consumption application that does not involve drainage into the City sewer system (e.g. garden or lawn irrigation system), you may request a separate meter, without sewer fees, for that application. Refer to the form below:
Requests are subject to approval of the Youngstown Public Works Department and are not guaranteed to be accepted.
How to Read Your Meter
Understanding your water meter can help you track the amount of water used and also help you detect leaks. Reading your meter on a regular basis is an important water conservation tool.
Your water meter reads exactly like a car odometer. Read all the numbers from left to right.
Meter readings can be obtained only from the water meter – not the outside touch-read. The outside touch-read does not display your meter reading. It only transmits electronic code to a handheld receiver. This eliminates the room for human error.
You can calculate the difference between readings to determine the volume of water used. Your bill shows usage in terms of 100 cubic feet or 1 CCF.
- 748 gallons = 1 CCF (100 cubic feet)
- Multiply the number of CCF by 748 gallons to get the number of gallons used.
- Example: 12 CCF x 748 gallons = 8,976 gallons
- Keep in mind that you may be checking your meter on a date different from the one use for billing.
Make sure all faucets and appliances that use water in your home are shut off.
Your meter will have a triangular or round disc that is called a “leak detector”.
This detector rotates when water is passing through the meter. If you see the detector moving, even if it is moving very slowly, this means there is water being used in the home. Even slow leaks can become very costly over a period of time.
Another way to check for leaks is to write down the numbers and location of the dial indicator. Do not use any water for at least 2 hours, then read the meter again. If the numbers have changed, you may have a leak and should investigate further.
Many customers often ask “If my water bill is too high, is my meter bad?” A meter is a mechanical device much like a motor. However, after many years of service, meters may record less than the actual amount used. It is rare for a meter to register “high” or “fast”. After time, the device slows down until it will not function any more, completely stops and a meter change-out is necessary.
Youngstown water department resumes utility collections
How do I pay my Youngstown water bill online?
Youngstown Water has transitioned to a new online bill payment system. The new online payment service is accessible by the same online payment links at youngstownohio.gov and youngstownohio.gov/water that you are accustomed to using.
How do I get a water permit in Youngstown Ohio?
Downloaded forms may be sent to the Youngstown Water Department via: Municipal website for the City of Youngstown, Ohio.
When will Youngstown water bill be available?
It’s a win, win situation for the city,” says Youngstown Water Commissioner Harry Johnson. Customers will still have the option to pay their bill through mail or in person. The online bill system is expected to be available October 1. Have a news tip for 21-WFMJ?
How do I create an eSuite Youngstown Water Department account?
eSuite Youngstown Water Department Account Management Confirm account Provide the following information to create an account. * Account Number Including any dashes (ie. 002923-001) * Last Name Your full last name © 2023 City of Youngstown