How to Pay Your Water Bill in Camden, TN: A Quick Guide

Living in Camden, TN? Paying your water bill is easy and convenient when you use the available online and offline options. This guide will walk you through the various ways to pay your Camden water bill, from online portals to mail-in payments.

The City of Camden provides water utility services to local residents and businesses They offer several ways to view and pay your water bill each month to fit different needs and preferences

I’ll outline the step-by-step instructions for paying your Camden water bill through the online customer portal, by phone, in person, or by mail. You can choose the payment method that works best for you.

Knowing all the payment choices available and how to utilize them ensures you can conveniently pay your water bill by the due date each month. Avoid late fees and keep your water running by following this Camden water bill pay guide.

Online Customer Portal

The easiest way to pay your water bill is through the online customer portal. This allows you to instantly pay your bill 24/7 using your computer smartphone or tablet. Here’s how to use the portal

• Visit – Go to www.umbsportal.amwater.com

• Register – Provide your account number, email, phone number, and create a password.

• Log In – Use your email and password to access your account.

• Pay Bill – Select “Pay Bill” and enter your payment info. You can pay by credit/debit card or e-check.

• Confirm – Review payment details and select “Submit Payment” to complete.

You’ll receive an emailed receipt as proof of payment. Your account updates immediately so you can see your paid bill.

Pay By Phone

Another way to pay your Camden water bill without leaving home is using the automated pay-by-phone system. Simply call 1-855-769-3164 anytime and follow the voice prompts.

Have your account number ready as well as your credit/debit card or checking account information to make a payment. The phone system is available 24 hours a day, 7 days a week.

In-Person Payments

To pay your water bill in person with cash, check, or money order, you can visit Camden City Hall. The physical address is:

Camden City Hall
110 Highway 641 S
Camden, TN 38320

Make payments at the tax office in Room 117. They accept in-person payments Monday-Friday from 9:00am-12:00pm. Be sure to bring your water bill or know your account number.

Mail-In Payments

If you prefer, you can mail in a check or money order payment to:

City of Camden
PO Box 371397
Pittsburgh, PA 15250-7397

Write your account number on the check memo line. Allow 5-7 days for mail delivery and processing. Payments must be received (not postmarked) by your due date to avoid late fees.

Auto-Pay and Paperless Billing

For the most convenience, set up automatic monthly payments through the online portal. Your bill gets paid on time without you having to do anything. You can also go paperless to receive water bills electronically.

Manage autopay enrollment and paperless billing through your online account. Receive payment confirmations via email instead of mail.

Payment Policies and Info

Keep these Camden water bill payment policies in mind:

• Due date is 21 days after billing. Late fees apply after due date.
• Online and phone payments take 1-2 business days to process.
• Cash payments less than $10,000 are accepted in person without fee.
• A $30 fee is charged for returned checks.
• Disputed bills must be addressed before the due date.

Contact the water department at 731-584-4656 if you have any other questions about payments.

Benefits of Paying Online

Utilizing the online portal to pay your Camden water bill provides many advantages:

• Pay anytime, day or night
• Receive instant payment confirmation
• Avoid late fees
• Go paperless and reduce clutter
• Set up text/email reminders
• Access payment history easily

With mobile access, paying your bill takes just minutes each month. Be sure to log in and pay by the due date to avoid disruption of your water service.

Troubleshooting Payment Issues

Sometimes payment issues can occur when trying to pay your water bill online or by phone:

• Wrong account number – Double check the account number entered to avoid payments posting to the wrong account.

• Incorrect amount – If the payment amount is lower than owed, the remaining balance will stay on your account.

• Portal not working – Try clearing cache and cookies or switching browsers if the portal has technical issues.

• Declined transaction – Verify your payment info is correct. Contact your card issuer if your transaction is declined multiple times.

• Late payments – Payments must fully process by your due date, so make payments 1-2 days early.

• Other issues – Contact the water department for help if you have any other payment problems.

With a few preventative steps, you can avoid headaches and pay your Camden water bill smoothly each billing cycle.

Recap of Payment Options

To review, you can pay your water bill in Camden using:

• Online customer portal
• Automated telephone
• In-person at City Hall
• By standard mail
• Auto-pay and paperless billing

Knowing these simple bill pay steps ensures you can pay on time, prevent late fees, and keep your water flowing. Reach out to the Camden Water Department with any other billing or payment questions.