For Ozark Border Electric Cooperative customers, paying your electric bill promptly each month ensures uninterrupted service and avoids late fees. The easiest and most convenient way for most members to pay is online through Ozark Border’s online payment system, SmartHub.
In this article, I’ll walk through the quick 5 step process to pay your Ozark Border Electric bill online through SmartHub. It only takes a few minutes to log in and submit payment each month.
Step 1: Register for a SmartHub Account
First, you’ll need to create a free SmartHub account if you don’t already have one. SmartHub allows Ozark Border Electric members to view bills, make payments, manage account details, and more.
Visit ozarkborder.org and click “Pay Your Bill Online” under the Quick Links. Follow the instructions to set up your SmartHub username, password and verify your account.
Step 2: Log In to Your SmartHub Account
Once your SmartHub account is created, return to the Ozark Border website. Click “Pay Your Bill Online” again and enter your new SmartHub login credentials.
This will open your SmartHub account homepage where you can access your latest electric bill, payment history, and other account management tools.
Step 3: Select Pay Now
After logging in to your SmartHub account, choose “Pay Now” from the top menu. This will open the payment screen.
Carefully review your account number, service address, and current balance due to ensure everything matches your latest bill.
Step 4: Enter Payment Details
With your account details verified, it’s time to enter your electric bill payment. Ozark Border accepts Visa, Mastercard, Discover and electronic check through SmartHub.
Fill in your card number, expiration date, CVV code, and billing details accurately. You can opt to securely save your payment method for future transactions.
Step 5: Confirm and Submit Payment
The final step is to double check everything before submitting your payment. Review your Ozark Border Electric account number, balance due, and payment info to confirm accuracy.
Once everything looks good, click Submit Payment. You’ll see a confirmation screen and receive a confirmation email after your payment processes.
And that’s it – in just a few quick minutes you can pay your Ozark Border Electric bill securely online through SmartHub each month
Benefits of Paying Your Electric Bill Online
Paying online through SmartHub offers Ozark Border Electric members many benefits:
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Convenience – Pay anytime, anywhere with an internet connection
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Speed – Takes just minutes to log in and submit payment
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Payment tracking – Payment history all in one place for your records
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Paperless billing – Reduce waste with electronic billing and payment
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Account management – Update account information and contact details through SmartHub
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Auto-pay – Set up recurring automatic payments so you never miss a due date
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Receipts – Get email confirmation and retain records of payment
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Budgeting – View energy usage and billing history to forecast costs
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Outage reporting – Easily notify Ozark Border of any power outages
Other Ways to Pay Your Ozark Border Electric Bill
In addition to the convenient online option through SmartHub, Ozark Border Electric does offer other ways for members to pay their electric bill:
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By phone – Call 1-800-392-0567 to pay over the phone using a card or e-check
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By mail – Mail a check or money order with your payment stub to Ozark Border Electric
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In person – Visit any Ozark Border office to pay by cash, check, or card
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Drop box – Use the drop box at any office to leave payment after hours
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Auto-debit – Sign up to have your bill automatically deducted from your bank account
No matter which payment method you choose, be sure to pay your Ozark Border Electric bill by the due date listed to avoid any late fees. Contact them if you have any other questions!
Frequently Asked Questions About Ozark Border Bill Pay
Here are some common questions Ozark Border Electric customers may have about paying their electric bill:
What are the electric bill due dates and late fees?
- Bills are due by the 18th of each month. A 5% late fee applies to past due balances.
Does Ozark Border charge a fee for online payments?
- No, there are no fees for paying online through SmartHub.
What credit cards does Ozark Border accept?
- They accept Visa, Mastercard, American Express and Discover cards for online payments.
How long does it take for online payments to process?
- Online payments are typically processed within 1 business day.
Can I see my past electric bills and payment history online?
- Yes, your SmartHub account shows billing and payment history for the past 24 months.
What if I’m struggling to pay my electric bill?
- Contact Ozark Border’s billing department as soon as possible to discuss payment plan options and avoid disconnection.
How do I report a power outage in my area?
- Log into your SmartHub account and select “Outage Center” or call 1-800-392-0567 to report an outage.
