How to Pay Your Temple Terrace Water Bill Online: A Step-by-Step Guide

Paying your Temple Terrace water bill online is a quick and easy way to stay on top of your payments. In this comprehensive guide we’ll walk you through the entire process of setting up online bill pay and making payments through the City of Temple Terrace’s website. Whether you’re a new or existing customer we’ve got you covered with all the details you need to pay your water bill online.

Why Pay Your Water Bill Online?

Here are some of the key benefits of paying your Temple Terrace water bill online:

  • Convenience – Pay anytime, anywhere with an internet connection No need to mail payments or visit City Hall

  • Efficiency – Online payments post to your account immediately, so no delays.

  • Payment Options – Make one-time payments or set up recurring auto-pay. Use credit/debit cards or bank accounts.

  • Account Management – View payment history, account balance, due dates all in one place.

  • No Late Fees – Pay on your schedule to avoid late fees. Set up text/email reminders.

  • Paperless – Go green by reducing paper bills and checks.

  • Security – Payment site uses industry-standard encryption for safety.

Paying online saves time and gives you more control over your water account. Now let’s get into the step-by-step process!

Step 1: Navigate to Payment Website

The first step is to go to the City of Temple Terrace’s online utility billing website. You can access it at this URL:

This is the official payment portal where you can pay your water bill online. Bookmark this page for quick access later.

Step 2: Create an Account (New Customers)

If you’re a new customer to the site, you’ll need to create an account first. Look for the “New User” link in the top menu.

You’ll be asked to provide some basic contact information like name, email address, and phone number. Then you’ll create a secure password for your account.

Make sure you record your login credentials in a safe place so you don’t forget them.

Step 3: Log In (Existing Customers)

If you’ve paid your Temple Terrace water bill online before, you can simply log in with your email and password. Look for the “Login” link in the top menu.

This will take you into your account dashboard where you can view your bill, make a payment, and more.

If you forgot your password, there is an option to reset it. You’ll just need your email address on file.

Step 4: Enter Your Water Account Number

Once you’re logged into the site, you’ll be asked to enter your 12-digit utility account number.

This long number is printed on your paper water bills. It usually starts with a few digits, then a dash, then a few more digits (like 12345-67890).

Accurately entering the account number connects your online profile to your water account. Double check that you type it correctly.

Step 5: Select Payment Method

Before making a payment, you’ll need to choose how you want to pay your Temple Terrace water bill. There are a few options:

  • Credit/debit card – Visa, Mastercard, American Express, Discover
  • Bank account – Via ACH electronic check
  • Auto-pay – Set up recurring payments from a bank account

For credit/debit cards and e-checks, you can make convenient one-time payments. For auto-pay, you schedule fixed payments to process automatically each billing cycle.

Select the option that works best for your needs. The site will walk you through any additional steps to set up that payment method.

Step 6: Make Your Payment

Time to pay your water bill! Here are the steps:

  1. Confirm your account balance due. Make sure it matches your latest paper bill.

  2. Enter the payment amount. You can pay the Total Due, the Current Charges, or a Custom Amount.

  3. Double check the payment details including the account number, balance due, and payment amount.

  4. Submit the payment.

Once submitted, your payment is immediately applied to your account. You’ll see a confirmation on screen and receive an email receipt for your records.

And that’s it – you just paid your Temple Terrace water bill online! Feel free to log out or manage other account details.

Handy Tips for Managing Your Online Account

Here are some helpful tips for getting the most out of your online account:

  • Update your contact information if you move or change phone numbers.

  • Set up paperless billing to reduce clutter and go green.

  • Sign up for email/text reminders so your bill is never late.

  • Monitor your daily water usage and set alerts for high usage.

  • View graphs of your usage to spot inconsistencies.

  • Check your payment history at any time.

  • Store your payment methods for faster checkout.

  • Manage auto-pay settings or edit recurring payments.

  • Go paperless by enrolling in e-bills instead of mailed bills.

  • Print copies of bills or statements for your records.

Troubleshooting Common Online Payment Issues

Sometimes you may encounter an error or issue when attempting to pay your water bill online. Here are fixes for some common problems:

Can’t log in: Reset your password or contact the water department to unlock your account.

Wrong account number: Double check the number matches your paper bill. Contact customer service to verify.

Declined payment: Use a different card or update your card expiration date and billing zip code.

Auto-pay not working: Make sure your bank account has sufficient funds. Check that auto-pay settings are enabled.

Missing bill/balance: Bills may take several days to generate. Check your settings for paperless billing.

Other error message: Write down the exact error and contact the water department for assistance.

Don’t hesitate to reach out to the Temple Terrace Utility Billing department for help troubleshooting any errors or access issues.

Get Quick Answers from Temple Terrace Water Department

If you have any other questions or concerns related to paying your water bill online, there are a few convenient ways to get answers quickly:

  • By Phone – Call the Temple Terrace Water Department at 813-506-6420 during business hours for assistance.

  • Website FAQs – The utility billing site has extensive FAQs on many payment topics to self-serve answers.

  • Email – Reach out to customer service at [email protected] and describe your issue in detail.

  • In-Person – Visit the Temple Terrace City Hall during business hours and talk to staff at the Utility Billing counter.

The water department’s friendly and knowledgeable staff is ready to help you with any payment issues or online account management needs.

Paying Your Water Bill Has Never Been Easier

Paying bills is never the most exciting task, but the City of Temple Terrace makes it as quick and easy as possible.

Hopefully this guide gave you a clear walkthrough of the online water bill pay process so you can handle it seamlessly going forward. Paying online saves time and gives you more flexibility over your account.

The website is secure, convenient, and full of useful tools for managing your water payments. So skip the stamps and paper checks by paying online instead! Your future self will thank you.


An impact (aka Improvement) fee is a fee assessed to each new customer connecting to the Temple Terrace utility system. This fee covers the proportionate cost of general system improvements required to serve the new customer. For more detailed information regarding impact fee rates, contact Engineering at 813.506.6570.

A typical single-family new residential connection would cost $2,750 for water and $2,569 for sewer plus connection fees. SENIOR CITIZEN SOLID WASTE DISCOUNT APPLICATIONApplications must be submitted to Temple Terrace Customer Service.

Each connection is different, basic fees for a 5/8-inch meter is the same as residential. The city collects the Tampa component of the sewer and remits to Tampa. For more details, contact Engineering at 813.506.6570.

Pay Water and Sewer bills online


How do I contact the city of Temple Terrace?

For more information, please call General Inquiries at 813.506. 6420. ATTENTION ALL E-BILL CUSTOMERS! Please be aware that your e-bill from the City of Temple Terrace will now be sent from the mailbox: [email protected].

How do I pay for water in Miami?

You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami-Dade County.

How do I pay my water bill on Rock Island IL?

Payment Methods You may also mail the Water & Sewer payment to the Finance Department, set up direct withdrawal from a checking or savings account, or visit eRock to pay the bill, obtain copies of invoices, or view usage / payment history.

What is Temple Terrace utility billing?

Welcome to the City of Temple Terrace Utility Billing. This service offers up-to-date, online views of customer utility accounts, while also providing several convenient payment options. From the comfort of home, citizens can review such information as payment history, pending payments, and account status.

How do I set up water service in Temple Terrace?

When you move to a new home in Temple Terrace, you’ll most likely already have running water, but you’ll still need to set up water service with the Temple Terrace Utilities. Luckily, Temple Terrace City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Does Temple Terrace have a water treatment plant?

The City of Temple Terrace currently has two water treatment plants. Water is supplied to the treatment plants via 10 wells. Treatment includes aeration, multi-media filtration, lime softening, fluoridation, chlorination, and corrosion-control additives.

How do I get my E-Bill from Temple Terrace?

Please be aware that your e-bill from the City of Temple Terrace will now be sent from the mailbox: [email protected]. Make sure this is added to your valid mailbox to ensure receiving your next bill. If you have any questions, please email Customer Service and we will assist you. Current water and sewer rate schedule.

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