Convenient Ways to Pay Your Nevada Irrigation District Bill

As a Nevada Irrigation District (NID) customer you rely on their essential services to receive water for your home, business or farm. Paying your bill on time ensures uninterrupted service while keeping your account in good standing. Read on to learn about the easy and convenient ways NID offers to pay your water bill.

Online Bill Pay

The fastest and most hassle-free way to pay your NID bill is through their online payment portal. Simply go to nidwater.com and click on the “Pay Bill” link to get started.

First-time users will need to register for an online account. Have your account number handy to enter along with an email address and password.

Once registered, you can log in anytime to view your current NID bill, see previous statements, and make secure online payments. NID accepts Visa, MasterCard, Discover or electronic checks for no additional fee.

Online payments made before 2:30pm Monday-Friday will process the same day. Payments after 2:30pm or on weekends post the next business day.

Automated Phone Payments

Don’t have time to login to pay your NID bill? No problem – use their automated phone payment system for fast convenient payments.

Just dial 1-833-366-7104 and follow the voice prompts to enter your account details. You can pay by credit card or electronic check via the automated system.

Like online payments, those made before 2:30pm on weekdays will process right away. Weekend or after hours payments get processed the next business day.

Pay by Mail

Sending a check or money order is a traditional way to pay your NID water bill. Simply write your NID account number on the payment and mail to:

Nevada Irrigation District
1036 W Main St
Grass Valley, CA 95945

Be sure to allow 7-10 business days for mailed payments to reach NID and clear your account. Payments received after your due date may incur late fees.

Pay in Person

For added convenience, NID offers in-person payment options at their district office or drop boxes.

Visit the NID Business Center at 1036 W Main St in Grass Valley Monday-Friday from 9am-4pm. Pay by cash, check, money order or credit/debit card and get a printed receipt.

After hours, use the secure drop boxes at the NID office or North Auburn Water Treatment Plant (12200 Locksley Ln). Payments left in drop boxes before 2:30pm will process same day.

Payment Assistance Programs

If paying your NID bill is a hardship, check your eligibility for bill assistance programs like:

Low Income Rate Assistance – Offers discounted rates to qualifying households
Payment Arrangements – Spread balance over multiple smaller payments
Leak Adjustments – May forgive portion of high bill due to qualifying leaks
Deferred Payments – Allows extra time to pay past due balance

Contact NID Customer Service to learn more about bill help for which you may qualify. Provide details on your circumstances and financial situation.

Avoid Late Payment Fees

NID bills are due by the 27th of each month. A 10% late penalty applies if received after the due date. You can avoid fees by paying on time through the convenient online, phone, mail or in-person options.

Set up automated payments or request bill reminders to help your payment arrive by the deadline. NID also allows one penalty waiver every 12 months if you fall behind.

Summary of Paying Your NID Bill:

Pay online anytime 24/7 for instant processing
Use automated phone payments for quick touch-tone transactions
Mail checks allowing 7-10 days for delivery
Drop off payments at the NID office or drop boxes
Explore bill assistance programs if eligible
Pay by the 27th to avoid late fees

With these easy and flexible options, keeping your Nevada Irrigation District water flowing doesn’t have to be a chore. Choose the payment method that fits your needs and take care of your bill quickly and securely.

Nevada Irrigation District Bill Pay

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Responding to customer demand for an electronic payment option, NID has launched a new online billing and payment platform. The new system makes billing information available to NID customers on most electronic devices 24 hours per day, seven days per week.

“We are pleased to provide customers with online options. There are several ways customers can engage with the new system. They can sign up for paperless invoices using the free e-billing portion of the portal, additionally, they can choose to pay their bill, for a fee, using the online payment module or by calling the interactive voice response system,” stated Chip Close, Operations Manager for NID.

The platform was developed and is managed by Paymentus, a third party vendor that provides convenient, highly secure billing and payment platforms.

Paymentus is a good fit for NID because it offers our customers a high degree of security, customer convenience, and it did not require any District funds to develop or maintain the platform. The $3.75 convenience fee assessed by Paymentus applies to payments up to $1,000. Payments over $1,000 will be subject to an additional fee. The charge covers costs to Paymentus such as bank fees and the cost to develop and maintain the system. NID does not receive any portion of the per payment convenience fee.

The Paymentus electronic billing and payment system is simply one more option NID provides to its customers. All other forms of payment continue to be available to our customers including cash or check in-person or by mail, bank bill pay and electronic funds transfer from a checking or savings account.

Customers interested in signing up for paperless billing can visit www.nidwater.com. Need assistance? NID’s customer service team is available to answer questions Monday through Friday between 8:00 a.m. and 5:00 p.m. at (530) 273-6185 or email us at [email protected].

Nevada Irrigation District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Nevada Irrigation District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (530) 273-6185

Nevada Irrigation District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Nevada Irrigation District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (530) 273-6185.

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FAQ

Who is the general manager of the Nevada Irrigation District?

General Manager: Jennifer Hanson As NID’s General Manager, Hanson oversees more than 200 employees and an annual budget of about $80 million.

What are the water restrictions in Nevada County?

The following mandatory Outdoor Water Use Restrictions apply at all times: No watering outside in the heat of the day (10 a.m. to 6 p.m.). No watering during and 48 hours after rain. No outdoor watering that causes excess runoff.

How does nid water work?

NID’s four main water sources are natural snowmelt and the resulting runoff, reservoir storage carryover (any unused water from the previous year), contract water purchases, and recycled water released by treatment plants and later diverted to our irrigation canals.

How much is one miner’s inch of water?

NID irrigation water is measured by the miner’s-inch, a historic water measurement that goes back to the Gold Rush. A miner’s-inch equals 11.22 gallons per minute, on a 24-hour per day basis.

How do I pay my Nevada Irrigation District (CA) Bill?

See our FAQ pages to learn more about doxo. Pay your Nevada Irrigation District (CA) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.

Is doxo affiliated with Nevada Irrigation District (Ca)?

doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Nevada Irrigation District (CA). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.

Does NID pay a per payment convenience fee?

The charge covers costs to Paymentus such as bank fees and the cost to develop and maintain the system. NID does not receive any portion of the per payment convenience fee. The Paymentus electronic billing and payment system is simply one more option NID provides to its customers.

How can Customers engage with NID’s new e-billing system?

There are several ways customers can engage with the new system. They can sign up for paperless invoices using the free e-billing portion of the portal, additionally, they can choose to pay their bill, for a fee, using the online payment module or by calling the interactive voice response system,” stated Chip Close, Operations Manager for NID.