Having access to clean, reliable drinking water is something we often take for granted. But keeping the water flowing to homes and businesses takes regular payments to your local water utility company. For residents and businesses in Maury County, Tennessee, the Maury County Water System handles water service and billing.
Paying your water bill on time every month is important to avoid late fees or service interruptions. But who wants the hassle of mailing checks or making a trip to the Maury County Water System office? The good news is that convenient online bill payment options allow customers to pay from anywhere 24/7.
This comprehensive guide will explain everything Maury County Water System customers need to know about paying water bills online. We’ll cover setting up online accounts, available payment methods, auto-pay setup, account management tips, payment help resources, and frequently asked questions. Read on to become an expert at streamlining your water bill responsibilities!
Benefits of Paying Water Bills Online
Paying online with Maury County Water System provides many advantages over traditional mail-in or in-person payment methods:
-
Fast, secure online payments 24/7 from your computer or mobile device
-
Avoid writing and mailing paper checks each month
-
Set up automatic recurring payments for convenience
-
Store payment history in your online account
-
Reduce clutter and go paperless with e-bills
-
Get email reminders when bills are ready to view
-
Secure encryption protects your personal data
-
Improved cash flow with predictable auto-payments
With so many perks, it’s easy to see why most customers appreciate the ease of online bill pay.
How to Set Up an Online Account
To get started paying your water bill online, the first step is setting up your online account on the Maury County Water System customer web portal:
-
Go to www.mymcws.com and click “NEW Online Payment Logon”
-
Click “Register” to create your account credentials.
-
Enter your 10-digit water account number and service address zip code.
-
Create your username and password for account access.
-
Provide your contact information and accept the terms of use.
-
Verify your email address through a confirmation link.
Once your account is created, you can log in anytime to view bills and make secure online payments.
Online Payment Options
Maury County Water System offers flexibility in how customers can pay their water bill electronically:
-
Credit/Debit Card – Visa, Mastercard, Discover and American Express accepted. A convenience fee applies.
-
eCheck – Free to use your checking account and routing number for direct bank payments.
-
Recurring Auto-Pay – Set up automatic monthly payments from your card or bank account.
-
In Person – Cash or check payments can still be made at the office.
Many customers choose auto-pay from their checking account to maximize convenience while avoiding fees.
Step-by-Step Guide to Paying Your Water Bill Online
When logged into your account, here are the simple steps to complete each month to pay your water bill with Maury County Water System:
-
Go to www.mymcws.com and click “Online Payment Logon” to sign in.
-
Locate your outstanding balance due on the dashboard. Verify the amount looks correct.
-
Select your payment method – one-time or auto-pay.
-
If paying one-time, enter your card, bank account or payment details.
-
Carefully review the payment summary before submitting.
-
Receive a confirmation number and payment receipt via email.
Your water service will continue uninterrupted when bills are paid on time!
Setting Up Auto-Pay
For maximum convenience, auto-pay is the best way to stay on top of water bill payments. Here’s how to set up recurring automatic payments with Maury County Water System:
-
Log into your online account and access the auto-pay settings.
-
Check the box to enable auto-pay.
-
Choose your payment method – credit/debit card or bank draft.
-
Select the date each month to make the payments.
-
Save your auto-pay configuration.
Your bills will now be paid automatically each period. Just monitor your account occasionally for accurate billing.
Going Paperless with Electronic Bills
Along with online payments, Maury County Water System allows customers to go paperless by opting into e-bills. Benefits include:
-
More environmentally friendly
-
Avoid bill clutter
-
Access billing history online
-
Receive email alerts when new bills are ready
To stop paper bills and only get e-bills:
-
Access your notification settings in your online account.
-
Select “Go Paperless” to turn off mailed paper bills.
-
Enter the email address to send e-bills to.
-
Save your paperless billing preference.
Be sure to check your email regularly for new e-bills to avoid missing any!
Payment Help and Customer Service
If any questions or issues come up in the process of paying your Maury County water bill online, please reach out to the friendly and knowledgeable customer service team for assistance:
- Call 931-381-8900 during normal business hours
- Email [email protected]
- Chat live on their website
- Visit the office in person
The Maury County Water System staff are available to help with troubleshooting any payment problems or resetting account access.
Frequently Asked Questions
Here are answers to some common questions about paying water bills online with Maury County Water System:
Is there a fee to pay online?
A convenience fee applies only to credit/debit card payments, not bank account payments.
When will my online payment be applied to my account?
Online payments are processed instantly in real-time after submitting successfully.
What if I notice an error with my online water bill?
Contact customer service right away if you notice any incorrect charges on your online statements so they can investigate and make corrections.
How do I change the account my bill gets sent to?
To update the account your bill goes to, call or email customer service and they will change your customer record with the new account details.
What should I do if I forget my online account password?
Use the “Forgot Password” option to reset your password through email, or call customer service for password help.
Can I still receive paper bills if I pay online?
Yes, you can choose to continue receiving paper bills while paying electronically if you do not wish to go paperless.
Conclusion
Paying your water bill online with Maury County Water System is the fastest, easiest way to maintain good standing on your account and avoid late fees. With 24/7 account access, automatic payments, paperless billing and great customer support, managing bills is now hassle-free. Just follow the steps outlined above to begin paying online today!
