How to Pay Your Geisinger Health Plan Bill Online

Paying your Geisinger Health Plan bill online is a quick and easy way to stay on top of your payments. With just a few clicks, you can view your balance make a payment and manage your account from the comfort of your home.

As one of the largest health services organizations in central, south-central and northeastern Pennsylvania Geisinger serves more than 3 million residents throughout 45 counties. The integrated system includes 12 hospital campuses, a 550000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine.

With so many members relying on their services Geisinger offers several convenient options for members to pay their bills online. Here’s what you need to know

Who Can Pay Bills Online

The online bill pay system is available for current Geisinger Health Plan members who are the primary account holder (subscriber). Dependents do not have access to make payments online.

If you receive insurance through your employer’s group plan with Geisinger, you can also make payments online through the same system.

How to Access Geisinger Health Plan Bill Pay

To start paying your bills online, visit https://www.geisinger.org/health-plan/members/pay-my-bill.

You’ll first select whether you are a current member of Geisinger Health Plan or if you receive Geisinger insurance through the Health Insurance Marketplace.

For current members, you’ll then log in using your username and password for your online Geisinger account. If you don’t already have an account, you can easily set one up.

Payment Options

Once logged in, you have a choice of several options for paying your bill:

  • Make a one-time payment – For a single payment, enter the amount you wish to pay and submit.

  • Set up recurring payments – You can schedule automatic payments to be deducted from your account on a schedule of your choosing. This ensures your payments are always on time.

  • Pay your full balance – Pay off your entire outstanding balance with one click.

Geisinger Health Plan accepts payments from debit cards, credit cards, and checking or savings accounts.

Other Ways to Pay

If you prefer not to pay online, Geisinger offers other convenient options:

  • Pay by phone – Call their automated payment system at 844-639-3117 and follow the prompts to make a payment. You’ll need your contract ID or subscriber ID from your invoice or insurance card.

  • Pay by mail – Send a check or money order to the address on your bill or to:

      Geisinger Health Plan   P.O. Box 829703  Philadelphia, PA 19182
  • Pay in person – Visit any Geisinger hospital location or clinic to make a payment in person with cash, check or credit/debit card.

Tips for Paying Your Bill

  • Always pay your premiums on time to avoid any lapse in coverage. Geisinger offers a 30-day grace period from the due date.

  • Keep your account information like contract ID and payment details handy when logging in to pay.

  • Set up auto-pay to ensure you never miss a payment. You can cancel or change this anytime.

  • Opt for paperless billing to get premium invoices delivered directly to your Geisinger online account.

  • Update your contact information so Geisinger can reach you about any payment issues.

  • Check your balance online regularly to stay updated on what you owe.

  • Notify Geisinger immediately if your bank account or card details change to avoid declined payments.

  • If you’re struggling to make payments, ask about financial assistance or payment plans.

Payment Support

If you have any trouble with the online bill pay system, Geisinger’s member services can help:

  • For payment assistance or questions, call 844-343-2639

  • To set up a payment plan for large balances, their financial counselors can advise on options

  • If you lost your member ID or account information, they can look up your details

  • Discuss any errors on your statements or issues with processed payments

Geisinger Health Plan Details

Geisinger Health Plan offers health insurance options including HMO, PPO, Medicare Advantage, and coverage on the Health Insurance Marketplace:

  • Over 500,000 members are enrolled in their plans

  • Coverage is available for individuals, families and businesses

  • Their provider network has over 18,000 doctors, hospitals, and pharmacies

  • Member benefits include prescription drug discounts, vision care, dental care, gym reimbursement, and more

  • Plan costs vary based on the type of coverage, deductibles, copays, coinsurance, and out-of-pocket maximums

  • Marketplace plans can qualify for tax credits and subsidies to lower monthly premiums

Signing Up for Geisinger Health Plan

To become a member and gain access to the online bill pay system, you must first enroll in a Geisinger Health Plan policy.

There are a few ways to sign up:

  • Individual and family plans – Apply during the annual Open Enrollment or qualify for a Special Enrollment period.

  • Group plans – Obtain coverage from your job, association, or organization.

  • Medicare Advantage – Select a Geisinger Medicare plan during Medicare’s Open Enrollment or when first eligible.

Be sure to choose a plan that best fits your budget and meets the healthcare needs of you and your family. Review the premiums, copays, deductibles, drug coverage, and provider network access before enrolling.

Manage Your Account Online

Through your online account at Geisinger, you can take care of all aspects of your health plan:

  • Pay bills and view billing history

  • Access digital ID card and benefits information

  • Estimate costs and track spending

  • Find doctors, clinics, pharmacies in-network

  • Review claims and explanations of benefits

  • Message your health plan or care team

  • Access health records and test results

  • Schedule appointments

So if you become a Geisinger Health member, be sure to register for an online account to conveniently manage your plan and payments.

Paying your Geisinger Health Plan bill doesn’t have to be a hassle. With numerous payment options, including easy online bill pay, you can keep your account in good standing and continue accessing quality care across Pennsylvania.

Geisinger Health Plan Bill Pay

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FAQ

How do I pay my Geisinger bill?

Paying by phone Call our free automated premium payment service at 844-639-3117. You’ll need the following information to make your payment: Contract ID or subscriber ID (member ID) which can be found on your premium invoice or on your ID card.

What is the phone number for Geisinger Health Plan billing?

Call 844-343-2639 to make payment over the phone. If you prefer to mail your payment, please send it to the address listed on your invoice.

Does Geisinger do payment plans?

Geisinger BillPay offers several payment options, such as scheduling payments in full or setting up an affordable, longer-term payment plan.

How do I check the balance on my Geisinger OTC card?

To check your balance, find a participating retailer and more, call 877-880-8874 (TTY: 711) or visit geisinger.nationsbenefits.com. Visit geisinger.nationsbenefits.com to see a complete list of eligible OTC products available to order online.

How do I pay my Geisinger Medical bills?

You can also contact the Patient Service Call Center at 800-640-4206 and request an in-person appointment or speak with a patient financial counselor for assistance in applying or answering questions about Medical Assistance. It’s easy to pay your Geisinger medical bills.

How do I access my Geisinger Health Plan account?

To access your Geisinger Health Plan account, you can sign in to your account using your **GHP member portal or MyChart account**.You can use your account to find care, view claims, access discounts and

Who is Geisinger Health Plan?

Geisinger Health Plan/Geisinger Indemnity Insurance Company are part of Geisinger, an integrated health care delivery and coverage organization. The plan also has a written agreement with the Pennsylvania Medicaid program to coordinate your Medicaid benefits.  When this booklet says “we,” “us,” or “our,” it means Geisinger Health Plan.

When can I pay my Geisinger Health Plan premium?

You can make a payment up to 30 days after your effective date, but payment must be mailed to the address included on the invoice or letter that you received from Geisinger Health Plan. You will not receive your Geisinger Health Plan member ID card until after your first premium payment is processed.

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