Paying Your RGE Bill by Credit Card: A Step-by-Step Guide

Paying your monthly electricity bill from Rochester Gas and Electric (RGE) is easy and convenient when you use your credit card. In this comprehensive guide, we’ll provide tips on how to pay your RGE bill by credit card either online, by phone, or in person

Overview of Paying RGE Bills

RGE provides electricity and gas service to homes and businesses in the Rochester NY area. They offer several options to pay your utility bill including by mail, automatic bank draft credit/debit card, and in person. Payments are due by the date on your monthly RGE bill to avoid late fees.

Paying by credit card allows you to earn rewards points and potentially defer payment until after your credit card’s due date. However some credit card companies may treat utility payments as cash advances which incur interest charges right away. Check your card’s terms first.

Below we’ll explore how to pay your RGE bill using a credit or debit card through RGE’s online portal, by phone, or at an in-person payment center.

Paying Your RGE Bill Online

Paying online using RGE’s website is a fast and easy way to pay by credit card.

Step 1: Log into Your RGE Account

Go to and log into your RGE account with your username and password. If you don’t already have an online account, you can sign up for one.

Step 2: Select Payment Option

Once logged in, locate the “Pay Bill” section and choose the “Pay by Credit Card” option.

Step 3: Enter Payment Details

On the payment page, confirm your RGE account number and the amount due. Enter your credit card number, expiration date, and CVV security code.

Step 4: Submit Payment

Carefully review all details, then click Submit to complete your credit card payment. You’ll receive a confirmation email from RGE.

Paying online is the quickest way to pay your RGE bill by credit card. Just be sure to log in to your account and submit payment before the due date.

Paying Your RGE Bill by Phone

You can also pay your RGE bill over the phone using your credit card:

Step 1: Call RGE’s Payment Line

Call 1-888-253-8888 to reach RGE’s automated payment system. Have your RGE account number ready.

Step 2: Select “Pay with Credit Card”

Follow the voice prompts on the call to select the “Pay with Credit Card” option.

Step 3: Enter Payment Information

You will be prompted to enter your credit card number, expiration date, and CVV code.

Step 4: Confirm Payment Details

Confirm the RGE account balance and amount you wish to pay before submitting payment.

After completing these steps, your RGE bill payment by phone will be processed immediately. Just call ahead of your due date.

Paying in Person at a Payment Center

RGE has several staffed payment centers where you can pay your bill in person with a credit card:

  • 390 W Main St, Rochester, NY 14608
  • 2929 W Henrietta Rd, Rochester, NY 14623
  • 111 Elmgrove Park, Rochester, NY 14624

Bring your RGE bill or know your account number. Tell the attendant you wish to pay by credit card and provide your card when requested. Get a receipt as confirmation.

In-person payments allow you to speak with an RGE representative if you have any questions about your bill.

Tips for Paying Your RGE Bill by Credit Card

  • Log in to your RGE account weekly to check your balance
  • Schedule monthly autopay by credit card for convenience
  • Pay a few days before the due date in case of processing delays
  • Contact RGE if your credit card payment won’t process
  • Use a rewards credit card to earn cashback or points on payments
  • Avoid cash advance fees by using a card that treats utilities as purchases

Paying by credit card makes managing your monthly RGE bill simple and straightforward. Just use RGE’s online portal, automated phone system, or visit a payment center in person to pay by credit card before your due date. Reach out to RGE if you have any other questions on payment options or your monthly bill.

Rge Bill Pay Credit Card

Paying A Credit Card Bill (I Wish I Knew THIS)


Can you pay your RGE bill with a credit card?

You can pay your RG&E bill with a credit or debit card, as well as by bank account. There is no cost for this service. Prefer other no-cost options? View our full range of ways to pay your bill.

How long does it take RGE to process a payment?

Please allow two to three business days for the payment to be posted to your account.

How to change payment method in RGE?

You’ll need to contact RG&E, or contact your online billing service provider as well as RG&E. You can contact our RG&E Customer Relations Center at 800.743. 2110, Monday through Friday, 7 a.m. to 7 p.m.

How do I pay my RGE bill over the phone?

Customers can call 800.295. 7323 and press “2” to make a payment any time using our automated phone system. You can also get instant access to up-to-date account information without the need to speak to a representative.

How do I pay my utility bills at RGE?

RGE offers several ways to pay your utility bills. These include debit card payments, credit card payments, bank drafts, in-person payments, payments via mail, and phone payments. Additionally, they provide two different payment options for each customer to choose from:

How do I pay my RGE account?

If you have opted into AutoPay, the payment will be automatically deducted from your bank account. You can also pay online as a guest profile. Pay by Phone: You can call RGE at 800-295-7323 to make payments directly through your bank account, or with a credit/debit card.

Can I pay my RG&E bill with a gift card?

Please note: Gift cards are not accepted by third-party pay agents. Gift card payment can take up to two weeks to process. Explore ways to pay, receive and manage your RG&E bill. Pay your bill online or learn about other ways to pay using our mobile app, AutoPay, or pay offline.

How do I view my RGE account information?

To view RGE account information, login here . Learn more about RGE service and assistance here . Test your energy smarts and learn a few tips along the way.

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