Paying your water bill should be simple and convenient. That’s why the Medford Water Commission has implemented new online billing and payment options to make life easier for customers. In this article we’ll explore the various ways you can view and pay your water bill with Medford Water.
Overview of Medford Water Commission
The Medford Water Commission is the public utility that provides drinking water and fire protection services to over 85,000 residents in Medford, Oregon. They work hard to deliver safe, clean water to the community while keeping rates affordable.
As a customer-focused organization, Medford Water is always looking for ways to improve customer service. They recently upgraded their software to offer more online billing and payment features. The new system provides more flexibility and options for customers to pay their water bill quickly and easily from home.
Ways to View Your Bill
With the new customer portal, you have multiple ways to view your water bill:
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Online Account Access: You can register for an online account to view and pay your bill through the customer portal. This allows you to check your balance, see past bills, and monitor water usage.
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Email Billing: Opt into paperless billing to receive your bill directly via email. Get notifications when your bill is ready without having to log in.
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Text Notifications Sign up to get text message alerts when your bill is ready and when a payment is made.
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AutoPay: Set up automatic monthly payments so your bill gets paid on time without you having to think about it.
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Pay Without Registration: Don’t want to register an account? You can still pay as a guest without logging in each time.
Payment Options
Medford Water offers various payment options to fit your needs:
Pay Online
The easiest way to pay is online through the customer portal using your credit card or checking account. Online payments can be made as a one-time transaction or as recurring automatic payments.
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Credit/Debit Card: Pay by Visa, Mastercard, American Express or Discover card. Transactions are secure and no convenience fees apply.
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eCheck: Use your checking account and routing number to pay directly from your bank account. No convenience fees for eCheck payments.
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Scheduled Payments: Schedule payments in advance to pay on a future date that works for you.
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AutoPay: Set up recurring automatic payments from your card or bank account to have your bill paid automatically each month. One less thing to remember!
Pay by Phone
Call 541-774-2430 anytime to make a payment by phone using the automated payment system. It’s available 24/7 so you can pay at your convenience day or night.
To speak with a customer service representative during business hours, press 0 when prompted. They can assist you in making credit card payments over the phone.
Mail In Your Payment
If you prefer to pay by check or money order, you can mail in your payment using the return envelope provided with your bill. Be sure to include your payment stub to credit your account properly. Send payments to:
Medford Water
200 S. Ivy Street – Room 177
Medford, OR 97501
Please allow 7-10 days for mailed payments to be received and processed.
Pay in Person
You can pay in person at the Medford Water office located at:
200 S. Ivy Street, Room 177
Medford, OR
Cash, check, or credit card payments are accepted.
Payment Drop Boxes
For no-contact payment, you can drop your check or money order in one of the secure payment drop boxes located around Medford:
- Medford Water Office – 200 S. Ivy Street, Room 177
- Albertsons – 910 N. Phoenix Rd.
- Albertsons – 113 N. Ross Ln.
- Avista Utilities – 580 Business Park Dr.
AutoPay and Paperless Billing
Sign up for AutoPay and paperless billing to make paying your water bill even simpler.
With AutoPay, your payments are made automatically each month on the due date so you don’t have to worry about missing payments.
Go paperless by opting into electronic billing to receive your bill via email rather than mail. It’s faster, more secure, and eliminates paper waste.
Call 541-774-2430 or email Customer Service to enroll in these convenient options.
Benefits of Paying Online
Paying your Medford water bill online provides many benefits:
- Fast and easy – Takes just minutes to pay online 24/7
- Secure – Encrypted transactions keep your data safe
- Flexible – Schedule one-time or recurring payments
- Saves money – Avoid late fees by paying on time
- No paper – Go green with paperless billing
- Payment tracking – See payment history in your account
- Text alerts – Get reminders when your bill is ready
- Automatic – Set it and forget it with AutoPay
Customer Support
If you have any questions or need assistance with your water bill payment options, the friendly Customer Service team at Medford Water is here to help.
Contact them at:
Phone: 541-774-2430
Email: [email protected]
The Medford Water Commission strives to provide exceptional customer service and make bill payment as easy, fast, and convenient as possible. Sign up for the new online billing system today to simplify your bill paying experience.
Water Meter Replacement Project
The City of Medford has partnered with Mass Installation to carry out the replacement of water meters across our city. Mass Installation will be contacting residents by phone as well as knocking on doors around the city. Employees of Mass Installation will properly identify themselves to residents and present official City of Medford identification. For your safety and security, we kindly request that you refrain from allowing individuals into your home if they do not present a City of Medford Identification. It is important that any representative of the city provides official city identification when working on the behalf of the City of Medford.
Your cooperation is greatly appreciated as we work to update our communitys infrastructure.
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Hundreds of Medford residents not paying utility
FAQ
What is the phone number for Medford water bill?
What is the phone number for the city of Medford utilities?
How much does water cost in Medford, MA?
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VOLUME CHARGES For customers without high-elevation charges (at gravity elevation)
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First 5,000 gallons
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$1.03 per 1,000 gallons
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Next 20,000 gallons
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$1.86 per 1,000 gallons
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Over 25,000 gallons
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$2.70 per 1,000 gallons
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Who provides water in Medford, Oregon?
How do I pay my Medford Water Commission bill online?
Online Bank/Bill Pay Payments – if you pay your bill using your financial institution’s on-line service or another on-line payment provider, you must select “Medford Water Commission” as the payee and enter all 15 digits from your bill into the account field, in format XXXXXXXX-YYYYYYY (customer number – account number).
What’s new in Medford Water Commission?
New features include: View and pay your bill online with credit/debit card or e-checkit’s free! Medford Water Commission wants to make it as easy and convenient as possible for customers to pay their water bill, as well as use less paper to help protect our environment.
Does Medford Water Commission use invoice cloud?
In May 2018 the Medford Water Commission began using Invoice Cloud to process our online Payments. Invoice Cloud is a secure third party solution that integrates with our existing website. Invoice Cloud allows us to offer more payment options such as recurring credit card payments, scheduled payments, and payment be eCheck.
Does Medford Water Commission offer paperless billing?
Medford Water Commission wants to make it as easy and convenient as possible for customers to pay their water bill, as well as use less paper to help protect our environment. We encourage you to check out the new features and sign up for paperless billing if you haven’t done so already. Click here to access our bill-pay site.