Paying your Amerihealth bill over the phone is a quick and easy way to stay on top of your monthly health insurance premiums. With just a few minutes on the phone, you can take care of your payment and get back to your day.
Overview of Paying Amerihealth Bills by Phone
Amerihealth offers an automated phone system that allows you to pay your bill 24/7 using a debit/credit card checking account, or savings account. Here’s an overview of how paying your Amerihealth bill by phone works
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Call the automated phone system at 1-800-313-9168 (TTY: 711). This system is available anytime.
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Provide your member ID number when prompted This number is printed on your Amerihealth ID card
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Enter your billing account number when asked. You can find this number printed on your monthly bill or payment slip.
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Select your payment method. You can pay with a debit/credit card, checking account, or savings account.
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Enter your payment information. Have your account number and routing number ready for bank payments. For credit/debit payments, enter your card number, expiration date, and security code.
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Confirm your payment details. The system will summarize your payment info and ask you to confirm it is correct before processing.
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Once confirmed, your payment will be immediately processed. You’ll receive a confirmation number for your records.
Paying by phone is secure, convenient, and processed in real time. As long as you call during regular business hours, a customer service rep can also assist you if you have any questions or issues during the payment process.
What You Need to Pay Your Bill by Phone
Before you call Amerihealth’s automated phone system to pay your bill, gather the following payment information:
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Your member ID number – This unique number identifies you as a member. It’s printed on the front of your Amerihealth ID card. Have this handy to log into your account.
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Your billing account number – This number is different from your member ID. It’s printed on your monthly bill or payment slip. You’ll enter it when prompted to apply your payment correctly.
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Your bank account number and routing number – If paying from a checking or savings account, have these numbers handy. They are printed on your checks.
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Your debit/credit card information – For card payments, know your 16-digit card number, expiration date, and 3-4 digit security code.
Having this information ready before you call will make the payment process quick and easy. The automated system will guide you through the payment prompts.
Step-by-Step Guide to Paying by Phone
Follow these simple steps to pay your Amerihealth bill over the phone:
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Call 1-800-313-9168 (TTY: 711). A prompt will greet you and explain how to make a payment.
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When asked, enter your member ID number. This identifies you as a member to access your account.
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Next, enter your billing account number when prompted. This applies your payment correctly.
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Choose your payment method:
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Press 1 for debit/credit card payment
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Press 2 for bank account (checking/savings) payment
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Enter your payment information:
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For debit/credit card, input your card number, expiration date, and security code.
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For bank account, enter your routing and account numbers.
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Confirm payment details: Listen to the summary of payment details and confirm it is correct.
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Receive a confirmation number. Write this down for your records. It confirms your payment was made.
And that’s it! By following these steps, you can easily pay your Amerihealth bill over the phone in minutes.
Payment Tips and Reminders
Keep these tips in mind for a smooth payment experience:
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Have your member ID, account number, and payment info handy when you call.
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Know the amount you owe before calling – the system cannot provide balances.
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Pay on or before your due date to avoid late fees.
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For prepaid debit/credit cards, update expired cards to avoid declines.
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For checking/savings payments, verify your account has sufficient funds.
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Write down your confirmation number in case you need to reference it later.
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Call during regular business hours if you need assistance from a customer service rep.
Benefits of Paying Your Bill by Phone
Paying your Amerihealth premium by phone offers many conveniences:
Fast – Your payment is processed immediately in real time.
Easy – The automated system walks you through each payment prompt.
Secure – Your payment details are safeguarded.
24/7 access – Pay anytime, even outside business hours.
Multiple payment methods – Use debit/credit cards and bank accounts.
Confirmation number – Get instant proof your payment went through.
No late fees – Pay on or before your due date.
Customer service – Speak to a rep if help is needed.
For quick, easy payments on your schedule, paying your Amerihealth bill by phone is the way to go. Sign up for paperless billing and set payment reminders to stay on top of monthly payments.
Other Ways to Pay Your Amerihealth Bill
In addition to paying by phone, Amerihealth offers several other payment options:
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Pay online through the member portal – Log in and pay via eBill or credit/debit card.
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Amerihealth mobile app – Download the app and pay with your device.
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Mail a check or money order – Send your payment slip and check in the return envelope provided.
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Pay in person – Bring your payment to an Amerihealth location during business hours.
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Set up autopay – Have payments automatically deducted from your bank account each month.
Explore which option best fits your needs. For quick, simple payments on the go, paying your Amerihealth bill through the automated phone system can’t be beat!
How to make a one-time payment
You can set up a one-time payment in eBill. Before you begin, be sure to have your bank account number and bank routing number ready.
- Log in at https://www.amerihealth.com/login.
- Select Manage Account in the left-hand corner.
How to set up recurring payments
You cannot set up a recurring payment when a new invoice is available. If you have a bill that’s waiting for payment, you will need to first do a one-time payment. Then:
- Enter your bank account information by following the instructions for making a one-time payment.
- Select Add Recurring Payment in the upper right-hand corner.
- Complete the required fields and select Set Recurring. You can schedule a payment up to 10 days before the payment due date.
Important: You must pay your bill by the due date or you will not be able to make a payment through eBill. You will need to choose one of the other payment options in order to pay a past-due bill.
How to Pay Your Health Insurance Monthly Premium
FAQ
Can I pay AmeriHealth with a credit card?
What is the phone number for AmeriHealth nj?
What is the phone number for AmeriHealth caritas provider in ohio?
What is the phone number for AmeriHealth delaware provider?
For questions about…
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Call…
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AmeriHealth Caritas Delaware
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Provider Services: 1-855-707-5818.
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Prior authorizations
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Utilization Management: 1-855-396-5770, 8 a.m. to 5 p.m., Monday through Friday.
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How do I pay my Ameri Health Bill?
To pay with a credit card, you can: Pay by phone: Use our automated system at 1-800-313-9168 (TTY: 711). Use eBill: Log in at amerihealthnj.com and select Manage Account. Your bill includes a detachable payment slip with your billing account number and payment address. When paying with a check or money order, please remember to:
How do I contact AmeriHealth?
For the most direct service, call the number on the back of your AmeriHealth ID card. If you are a consumer or enrolled in a NJ-based employer plan, call 1-888-968-7241. If you are enrolled in a PA-based employer plan, call 1-866-681-7373. If you are a member of AmeriHealth Caritas, call 1-888-991-7200.
How do I pay my AmeriHealth Caritas next bill?
Pay your bill with either a credit or debit card or through a withdrawal from your personal bank checking account. After you make a payment, you will receive a transaction confirmation number. It may take up to six days for your payment to reflect in your account. AmeriHealth Caritas Next members can pay by phone in two ways:
What are AmeriHealth customer service hours?
Customer service hours are Monday – Friday, 8 a.m. – 6 p.m. Extended evening and weekend hours may vary. For the most direct service, call the number on the back of your AmeriHealth ID card. If you are a consumer or enrolled in a NJ-based employer plan, call 1-888-968-7241. If you are enrolled in a PA-based employer plan, call 1-866-681-7373.