Paying your sewer bill in Las Vegas can seem confusing, with different agencies handling billing and payment processing. This article will walk through the step-by-step process to pay your Las Vegas sewer bill easily and correctly.
Understanding Your Las Vegas Sewer Bill
In Las Vegas, sewer bills typically come from one of two places:
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Las Vegas Valley Water District – They handle billing and payment processing for a large portion of the Las Vegas valley. Your sewer charges will be bundled together with your regular water bill
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City of Las Vegas – Some neighborhoods receive sewer bills directly from the City of Las Vegas instead of the water district. These bills will be separate from your water service charges.
On your bill, look for the wastewater/sewer service section with associated charges based on your usage This is the sewer portion you must pay each billing cycle
Sewer bills are generally issued monthly or bi-monthly, depending on your service provider. Payment is due by the due date shown on your bill to avoid late fees.
Paying Your Las Vegas Valley Water District Sewer Bill
If the Las Vegas Valley Water District provides your wastewater services, paying your sewer bill involves:
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Getting your bill – Sewer charges will be itemized along with water charges on your regular water bill from the water district.
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Paying online – The easiest way to pay is through the water district’s online payment system at www.lvvwd.com. You can use a credit card, debit card or electronic check.
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Paying by phone – Call the water district at 702-870-4194 to pay over the phone using a card or electronic check.
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Paying by mail – Detach and mail your payment stub with a check or money order to the address listed. Allow 5-7 days for processing.
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Paying in person – Take your bill to one of the water district’s two customer service centers to pay in cash, check or money order.
The online and phone payment options allow you to securely pay your combined water and sewer charges together in one step.
Paying Your City of Las Vegas Sewer Bill
Some Las Vegas neighborhoods receive sewer bills directly from the City of Las Vegas rather than from the water district. If this is the case for you, use these instructions:
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Getting your bill – Your sewer service charges from the city will be on a separate bill from any water charges.
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Paying online – Go to www.lasvegasnevada.gov/sewerpay to pay online with a card or e-check. You’ll need your 10-digit account number.
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Paying by phone – Call 702-229-2330 to pay over the phone using your account number.
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Paying by mail – Use the payment coupon from your bill and mail with your check or money order.
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Paying in person – Take your bill to the City of Las Vegas Municipal Services Center to pay in person.
Be sure to follow the City of Las Vegas instructions specifically for sewer payments, separate from any water district bills.
Tips for Hassle-Free Sewer Bill Payment
Follow these tips for smooth sailing when paying your Las Vegas sewer bill:
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Double check whether your sewer bill comes from the water district or the city – this determines your payment process.
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Pay online or by phone for fastest processing and to avoid late fees.
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If paying by mail, allow 1 week processing time before due date.
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Sign up for paperless billing to receive bills electronically.
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Check for payment confirmation emails after paying online.
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If unsure about charges, contact your biller right away. Don’t let it go past due.
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Set payment reminders a few days before your bill’s due date.
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Provide updated account info like email and phone numbers to your biller.
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Consider autopay to have payments processed automatically each billing cycle.
Assistance Programs for Sewer Bills
If you are having trouble paying your sewer bill in Las Vegas, contact your biller as soon as possible. There are assistance programs that may be able to help:
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Payment arrangements – Your biller may be able to set up a payment plan with installments.
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One-time assistance – You may qualify for a one-time grant to cover an outstanding bill.
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Discount programs – There are potential discounts for seniors, military families or low-income households.
Don’t ignore or avoid an overdue sewer bill. Call your biller right away to discuss options. Paying on time can help avoid extra fees, service disruption or other hassles.
Paying Your Sewer Bill is Simple
While sewer billing in Las Vegas involves a couple different agencies, paying your bill is very straightforward once you know the process. With online payments, phone payments, autopay and other convenient options, keeping your sewer charges in good standing doesn’t have to be complicated. Pay attention to due dates, double check your bill source, and don’t hesitate to ask questions to make sewer bill paying simple.
Manage payments online with My Account
Log in to make payments using a credit card or bank account. You also can view your bill, schedule automatic monthly payments, view online payment activity, view and download past bills, switch to paperless billing, stop, add or transfer water service. NOTE: To use the My Account online system, you need to register an account.
After you register an account, you may manage payments using the LVVWD mobile app. The LVVWD mobile app is available on Google Play and Apple App Store. On your mobile device? Download it now!
How to register an account in My Account
To register, we must have the last four digits of your social security number or EIN/Tax ID number on file. You wont be able to access the online system if we cant verify these numbers with our records.
If you encounter problems signing up or would like to check the social security or Tax ID number on file, call 702-870-4194 during regular business hours to speak with a representative.
Please read the terms and conditions before signing up. For more information about online bill payment, see our frequent questions page.
NOTE: My Account may not be available Saturdays from 11:00 p.m. to Sundays at 3:00 a.m. due to scheduled maintenance.
Dont have an online account but still want to pay your bill online? No problem! You can make a one-time payment online using your credit card, or debit card with a credit card symbol. Your bill will not be displayed with this option. NOTE: Payments will post in 1-3 business days.
High Water Sewer Bills A Lesson for Every Property Owner
Can you pay sewer bills online in Las Vegas?
Don’t miss the big stories. Like us on Facebook. Las Vegas residents and business owners can now pay their sewer bills online, at www.lasvegasnevada.gov/sewer. The city of Las Vegas launched an online sewer billing service that allows for payments via text message.
Do you have a convenience fee when paying a sewer bill?
View our sewer bill FAQs . You may notice a convenience fee when you pay by credit card. The 2.95% convenience fee, collected by our online payment provider for managing the credit card service, is associated with recovering the costs of credit and debit payment transactions.
How do I make a payment at Big Bend Water District?
Big Bend Water District customers may make check, credit card and cash payments at the kiosk located at 1520 Thomas Edison Drive. Mail payments to: If you think you’ve been billed incorrectly, please review our Service Fees and Charges or call Customer Care at 702-870-4194 during regular business hours .
How do I manage payments using the lvvwd mobile app?
After you register an account, you may manage payments using the LVVWD mobile app. The LVVWD mobile app is available on Google Play and Apple App Store. On your mobile device? Download it now! To register, we must have the last four digits of your social security number or EIN/Tax ID number on file.