Pay Jonesborough Water Bill Online

Paying Your Jonesborough Water Bill Has Never Been Easier

Living in the charming town of Jonesborough, TN means enjoying great small town life. It also means paying your monthly water bill to the Jonesborough Water Department. While you’ve always been able to pay this bill by mail, in person, or over the phone, Jonesborough now offers the fastest and most convenient option yet – paying your water bill online!

In this comprehensive guide, we’ll walk through how to pay your Jonesborough water bill online in just minutes. You’ll learn the benefits of paying online, how to sign up for an account, payment options, and more. Read on to simplify your monthly bill paying!

Getting Started with Online Payments

To get started with online payments, you first need to visit the Jonesborough Water Department website and create an account. This allows you to securely store your payment information and view billing history.

To create an account:

  • Go to www.jonesboroughtn.org and click on “Pay Water Bill Online”

  • Select “New Users Click Here” and enter your account information

  • Create a username and password

  • Agree to the terms and conditions

Once your account is created, you can log in anytime and select “Pay Water Bill” to make a payment.

The Easy Payment Process

When logged into your Jonesborough Water Department account, paying your bill online is simple:

  • Select “Pay Water Bill” from the menu

  • Choose the account you want to pay if you have multiple accounts

  • Enter the payment amount – you can pay the full balance, a partial payment, or other custom amount

  • Enter your payment method and details

  • Review everything carefully then click “Submit Payment”

The whole process takes just a few minutes. It’s so fast and easy – no stamps, checks, or trips to Town Hall required!

Benefits of Paying Online

Paying your Jonesborough water bill online offers many great benefits:

  • It’s incredibly fast and convenient – pay in your pajamas at midnight if you want!

  • Payment is processed immediately so no delays

  • Pay full or partial balances anytime

  • Auto-pay option available to set and forget each month

  • See payment history and billing statements online

  • Get text/email bill reminders

  • Avoid late fees by paying on time

  • Secure payment options storing your details

Online payments give you more control and flexibility over paying your water bill. You can review your charges, set up reminders, and pay on your own schedule.

Online Payment Options

When paying your Jonesborough water bill online, you have a few payment options:

  • Credit or debit card – Visa, Mastercard, American Express, Discover

  • E-check – direct withdrawal from checking or savings account

  • Jonesborough prepaid card – purchase at Town Hall and register online

Credit and debit cards incur a small 2.5% processing fee. However, e-checks and prepaid cards let you pay for free. You can store payment methods for future transactions.

Managing Your Online Account

Your online account with the Jonesborough Water Department allows you to do more than just pay bills. You can also:

  • View monthly billing statements and payment history

  • Update account and contact information

  • Sign up for paperless billing

  • Set bill reminders and auto-pay

  • Request service turn on/off

  • Submit meter readings

  • Contact customer support

Keep your account updated and take advantage of features like auto-pay to simplify bill management. Access it anytime to monitor your water usage and charges.

Get Support from Customer Service

If you need any assistance with online payments or account management, Jonesborough’s water department customer service can help:

Their team is happy to answer questions and guide you through the online options. Whether creating your account, making payments, or setting preferences, they’ve got you covered.

Additional Ways to Pay

While paying online is often the easiest way for many customers, Jonesborough does accept payments in other forms:

  • Mail: Send check or money order to PO Box 546 Jonesborough, TN

  • Phone: Call 423-753-1040 to pay over the phone

  • In Person: Visit Town Hall at 123 Boone St. Jonesborough

  • Auto Bill Pay: Enroll through your own bank

  • Drop boxes: At various locations around town

Explore which method best suits your needs. The online route allows 24/7 access along with more account features. Go paperless and simplify paying your bill!

One Monthly Task, Made Simple

Paying your monthly Jonesborough water bill keeps your service running smoothly. Thanks to the online payment portal, it takes just minutes to check off this task. Sign up for an account, safely store your details, set up reminders, and pay on your schedule.

Online payments are fast, easy, and secure. You get more control over managing your water service. Pay at midnight, receive billing emails, and avoid late fees. Go to www.jonesboroughtn.org and click “Pay Water Bill Online” to get started! Simplify bill payment today.

Pay Jonesborough Water Bill Online

Information on Payments Made Online and By Phone

The Town of Jonesboro has partnered with nCourt to provide an online and phone payment option to utility customers. If this online or phone payment option is chosen, users are subject to the following fee schedule:

ONLINE/PHONE CONVENIENCE FEE SCHEDULE
Amount of Utility Bill Convenience Fee
up to 150.00 3.95
150.01 to 300.00 4.95
300.01 to 600.00 6.95
600.01 to 999.99 9.95
1,000.00 or more 5 percent of bill

nCourt processes payments through their service. Customers who opt to make payments through the online or phone payment system provided through nCourt must accept and abide by the nCourt Terms of Service and Conditions. The Town of Jonesboro does not guarantee or accept or assume any liability for any payments made through nCourt.

UTILITY BILL DUE DATE
15th day of the month, or next business day
LATE FEE DATES
Late Penalty 16th day of the month, or next business day
Late Assessment Fee 26th day of the month, or next business day

NOTE: Payments must be received by the due date in order to avoid late fees, including payments submitted by mail, regardless of what date is written or printed on the form of payment or postmark. Payments made through the after-hours dropbox are not considered received until the following business day, regardless of the date written or printed on the form of payment.

Town of Jonesboro P.O. Box 610 Jonesboro, LA 71251

Pay Water and Sewer bills online

FAQ

Where does Jonesborough water come from?

Jonesborough gets its raw water from the Nolichucky River, and the Water Plant is in the area of the Lamar Community. The Water System has five departments which include: Water Administration. Meter Reading.

How do I pay my water bill in Jonesborough?

All water billing and water bill payments are handled out of the Recorders Office which is open to the public Monday – Friday from 8 am. until 4:30 pm. Requests for new water service in the Jonesborough Water System are taken at the Recorders Office at Town Hall. You may fill out the button below and bring it to Town Hall to pay fee.

How do I pay real estate taxes online in Jonesborough?

The Town of Jonesborough is pleased to offer online payment and inquiry services. This site can be used to make online payments to the Town of Jonesborough and inquire into tax ticket information from the comfort of your home or office. Pay Real Estate taxes online. Enter by Dept/Ticket Number, Parcel Number, Name or Account Number.

How do I contact the Jonesborough Water Department?

If you have questions or need further assistance, please contact the Jonesborough Water Department at 423.753.1040 or visit our office in Town Hall at 123 Boone Street. Important Reminders: Please continue to pay your monthly bill until your bill states “Auto Draft on (Date)”.

Does Jonesborough charge water & sewer fees?

Residents within Jonesborough’s city limits are charged water and sewer fees. Any Town resident wishing to use water for landscaping and irrigation only can purchase an irrigation meter at the Recorder’s Office at Town Hall and will not be charged sewer fees.

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