Paying your cell phone bill on time each month is important to keep your service activated. For Boost Mobile customers there are a few different ways you can pay your bill conveniently. In this article we’ll go over the different options to pay your Boost Mobile bill easily, break down the steps, and answer some frequently asked questions.
Overview of Ways to Pay Your Boost Mobile Bill
Here are the main ways Boost Mobile customers can pay their monthly wireless bill:
- Pay online through your My Account dashboard on the Boost Mobile website
- Use the BoostOne app on your smartphone
- Call Boost Mobile customer service at 833-50-BOOST (833-502-6678)
- Pay in person at a Boost Mobile store location
- Dial 611 from your Boost Mobile device
Paying online and through the mobile app are the easiest and most convenient ways for most customers. But Boost offers phone and in-person options if you prefer to speak with a live agent.
No matter which method you choose, you’ll need your account phone number or account PIN handy to access your account and make a payment.
Pay Your Boost Mobile Bill Online
Paying your bill through the Boost Mobile website is quick and easy Here are step-by-step instructions
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Go to www.boostmobile.com and click Sign In in the top right corner.
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Enter your phone number or account PIN and click Next.
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On your account Dashboard, click Make a Payment on the right side.
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Enter the amount you want to pay. You can pay your full balance due, make a partial payment, or add extra funds to your account balance.
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Select your payment method from the dropdown menu. Options include debit/credit card, PayPal, or a saved payment method if you have one on file.
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Check the box next to “Use AutoPay” if you want to set up recurring automatic payments.
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Click Submit Payment. You’ll see a confirmation message that your payment was successful.
And that’s it! The amount you paid will be immediately applied to your account balance.
Use the BoostOne Mobile App to Pay
The BoostOne app makes managing your account easy when you’re on the go. Follow these steps to pay your bill via the app:
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Download the BoostOne app from the App Store or Google Play.
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Log in using your Boost Mobile phone number and account PIN.
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Tap My Account from the menu at the bottom.
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Under the payment amount, tap Pay Bill.
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Select a payment amount and method. You can use a card on file or add a new one.
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Slide the button at the bottom to submit payment.
Your payment will process instantly. The BoostOne app also shows your payment history and recurring AutoPay details if you have it set up.
Call Boost Mobile Customer Service to Pay
If you prefer to speak with a live agent to make your payment, calling Boost Mobile customer service is an option.
You can call 833-50-BOOST (833-502-6678) and say “Make a payment” when prompted to be transferred to the billing department.
The customer service agent will guide you through the automated payment system. Have your Boost Mobile number and account PIN, payment amount, and payment method ready before you call.
Pay in Person at a Boost Mobile Store
Visiting a Boost Mobile store location allows you to pay your bill in person with the help of a store employee.
You can find a Boost Mobile store near you using the store locator tool on their website. Then head to the store and let the staff know you need to make a payment.
Boost Mobile accepts credit/debit cards, cash, PayPal, and Boost Replenishment cards for in-store payments. There is a $4 convenience fee for assisted payments, except on new activations.
How to Check Your Balance Due
Before making a payment, you’ll want to check your current balance due. Here are a couple easy ways to find it:
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On the website – Your balance due is shown on your account Dashboard. Click the information icon next to the amount for a billing summary.
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BoostOne app – Tap My Account, then scroll down to My Payment to see your balance due and monthly charges.
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From your Boost phone – Dial 225# to hear an automated message with your balance due, due date, and account balance.
Set Up Recurring AutoPay
Forgetting about your cell phone bill is easy to do when you’re busy. Avoid late fees and service interruptions by setting up AutoPay.
With AutoPay, Boost Mobile will automatically charge your selected payment method each month to pay your bill on the due date.
To set up AutoPay:
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When making a one-time payment online, check the box next to “Use AutoPay” and confirm your preferred payment method.
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In the BoostOne app, go to My Account, tap My Payment, then turn on the AutoPay switch.
You can cancel or change your AutoPay method at any time through your online account. Just make sure to pay your current bill before the due date if you turn off AutoPay.
Pay Early or Make Partial Payments
Boost Mobile gives you flexibility with when and how much you pay each month:
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Pay early – Payments made before your due date will apply as a credit to your next bill.
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Pay a partial amount – You can pay any portion of your total bill early in your billing cycle. The remainder will be due on your regular due date.
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Add extra funds – Pay more than your current balance to add a credit that will apply to future bills.
Just keep in mind that making an early or partial payment does not give you extra data for that month. Your monthly data allotment replenishes on your regular bill cycle date.
What Happens If You Miss a Payment?
It’s important to pay your bill on time each month to keep your service activated. If you miss a payment, here is what will happen:
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Your service will be suspended within a few days past your due date. You’ll need to pay the past due amount to have service restored.
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You have 90 days from your due date to pay before your account is cancelled. If cancelled, you’ll lose your phone number and account balance.
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Restoring service can take up to an hour after Boost Mobile receives your full past due payment.
Set up AutoPay or calendar reminders for your bill to avoid the hassle of suspended service. Boost Mobile also offers payment reminders and late fee waivers for qualified customers.
Frequently Asked Questions About Boost Mobile Bill Pay
Here are answers to some common questions about paying your Boost Mobile wireless bill:
What payment methods does Boost Mobile accept?
You can pay your bill with debit/credit card, PayPal, cash, Boost Replenishment cards, and PIN vouchers.
Can I pay my bill in advance/make partial payments?
Yes, you can pay early, pay a partial amount, or add extra funds to your account balance at any time.
How do I check my balance due?
Check your account online, in the BoostOne app, or dial 225# from your Boost Mobile phone.
Can I change my AutoPay payment method?
Yes, you can update your AutoPay payment method at any time through your online account.
What if I’m having trouble making a payment?
Contact Boost Mobile customer support for assistance with bill payment issues.
What happens if I miss my payment due date?
Your service will be suspended a few days after your missed due date. You have 90 days to pay before cancellation.
Paying Your Bill Is Simple with Boost Mobile
As you can see, Boost Mobile offers convenient ways to pay your cell phone bill online, through the mobile app, over the phone, or in person. Setting up AutoPay helps ensure your payment is made on time each month.
Be sure to check your balance due regularly and reach out to customer service if you ever have trouble making a payment before your due date. Keeping your account in good standing lets you continue enjoying reliable cell phone service.
Summary of Boost Mobile Customer Service Calls
- 2d ago “Billing Question”
- 4d ago “To change debit card payment method and pay bill”
- 8d ago “Pay bill stores closed”
- 8d ago “Account”
- 26d ago “To remove a line off my account”
- 1M ago “Acc takbole log in”
- 3d ago “My phones are not working”
- 8d ago “Muy phone isnt working in México”
- 14d ago “They screwed my friend out of 174 Dollars today they changed her number to another phone, made her buy it without really her permission and then I called to talk to him and he told me it doesnt work. That way to go *** myself if thats how you guys”
- 5d ago “My phone has no service, but my bill is paid.”
- 21d ago “Because my service has been cut short and I paid it two weeks ago and Im supposed to have a month worth of service”
- 1M ago “New service”
- 11d ago “Get my phone activated”
- 24d ago “Sy nk cancel acc overdue”
- 1M ago “Phone activation”
Boost Mobile Customer Service Overview
- Boost Mobile Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone. Source Distribution 93% phone 7% email
- The best phone number to call Boost Mobile is 8335026678. 59% of consumers used this number to address their issues and concerns. Meanwhile, 72% of users reported contacting a real person successfully by dialing the phone number 8882667848.
- The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 9 minutes.
- Be prepared for the call as Boost Mobile may ask you for the following information to identify you as a customer: first and last name, phone number or email.
- Boost Mobile Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone. Source Distribution 93% phone 7% email
- The best phone number to call Boost Mobile is 8335026678. 59% of consumers used this number to address their issues and concerns. Meanwhile, 72% of users reported contacting a real person successfully by dialing the phone number 8882667848.
- The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 9 minutes.
- Be prepared for the call as Boost Mobile may ask you for the following information to identify you as a customer: first and last name, phone number or email.
- People call Boost Mobile mainly because of product/ service, account, payments and charges.
- 10% of the consumers who called the company’s customer support stated that their issues were resolved.
- Most customers feel very unsatisfied after talking to customer service representatives.
- The best email to contact Boost Mobile is [email protected]. 65% of customers use this email address to address their issues and concerns.
- Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.