How to Pay Your St. John Utilities Bill – A Quick and Easy Guide

Paying your monthly utilities bill to St John Utilities should be a quick, hassle-free process St. John offers residents multiple options to pay their water, sewer, trash, and other city services bills conveniently online, by mail, auto-draft, or in-person. This comprehensive guide will overview the payment methods available, provide tips for avoiding late fees, and explain what to do if you need assistance paying your utilities bill.

Overview of Payment Options for St. John Utilities Bills

St John aims to make paying your monthly utilities bill as easy and convenient as possible They offer the following payment options

• Online – Pay through St John’s secure online payment portal 24/7. Can store payment methods for faster checkout.

• Auto-Draft – Sign up to have your bill paid automatically each month from your bank account.

• By Mail – Mail a check or money order to the utility billing address each month.

• In-Person – Drop off payment by cash, check, or money order at St. John City Hall.

• Drop Box – After hours, a secure night drop box is available to leave a payment.

• By Phone – Call the St. John Utility Department at (620) 549-3566 to pay over the phone.

With these choices, paying your St. John utilities bill can easily fit your schedule and preferences each month.

Step-by-Step Guide to Paying Online

The fastest and most popular payment method is paying online through the St. John online bill pay portal. Follow these simple steps:

1. Go to Payment Service Network or find the link on the Utility Department page.

2. Enter your 10-digit account number and last name or business name.

3. Select whether you want to make a one-time payment or set up recurring payments.

4. Enter your payment amount and select a payment method.

5. Provide your payment details and submit.

Once submitted, your payment will typically process in 1-2 business days. You’ll have peace of mind knowing your utilities bill is paid on time.

Key Benefits of Paying Your Bill Online

Paying online through the St. John bill pay portal provides these advantages:

• Convenience – Pay anytime 24/7 without visiting City Hall

• Payment Receipt – Get confirmation emails for your records

• Paperless – Reduce clutter without dealing with mailed bills

• Recurring Payments – Set and forget automatic monthly payments

• Payment History – View previous statements and payments

• Time Savings – Avoid waiting in long lines to pay in-person

• Secure – Payment portal uses encryption to protect your data

• Flexible – Use credit card, debit card, or e-check

Avoid Late Fees Through Proper Payment Planning

You can avoid getting hit with late fees on your St. John utilities bill by planning your payment schedule appropriately each month. Follow these tips:

• Mark your bill due dates on your calendar and set payment reminders

• Schedule recurring automatic payments to process a few days before the due date

• Pay online early each month – don’t wait until the due date

• Know the monthly bill cutoff dates to anticipate your statement’s arrival

• If mailing a check, mail it 7-10 days before the due date

• Pay at least 1-2 days before the due date if paying online or in-person

• Contact the utility department before the due date if you’ll have an issue paying on time

With some savvy planning, you can ensure timely payments and avoid unnecessary late fees each billing cycle.

Payment Assistance Programs for Qualified Residents

If you are experiencing financial hardship that makes paying your utilities bill difficult, St. John does offer certain assistance programs based on eligibility:

• Payment Arrangements – Set up an agreed extended repayment plan

• HEAP Program – Provides federal bill assistance funds for low income households

• LIEAP Program – Helps with energy bills for qualified lower income families

• Payment Matching – Matches a portion of payments from churches or non-profits

Contact the St. John Utility Department as soon as possible to learn more about utility bill assistance options you may qualify for. They can help avoid service disruption.

What to Do If You Miss a Payment Deadline

If an emergency causes you to miss paying your utilities bill by the due date, don’t panic. Quickly take these steps:

• Contact St. John Utilities and explain the situation

• Request a payment extension or make arrangements

• Ask if late fees can be waived based on good standing account history

• Make a partial payment if possible while you get the full balance together

• Sign up for auto-draft payments moving forward to avoid issues

• Know shutoff and reconnection policies and costs

As long as you communicate proactively, the utility department will work with you on a solution. But you must reach out before service is disrupted.

Payment Methods to Avoid for St. John Utilities Bills

While St. John offers flexible payment options, some methods are best to avoid:

• Cash by Mail – Risk of lost payments makes checks safer

• Third-Party Bill Pay – Added fees and processing lags

• Credit Card by Phone – Higher processing fees than online payments

• In-Person Payment on Due Date – Risk getting there too late

Stick to reliable methods like auto-draft, online bill pay, or checks by mail. This prevents avoidable issues each month.

Key Takeaways for Paying Your St. John Utilities Bill

• Check your monthly utility bill details and balance owed

• Pick a payment option that fits your needs and schedule

• Pay early each month to avoid late fees

• Consider auto-draft or recurring payments for convenience

• Contact the utility department immediately if you’ll miss a payment

• Ask about assistance programs if eligible

• Call ahead for extensions before your service is disrupted

• Use online bill pay or checks by mail for reliable payment

Follow this guide to make paying your St. John utilities bill a breeze each month! Proper planning and utilizing convenient payment methods will help you avoid unnecessary fees and keep your services running smoothly.