How to Pay Your City of Sunrise Utility Bill Online, by Phone, or In-Person

Living in the beautiful city of Sunrise, Florida comes with the responsibility of paying your monthly utility bill for services like water, sewer, garbage, and stormwater. The City of Sunrise offers residents multiple convenient methods to pay utility bills either online, by phone, in-person, or by mail. This comprehensive guide provides details on the various payment options to easily handle your City of Sunrise utility bill each month.

Pay Online

The fastest and most convenient way to pay your City of Sunrise utility bill is online through the website or mobile app Here are the online payment options

Account Login Website

Go to SunriseFL,gov and click on “Pay Utility Bill”
Login by entering your account number and PIN
Select ‘Make Payment’ and enter your payment info
Payment will process and you will see a confirmation
Access previous statements and payment history

Paying through your online account is quick and easy with stored payment methods and account history.

One-Time Payment as Guest

Go to Make Payment and click on “Pay as Guest”
Input account number, address info, and payment details
Receive payment confirmation without account creation

This allows one-time payments without logging in but doesn’t store your information.

City of Sunrise Mobile App

Download the Sunrise City App on your iOS or Android device
Select ‘Pay Utility Bill’ and login to your account
Enter payment info and submit
Get instant payment confirmation

The mobile app makes paying bills on-the-go easy with a few taps on your smartphone or tablet.

Automatic Payments

For hands-free utility bill payments, enroll in automatic payments through the City of Sunrise.

Login to your account on SunriseFL.gov
Under ‘My Profile’, click on ‘AutoPay Program’
Enter your payment method and date
Check the terms and submit enrollment

Your City of Sunrise utility payment will now automatically deduct each month on the date selected.

Pay by Phone

To pay your City of Sunrise utility bill over the phone:

Call 954-747-4SUN (4786)
Speak to an agent or follow prompts for automated system
Provide your account number and billing information
Make payment using debit/credit card or electronic check
Receive a confirmation number

This provides a convenient phone payment option when you don’t have computer access.

In-Person Payments

You can pay your City of Sunrise utility bill at the following locations:

City Hall Lobby Kiosk

Visit Sunrise City Hall lobby at 10770 W Oakland Park Blvd.
Use the self-service payment kiosk
Insert cash or credit/debit card to make payment
Get printed receipt

Available during City Hall business hours. Closed holidays.

Amscot Locations

The City has partnered with Amscot to offer in-person payments.

Visit SunriseFL.gov/Amscot to find Amscot locations
Provide account number and make payment
Payment posts instantly

Amscot provides many convenient locations across Sunrise to pay in cash.

Mail Payment

To pay by mail, send your utility bill stub along with a check or money order in the return envelope provided in your paper bill.

Make payments to City of Sunrise and include your account number on the check memo line. Mail to:

City of Sunrise
Utility Billing
16700 NW 4th Street
Sunrise, FL 33325

Allow 5-7 days for standard USPS delivery. Use mail as a backup when paying online or in-person isn’t possible before the due date.

Avoid Late Fees and Disruption

Pay your City of Sunrise utility bill by the due date each month to avoid a late fee penalty. If your account becomes delinquent, water service may be disconnected. To restore service, you must:

Pay the past due balance in full
Pay a reconnection fee
Deposit any required security deposits

Avoid fees and service disruptions by:

Paying on time every month
Enrolling in automatic payments
Contacting City of Sunrise immediately if you anticipate issues paying on time

The City aims to work with residents facing financial hardships. Reach out quickly if you expect payment challenges so they can try to help avoid disruption.

Payment Assistance Options

If you are struggling to pay your City of Sunrise utility bill, the following assistance options may be available:

Payment arrangements – Set up a payment plan for past due balances
Hardship extensions – One-time extension of your due date if eligible
Leak adjustment – Bill credit if you have a qualifying water leak
LIHEAP aid – Federal utility financial assistance

Discuss your unique situation with a City of Sunrise representative to see if you qualify for any utility bill payment assistance programs.

Go Paperless

Instant access to bills in your online account
Receive bill ready email notifications
Avoid late fees from mail delays
No clutter from paper statements
Helps the environment

Reduce waste and speed bill payment by switching to paperless billing through your online account portal.

Get Back on Track

If you feel overwhelmed or uncertain about how to manage paying your City of Sunrise utility bill each month, take a step back and make a plan. Review your account history and usage trends. Set up automatic payments to avoid future missed payments. Contact the City to discuss hardship programs or payment plans.

With numerous convenient online, phone, mobile and in-person options, paying your Sunrise utilities is quick and painless. Just log into your account anytime to view recent bills and make a payment in seconds. Or enroll in autopay to set it and forget it. Consider going paperless to speed payment while reducing waste. Get ahead of utility costs by leveraging the City’s online account tools and helpful resources.

City Of Sunrise Bill Pay

Sunrise Good and Green Episode 3: Water Treatment

Do Sunrise customers get billed for water services?

This includes the cost to maintain the water treatment plants and underground system with capital improvements required to ensure system safety and reliability. In addition, Sunrise customers are also billed for stormwater, garbage and recycling services on their bills. Q: Are the rates changing for the purpose of profit? A: No.

How is my Sunrise utilities bill calculated?

Similar to how your bill is currently calculated, each Sunrise Utilities bill will be based on two factors: A fixed base rate for service (related to the size of your water meter); This fixed amount is required to be billed on each bill, regardless of the amount of water and wastewater consumed. This charge is for water availability.

What does the Sunrise Utilities Department do?

The Sunrise Utilities Department is committed to supplying high quality water that exceeds federal, state and local standards. In addition, the Department is responsible for the efficient, effective, environmentally-sound disposal of wastewater.

What if I get locked out of my Sunrise checking account?

If you get locked out of your account, please mail [email protected] and provide your user name; we will unlock your account. Can I make a one-time payment with my checking account? Yes, you can make a one-time payment with many common payment methods at www.sunrisefl.gov/onetimepayment.