How to Pay Your Oro Valley Water Bill Online, By Phone, or In Person

Having access to clean, reliable water is something I never take for granted. As an Oro Valley resident, I know it’s my responsibility to pay my water bill on time every month In this article, I’ll explain the various ways Oro Valley Water Utility customers can pay water bills, whether you prefer online, phone, mail, automatic payments, or paying in person

Pay Online Through the Customer Portal

The new Customer Portal makes it easy to pay your Oro Valley water bill online. This secure website and mobile app lets you:

  • View statements and account balances
  • Make one-time payments
  • Set up automatic recurring payments
  • Review usage and payment history
  • Update account information

To pay online go to and login or set up a new account. You’ll need your account number from your latest bill to register.

The portal accepts credit cards, debit cards, e-checks, and various digital wallets. Online payments are processed the next business day. I love the convenience of paying bills online anytime from my computer or phone.

Pay By Phone

You can also pay your Oro Valley water bill by calling 877-577-8722. You can pay with a credit card, debit card, or e-check through this automated phone system, which is open 24 hours a day, seven days a week.

When paying by phone, have your account number handy. There is a small fee per transaction that goes to the payment processor. But it’s a quick, reliable way to pay if you don’t have time to login to the online portal.

Enroll in Automatic Payments

For easy, stress-free bill payment, I recommend setting up automatic payments through the Oro Valley Water Utility. This withdraws your monthly water bill directly from your checking account on the due date.

To enroll in automatic payments:

  • Login to the Customer Portal
  • Click on “AutoPay”
  • Enter your bank account information

You’ll avoid late fees, service interruptions, and save time with automatic payments. It’s the most convenient hands-off way to pay your Oro Valley water bill.

Pay By Mail

If you prefer to mail in payments, send your check or money order to:

Oro Valley Water Utility
P.O. Box 847327
Los Angeles, CA 90084-7327

Write your account number on the check and include your payment stub. Mailed payments take 5-7 days to process, so mail at least a week before your due date. I only recommend mailing payments if paying online or by phone is not an option that month.

Pay In Person

To pay your water bill in cash, check, or money order, bring your payment to:

Oro Valley Water Utility
11000 N. La CaƱada Drive
Oro Valley, AZ 85737

In-person payments are accepted Monday to Friday, 8am to 5pm. You can also use the after-hours drop box located to the right of the building entrance. Paying in person ensures same day processing if you pay during business hours.

What If You Can’t Pay on Time?

If you’re struggling to pay your water bill this month, contact Oro Valley Water Utility immediately to discuss payment plan options and avoid service interruption.

Some available programs for qualified customers include:

  • Payment arrangements to pay past due balance over time
  • Low Income Energy Assistance for financial aid
  • Budget billing to pay a fixed monthly amount

Don’t wait – call them as soon as possible if you anticipate having trouble paying your next water bill. Their team can help get your account back in good standing.

Reviewing the Payment Options

Let’s recap the ways Oro Valley water customers can pay their bills:

  • Online Portal – Pay any time online or via mobile app
  • Phone – Call 877-577-8722 to pay with a card
  • Automatic Pay – Auto-pay from bank account each month
  • Mail – Send check or money order to payment PO box
  • In-Person – Visit office during business hours

I recommend setting up automatic payments through the online portal for maximum convenience. But Oro Valley offers flexible options to suit your needs, whether you prefer pay online, by phone, mail or in person.

Oro Valley Water Bill Pay

Step Close Account

Call Customer Service at 520-229-5000 to schedule the water turn off.

Please provide two days advance notice and a forwarding address for final billing.

Step In case of Divorce

If both parties are on the account at the time of divorce, the party who is leaving can call Customer Service at 520-229-5000 and remove their name from account.

If the leaving party refuses to call, the remaining party can close the account and open a new account in their name. New Service Establishment Fees will applied to the new account.

Pay Water and Sewer bills online


Does Oro Valley have water?

The Oro Valley Water Utility works to maintain the purity and quality of the Utility’s water supply. It is our responsibility to see that the drinking water meets or exceeds the requirements of the Safe Drinking Water Act.

How do I pay my water bill in California?

Pay by Phone To pay your Cal Water bill over the phone using your bank account or Visa (credit or debit), MasterCard (credit or debit), or Discover card, call (888) 598-9824 (toll-free).

How do I pay for water in Miami?

You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami-Dade County.

How do I pay my Oro Valley water bill?

To pay your water bill by mail (Check or Money Order accepted). Please make payable to Oro Valley Water Utility and include the payment stub. Los Angeles, CA is the Utility’s payment processing center only. Please contact Customer Service at 520-229-5000 if you require assistance with the pay by mail billing feature.

What’s new at Oro Valley water utility?

ORO VALLEY, Ariz. (Aug. 30, 2022) – The Town of Oro Valley Water Utility has launched a new and improved customer service portal and billing system. The modern self-service portal will allow Water and Stormwater Utility customers to pay bills online, manage accounts and review consumption information online or on a mobile device.

When will Oro Valley’s new online payment system be available?

TUCSON, Ariz. (KOLD News 13) – The Town of Oro Valley will soon launch a new and improved way for Water customers to pay their bills online and manage accounts. To prepare for the change, the Water Utility Department will need to cut-off the current system on Friday, August 26, at 9 a.m. The new system will be available on Monday, August 29.

What is the Oro Valley water rate chart error?

The January 2024 issue of the Oro Valley Water Utility Behind the Meter Newsletter contained an error in the potable water rate chart for residential customers. The Tier 3 and Tier 4 rates were incorrectly listed at $8.80 per 1,000 gallons and $2.65 per 1,000 gallons, respectively.

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