How to Pay Your National Grid Gas Bill Online in Massachusetts

Having reliable gas service at home is something we often take for granted. But of course, that service comes with a cost in the form of a monthly gas bill. I recently signed up for natural gas service with National Grid for my home in Massachusetts. In this article I’ll walk through the process I use to pay my National Grid gas bill conveniently online each month.

Paying bills isn’t the most exciting task, but it’s a necessary one to keep your gas service running smoothly By setting up an online account with National Grid, you can check your gas usage, view and download statements, and pay your bill in just a few clicks Read on to learn the steps for successfully paying your MA gas bill digitally with National Grid.

Sign Up for a National Grid Online Account

The first step is to create an online account on the National Grid website. This allows you to securely access your account details and take actions like paying your bill.

Go to the National Grid website at https://www1.nationalgridus.com/SignIn-MA-RES. Look for the “Create Account” link and click it.

You’ll need to provide some basic personal information to verify your identity. Have your National Grid account number handy as well.

Once your account is created, you can sign in anytime to manage your gas service. I recommend bookmarking the login page for easy access each month.

Navigate to the Billing Section

After logging into your National Grid account, the first page you see provides a high-level overview of your account. To pay your bill, you need to access the billing section.

In the left-hand menu, click on “Billing & Payments”. This will expand to show options like viewing your current bill, seeing billing history, and making a payment.

Click on “Pay Bill” to be taken directly to the payment page. Here you can view your total balance due and confirm when your next payment is due.

Select a Payment Method

On the payment page, you’ll see your current balance owed for gas service. The quickest way to pay is by using a bank account you have linked to your National Grid profile.

To pay by bank account, select “My bank account” from the payment method drop-down menu. Then confirm the account you want to use and enter the payment amount.

You also have the option to pay by debit or credit card. However, there is a vendor processing fee for card payments. Bank account payments let you avoid any extra fees.

Once you select your payment method, click “Continue” to move to the next step.

Submit and Confirm Your Payment

After selecting your payment method, you’ll need to review and submit your payment. Carefully check that the account, payment amount, and payment method are all correct.

When you’re ready, click the “Submit Payment” button.

On the confirmation page, you’ll see a message that your payment was successful. The total balance due will also update to reflect your payment. I like to print or save the confirmation number for my records.

Check Your Bill History

Now that you’ve paid your latest gas bill, it’s a good idea to review your past billing and payment history. This allows you to confirm that your most recent payment was applied as expected.

To see billing history, go back to the “Billing & Payments” section of your National Grid account. Click on “Billing History”.

Here you can see past statements and a record of payments you’ve made. Review this information to make sure there are no gaps in your payment history.

Set Up Auto-Pay for Easier Billing

Manually paying your National Grid gas bill each month works just fine. But an even easier option is setting up auto-pay to have payments made automatically on your due date.

On the billing page, click on “Enroll in AutoPay” and follow the prompts to securely link your bank account. Once enabled, you don’t have to worry about remembering to pay each month!

Focus on Saving Energy

By paying your National Grid gas bill online, you can spend less time worrying about billing and more time finding ways to save energy and money. The National Grid website has lots of great tips on improving efficiency in your home.

Small things like lowering your thermostat and sealing air leaks can make a big difference. And be sure to take advantage of any rebates available on things like insulation, heating equipment, and appliances.

Paying your gas bill doesn’t have to be a hassle each month. Sign up for online account access with National Grid to check usage and securely pay in just minutes. Then get back to more important things, like enjoying your warm, comfortable home!