How to Pay Your Richmond County Water Bill Online – A Step-by-Step Guide

Paying your water bill online is a convenient way to stay on top of your payments and avoid late fees. The Richmond County Water Department offers online bill payment options to make it easy for residents to pay from home. In this comprehensive guide, we’ll walk you through the entire process of paying your Richmond County water bill online.

An Overview of Richmond County’s Online Bill Pay

The Richmond County Water Department provides online bill payment through their website. You can pay using credit card, debit card or electronic check. Here are some key things to know:

  • Online payments can be made at This is run by Richmond County’s tax department but handles water bill payments too.

  • You’ll need your account number to log in and pay This can be found on your monthly paper bill

  • Payments post to your account immediately after being submitted online.

  • You can see your balance and payment history after logging into your account.

  • Convenience fees apply based on payment method. For credit/debit cards, it’s a percentage of the total bill. For e-checks, it’s a flat $1.50 fee.

  • If you have multiple accounts, you can pay them all in one transaction.

Paying online is fast, easy, and helps you avoid late payments!

Step 1: Gather Your Information

Before you start, gather the following:

  • Account number – Find this on your latest utility bill. It may be called “account #” or “customer #”.

  • Service address – The address receiving water service. Needed to pull up your account.

  • Payment method – Credit card, debit card, or bank account for e-check. Have this card/account info handy.

  • Billing amount – The total due on your account for water service.

  • Convenience fees – Know that these will be added based on payment method.

Having this information ready will make paying your bill online much easier.

Step 2: Visit the Online Payment Website

Go to to get started. This is the website powered by Richmond County to handle online payments.

Look for the link or button to pay water bills online. This will open the payment portal.

Step 3: Log Into Your Water Account

On the payment portal, you’ll need to log into your specific water account. Look for where it says to enter your account number and service address.

Carefully type in your account number and service address exactly as they appear on your paper bill. These details are needed to pull up your account.

If it’s your first time on the portal, you may need to complete a one-time registration process. Follow the prompts to set up online access to your account.

Step 4: Select Payment Amount

Once logged in, you’ll see your account balance and a spot to enter the payment amount.

If paying the full balance, you can select the option to pay the total amount due. If making a partial payment, enter the specific payment amount.

Note that unpaid balances will remain on your account and continue accruing late fees if not paid in full.

Step 5: Enter Payment Details

Next, you’ll enter details for how you want to pay. Options may include:

  • Credit/debit card – Enter your card number, expiration date, and CVV security code.

  • E-check – Provide your bank routing and account numbers.

  • Other online payments – Such as PayPal or bill pay through your bank.

Be sure to have the necessary account info handy for whichever option you choose.

Also have the convenience fee amounts on hand so you know your total payment. Fees will be added based on payment type.

Step 6: Review and Submit

Carefully review all entered payment details before submitting. Make sure:

  • Account number/address is correct

  • Payment amount is what you intended

  • Correct payment method and details are provided

  • Total payment amount with fees looks accurate

Once everything looks good, submit the payment. You’ll get a confirmation message that payment was received.

Funds should post to your account almost instantly. You can view payment history and updated balance right on the website.

Payment Receipts and Records

Be sure to save or print a receipt after paying online. This serves as proof of payment in case any issues arise.

You can also log into your account anytime to view payment history and print past receipts if needed. Download or screenshot receipts for your records.

Avoid Late Fees with Online Payments

Paying online means never missing a bill or dealing with late payments again. When you pay through the Richmond County water portal, payments post right away.

This prevents late fees, service disruptions, and other issues from hitting your account. Just schedule payments at least a few days before the due date.

Set email or text reminders through your account too. Get notices when your bill is ready and when payment is due.

Enjoy the Convenience of Online Bill Pay

No more mailing checks or paying in person! Online bill pay makes managing your Richmond County water account much easier.

In just a few quick steps, you can securely pay from home in minutes. View your balance and payment history anytime.

Online payments help you stay organized and avoid hassles. Now paying your water bill is a breeze!

Stay on top of your bill anytime with convenient online payments through Richmond County’s water department.

Pay Richmond County Water Bill Online

Paying Your Water Bill Over the Phone

You may submit payment via credit card over the phone by calling City Hall at 912-756-3345.

Paying Your Water Bill Online

To pay your water bill online, please visit our online payment portal.

Pay Water and Sewer bills online

How do I pay for Richmond County services online?

Below are links for online payments for Richmond County services: Tax: Water Building Inspections Environmental Health Facility Leasing More information regarding online payments for county services.

Can I pay my Richmond County water bill by phone?

The Richmond County Water Department provides all customers the ability to pay their water bill by phone. If you are interested in paying your bill by phone please have your account # readily available and call 1-844-507-8414. View documents that are related to Water Services in Richmond County, please read them at your own convenience.

How do I pay my Richmond Hill water bill?

To pay your water bill online, please visit our online payment portal. You may submit payment via credit card over the phone by calling City Hall at 912-756-3345. To pay your water bill by mail, please send a check or money order, made payable to City of Richmond Hill, to P.O. Box 250, Richmond Hill, GA 31324.

How do I pay a city of Richmond utility bill?

You can pay in person at the City of Richmond Finance Office on Broad Street, or you can use one of more than a hundred Western Union locations to pay your bill. Other options for paying your bill include paying by phone at 1-800-272-9829, online with a credit or debit card at, or by mail with a check to:

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