How to Pay Your Idaho Power Bill: A Step-by-Step Guide

Paying your electricity bill on time is important to keep your lights on and avoid late fees. Idaho Power offers several convenient payment options to fit your needs. In this comprehensive guide we’ll walk through the step-by-step process for paying your Idaho Power bill online by phone, by mail or in person.

Online Payment Through My Account

The easiest way to pay your Idaho Power bill is through the My Account online portal, Here’s how it works

1. Go to www.idahopower.com and click on “My Account” at the top of the page.

2. Enter your username and password to log in. If you don’t have an account yet, click “Register” to set one up.

3. Once logged in, you’ll see your current account balance and due date. Click “Make Payment” to proceed.

4. Enter the payment amount and select whether you want to make a one-time payment or set up recurring payments.

5. Enter your payment information. Idaho Power accepts major credit/debit cards, checking accounts or savings accounts.

6. Review your payment details and click “Submit Payment” when finished.

7. You’ll receive a confirmation email with your payment details. The payment typically processes in 1-3 business days.

Paying through My Account is fast, secure and lets you view payment history and billing statements. You can even set up paperless billing and automatic payments to make paying your bill a breeze.

Pay Online as a Guest

If you prefer not to create an Idaho Power account, you can make one-time payments as a guest through their website:

1. Go to www.idahopower.com/accounts-service/make-payment and click on “Pay as a Guest”.

2. Enter your 10-digit account number and 5-digit billing zip code. Click “Next”.

3. Verify your identity by entering your name, service address and phone number. Click “Next” when done.

4. Enter the payment amount and select a payment method. Guests can pay by credit/debit card or checking account.

5. Review payment details and click “Submit Payment”.

6. You’ll see a confirmation page with your payment reference number.

Guest payments take 1-3 days to process. While convenient for one-time payments, we recommend creating a My Account for recurring billing, paperless statements and managing payments online.

Pay by Phone

To pay your bill over the phone, call Idaho Power’s automated payment line at 1-800-488-6151. You’ll need to have your account number handy.

1. Call 1-800-488-6151. Select option 1 for residential customers or option 2 for business customers.

2. Enter your 10-digit account number followed by the # sign.

3. Select option 1 to make a payment. Enter the payment amount when prompted.

4. Have your credit/debit card ready to enter the payment information.

5. Listen to the payment summary and confirm the details are correct.

6. Make a note of the confirmation number at the end for your records.

Payments made by 7:00pm MST on a business day post to your account the next day. Phone payments have a $2.75 convenience fee.

Pay by Mail

To pay by check or money order, you can mail your payment to:

Idaho Power Payment Processing
PO Box 5381
Carol Stream, IL 60197-5381

Be sure to include your payment stub or write your 10-digit account number on the check so Idaho Power can credit your account. Allow 5-7 days for mailed payments to process.

Pay in Person

Idaho Power has over 130 authorized pay stations where you can pay your bill in person with cash or check. Some locations accept credit/debit cards for a fee.

• Walmart – Pay at any Walmart MoneyCenter or Customer Service Desk.

• Fred Meyer – Make payments at the Customer Service Desk.

• Albertsons – Pay your bill at Customer Service.

• Idaho Power Office – Visit the Idaho Power office in Boise or your local office.

• CheckFreePay – Find kiosks at supermarkets like WinCo Foods.

• MoneyGram – Make payments at retailers like CVS Pharmacy or Walgreens.

Payments made by 7:00 pm process the same day. Bring your bill or have your account number available.

Payment Assistance Programs

If you’re having trouble paying your Idaho Power bill, they offer several programs to help:

• Payment Arrangements – Set up a payment plan to pay your balance over time.

• Project Share – Donate to help neighbors in need pay their energy bills.

• Low-Income Assistance – Discounts and free energy efficiency upgrades may be available.

• LIHEAP – Federal heating/cooling bill assistance for qualifying households.

Contact Idaho Power as soon as possible if you anticipate problems paying your bill so they can go over available options. Acting quickly helps avoid service disruptions.

Confirm Payment and Service Restoration

Once you’ve made a payment through any method, call Idaho Power at 1-800-488-6151 to confirm:

• Payment was received and processed

• Account balance is paid in full

• Service restoration (if disconnected)

This ensures any issues are resolved before your due date. Make the call shortly after paying to allow time for processing.

Set Up Account Alerts

To stay on top of your bill, set up free account alerts through My Account or the Idaho Power app. You can receive notifications for:

• Payment reminders

• Due date reminders

• Past due alerts

• Outage updates

• Usage thresholds

Account alerts help you monitor energy use, avoid late fees and make payments on time.

Key Takeaways

• Pay online 24/7 through My Account or as a guest user

• Call 1-800-488-6151 to pay by phone with a credit/debit card

• Mail checks/money orders to the payment processing center

• Visit authorized pay stations to pay in person

• Confirm account balance and service restoration after payment

• Contact Idaho Power immediately if struggling to pay

• Set up account alerts to stay on top of billing

Paying your Idaho Power bill is quick and easy through their various payment options. Monitor your account activity closely and seek assistance early on if needed. Following these steps will help keep your lights on and avoid any service disruptions.