How to Pay Your Ocala Electric Utility Bill

Paying your electric bill on time each month is essential to keep your power flowing in the city of Ocala, Florida. The city-owned Ocala Electric Utility provides electricity service to local homes and businesses. They offer convenient ways to pay your electric bill either online, by phone, in person, or by mail.

About Ocala Electric Utility

Ocala Electric Utility (OEU) is the municipal electric provider owned and operated by the City of Ocala. OEU delivers reliable electricity service to around 47,000 residential and commercial customers within Ocala city limits

As a public municipal utility, Ocala Electric is focused on providing excellent customer service and competitive rates to local ratepayers. Their customer service team is based right in Ocala to assist area residents.

OEU offers residential customers fixed-rate electric plans with no variable fuel charges. Commercial billing rates depend on usage and demand. Standard residential service includes monthly meter readings, billing, and payment processing.

When Electric Bills Are Due

Ocala Electric Utility bills residents on a monthly cycle Your bill payment is typically due 20 days after the billing date

For example if your meter read date is January 5th your bill generation date would be around January 10th, and the due date would be around January 30th.

OEU provides a calendar with specific meter read and due dates by billing cycle. Check your monthly electric bill or call OEU to confirm your exact billing and due date each month.

Paying after the due date results in a late fee up to $10 plus 1.5% of the overdue balance.

Ways to Pay Your Electric Bill

Ocala Electric Utility offers several options to pay your electric bill conveniently before the due date:

Pay Online

• Visit OEU’s online payment portal anytime
• Pay by credit/debit card or electronic check
• View billing history and set up recurring payments
• Fastest way to pay and avoid late fees

Pay by Phone

• Call 352-351-6666 to use the automated phone payment system
• Pay with credit/debit card using your account number
• Available 24/7 for your convenience
• Transaction fees may apply

Pay by Mail

• Send a check or money order to OEU at 201 SE 3rd St, Ocala, FL 34471
• Write your account number on the payment
• Allow 7-10 days for mailed payments to process
• Avoid late fees by mailing early

Pay In-Person

• Visit the Ocala Customer Service Office at 201 SE 3rd St
• Pay by cash, check, money order, or credit/debit
• Get same-day payment processing when paying at the office

Auto-Pay

• Set up automatic monthly payments from your bank account
• Payments deducted on the due date, avoiding late fees
• Sign up through the online portal or customer service

Budget Billing

• Pay a fixed bill amount each month to help budget
• Annual true-up month equals out over or underpayments
• Call OEU customer support to enroll

Online Bill Pay Convenience

Paying online through OEU’s web payment portal is the most convenient way to pay your electric bill. You can access the online payment platform 24/7 from any computer or mobile device.

To pay online, you will need your 10-digit Ocala Electric account number from your printed bill. Create an online profile with your account number, name, and contact details. Then you can securely store payment methods like credit cards or checking accounts.

Key benefits of paying online include:

• Pay immediately anytime from anywhere

• Avoid late fees with instant processing

• Schedule future or recurring payments

• Store payment methods for quick checkout

• Access billing history and statements

• Eliminate stamps, checks, envelopes

• Receive emailed payment confirmations

• More secure than mailing cash/checks

Online payments give you maximum flexibility to pay your electric bill on time every month right from your smartphone or laptop.

Payment Assistance Programs

If you are having trouble paying your Ocala electric bill, customer service can explain available financial assistance options including:

• Payment arrangements – Extended due dates

• Medical alert certification – Protection from shutoffs

• Project Care – Donations for seniors/families in need

• LIHEAP – Federal bill payment assistance

Contact an OEU representative to complete required applications for bill help based on your situation. Programs are available for qualified low-income households.

Avoid Late Fees and Disconnection

To maintain uninterrupted electric service, you must pay your Ocala Utility bill in full by the due date each month. Late payments incur fees and place your account in jeopardy of disconnection.

Tips to avoid late fees and power shutoffs:

• Carefully check your bill due date and mark your calendar

• Pay online or via phone 1-2 days before the due date

• Look for email/text alerts about an upcoming due date

• Set up automatic monthly payments for on-time coverage

• Update your contact info to receive billing reminders

• Contact OEU immediately if unable to pay on time

Keeping your electric account current ensures your power stays on in Ocala. Monitor your usage, due dates, and make timely payments.

OEU Customer Service Contact

If you need assistance with your electric utility billing or payment options, Ocala Electric Utility customer support is available:

• By Phone: 352-351-6666

• In Person: Visit 201 SE 3rd St in Ocala

• Email: Printed on monthly electric bills

• Online: Contact form at www.ocalaelectric.org

The OEU customer service team can answer billing questions, take payments, set up payment plans, enroll you in financial assistance, and help you manage your electric account.

Pay on Time and Stay Powered On

Paying your Ocala electric bill through the city’s municipal utility is quick and easy through the online portal, phone system, mail, auto-pay, and in-person. Optimize for convenience by going paperless and using online payments or auto-draft from your bank account. Manage your electric account responsibly by monitoring usage, checking due dates, and paying by the due date each month.