How to Pay Your Waste Management Bill for Service in the Inland Empire

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Waste Management is the leading provider of comprehensive waste and recycling services across North America. If you live in the Inland Empire region of Southern California, Waste Management is likely your local waste hauler. Paying your Waste Management bill on time each month is important to keep your service active and avoid any late fees.

Waste Management offers various options to pay your bill conveniently online by phone by mail or in person. Read on to learn how to pay your Waste Management bill for trash and recycling service in the Inland Empire area.

Online Bill Pay

The easiest way for most customers to pay their Waste Management bill is online through WM’s website. With online payments, you can securely pay your trash and recycling bill 24/7.

To pay online

• Go to www.wm.com and click “Login”
• Login to your account with your username and password
• Select “Pay Bill”
• Enter your payment details and submit

Online payments are posted to your account immediately. You will receive an email confirmation with your payment details as well.

Pay By Phone

You can also pay your Waste Management bill over the phone using WM’s automated payment system Call 1-800-964-8988 and follow the prompts to make a payment by phone

You will need to enter your 10-digit account number and ZIP code associated with your Waste Management account. Phone payments go through immediately.

Pay By Mail

To pay your Waste Management bill by mail, detach the payment stub from your paper invoice and mail with a check or money order to:

Waste Management
PO Box 541008
Los Angeles, CA 90054-1008

Be sure to mail your payment at least 7 days before the due date to ensure it arrives on time. Allow 5-7 business days for mailed payments to process.

In-Person Payments

For cash payments, you can pay your Waste Management bill in person at an authorized payment location in your area. Walmart stores and CheckFreePay locations accept cash payments for Waste Management bills.

Visit wm.com/pay-in-person and enter your ZIP code to find nearby payment locations and their hours. Most accept cash, checks, credit/debit cards and money orders.

AutoPay and Recurring Payments

For hassle-free bill payment, enroll in Waste Management’s AutoPay program. This secure service automatically withdraws the amount due from your bank account each month.

To signup for AutoPay:

• Login to your WM account
• Click on “AutoPay”
• Enter your bank account information

Your bill will be paid automatically each month on the due date. You can cancel or change your AutoPay preference anytime.

Account Balance and Billing History

When you login to your Waste Management account online or through the mobile app, you can view important account details like:

• Current balance
• Payment history
• Billing dates
• Service details
• Request services
• Update account and payment information

Closely monitoring your account balance and bill amounts each month enables you to stay on top of payments and avoid late fees.

Late Fees and Past Due Accounts

Waste Management bills are due upon receipt each month. If your bill is not paid by the due date, you may incur a late fee around $10-20 depending on your local market.

If your account becomes 30+ days past due, you will receive a disconnection notice alerting that your trash and recycling service will be suspended if the past due balance is not paid. Make a payment immediately to avoid service interruption.

Temporary Service Holds

If you will be away from home for an extended period and want to temporarily halt service, contact Waste Management to place your account on hold. This prevents continued billing and service while you are away.

When you return, call Waste Management to restart service on your scheduled pickup day. Account holds help avoid unnecessary charges if you don’t need service for a period of time.

Vacation Pickup Hold

For shorter vacations up to 3 weeks, you can request a vacation hold online through your Waste Management account. This suspends service during the dates you will be away.

Request your vacation hold at least 3 days prior to your departure date. Your regular service will resume on your first scheduled pickup day once you return.

Seasonal Service

If you live in a vacation home or have a business with seasonal usage, consider Waste Management’s seasonal hold service. You schedule the months when you need waste pickup service, and your account is placed on hold the remaining months.

Contact Waste Management to establish seasonal service at your location to optimize costs and service levels.

Extra Pickup Requests

If you have extra waste or recycling that doesn’t fit in your carts on your normal collection day, you can request an extra on-demand pickup through Waste Management for an additional fee.

Schedule an extra pickup online or by phone at least 24 hours before your desired pickup date. The extra waste pickup will occur on your regular collection day.

Large Item Pickup

For oversized items like furniture that don’t fit in your trash cart, Waste Management offers special collection of large, bulky items for an additional fee.

To schedule a bulky item pickup, submit a request through your online WM account or call customer service. Large item pickups are made on your normal collection day.

Review Monthly Invoice

Be sure to carefully review your Waste Management bill each month and check for any errors or changes to your service. Your invoice shows your current charges, payments made, account balance, and service details.

Monitoring your monthly invoice enables you to identify any billing discrepancies promptly or make adjustments to your service if needed.

Excellent Customer Service

Along with multiple payment options, Waste Management provides stellar customer service support. Their customer experience team is available by phone and online chat Monday-Friday from 7 AM – 7 PM.

For any billing or service questions, their experts are ready to help. Contact them anytime to discuss your account, payment options, service changes, and all other waste and recycling needs.

Convenient Payment Methods

As a Waste Management customer in the Inland Empire region, you have flexible options to pay your bill in a way that suits your needs – online, phone, mail, auto-pay, or in person. Use the payment method that is easiest and most convenient for you each month. Just be sure to pay the total amount due by the due date listed to avoid late fees.