A Guide to Paying Your Edmond Electric Bill Online

Edmond Electric provides reliable electricity service to residents and businesses in the Edmond, Oklahoma area. Paying your Edmond Electric bill on time each month is important to avoid late fees and disruption. The utility offers convenient online and mobile payment options to view and pay your bill digitally in just minutes.

In this comprehensive guide we’ll walk through everything Edmond Electric customers need to know about setting up an online account and paying electric bills through the online portal or mobile app.

Benefits of Paying Online

Paying your Edmond Electric bill online provides many advantages over mailing in paper checks:

• Access your account and pay 24/7
• Receive email reminders when your bill is ready
• Store payment information for faster checkout
• Avoid late fees by paying on the due date
• View billing history and usage details
• Go paperless to reduce clutter

With online payments, you can pay immediately whenever it’s most convenient for you Never miss another payment due date again!

How to Enroll in Online Bill Pay

To get started paying online, you’ll first need to enroll in Edmond Electric’s online bill pay system called Smart Choice. Here’s how to sign up:

1. Visit www.edmondok.gov and search for “Smart Choice”

2. Click “Enroll Now” on the Smart Choice page

3. Enter your 10-digit Edmond Electric account number

4. Create your online username and password

5. Provide an email address and security prompts

6. Accept the terms and conditions

7. Submit your enrollment

Once enrolled, you can start accessing your Edmond Electric account immediately to view and pay bills digitally.

Logging In to Pay Your Bill

To sign in to your Smart Choice account and pay your Edmond Electric bill:

1. Go to www.edmondok.gov/SmartChoice

2. Enter your online bill pay username and password

3. Click “Log In”

If you forgot your password, you can reset it after verifying your account information.

The Smart Choice portal works on desktop, tablets, and smartphones for convenience anywhere. You can also download the Smart Hub app to manage your electric account and pay bills on the go.

Making One-Time Payments

Once logged into Smart Choice, paying your Edmond Electric bill is quick and easy:

1. Select “Pay Now” for the account you want to pay

2. Enter payment amount (or pay total balance due)

3. Submit payment using your stored payment method

4. Review payment summary and confirm to process

You’ll receive a confirmation email that your payment was made. The amount paid will be reflected in your account balance within 1 business day. Pay on or before your due date to avoid late fees.

Enroll in AutoPay

For ultimate convenience, Smart Choice allows you to enroll in AutoPay to have your Edmond Electric bill paid automatically each month on the due date. To enroll:

1. Click “My Profile” then select “AutoPay Program”

2. Choose your preferred payment method

3. Accept the AutoPay terms and conditions

4. Click “Confirm AutoPay” to complete enrollment

Now your bill will be paid automatically each month! AutoPay ensures you never miss a payment or deal with late fees again.

Go Paperless

While signed up for online bill pay, we highly recommend going paperless to stop mailed paper bills. Reduce clutter and avoid late fees from waiting for bills in the mail.

To go paperless with Edmond Electric:

1. In Smart Choice click “My Profile” then “Paperless Options”

2. Select “Go Paperless” to turn off mailed paper bills

You’ll get an email each month when your new bill is ready to view and pay online. Easy and environmentally friendly!

Pay by Phone with IVR

In addition to Smart Choice online payments, Edmond Electric offers a 24/7 automated phone payment system called IVR.

To pay by phone with IVR:

• Call 405-359-4541

• Select the billing account you want to pay

• Enter payment info using your phone keypad

• Confirm payment details and submit

IVR provides a fast, simple way to pay your Edmond Electric bill by phone anytime.

Avoid Late Fees and Disconnection

It’s essential to pay your Edmond Electric bill in full and by the monthly due date. Failure to pay on time can result in:

• Late payment fee of 5%
• Disconnection notice after 1 missed payment
• Electric service shut off after 2 missed payments
• Reconnection fee of $25

Avoid penalties and service interruption by using Smart Choice online bill pay and AutoPay. Stay on top of your account balance and due dates with paperless billing and email alerts too.

Payment Assistance Programs

If you’re ever unable to pay your Edmond Electric bill in full, communicate with customer service right away at 405-359-4541. They can explain bill pay assistance options available such as:

• Payment arrangements/extensions

• Average monthly billing

• LIHEAP and other financial assistance programs