How to Pay Your Trenton Water Bill Online, by Phone, or In Person

Having access to clean running water in your home or business is something most of us take for granted. But keeping your water flowing relies on paying your Trenton water bill on time each month to the city’s Department of Water and Sewer. Trenton provides multiple payment options to make it as convenient as possible for residents and businesses to pay bills. In this comprehensive guide, I’ll outline how to pay your Trenton water bill online by phone by mail, or in person.

Paying Online

The easiest and most efficient way for most customers to pay their Trenton water bill is through the city’s online payment portal. Here’s an overview of how it works:

  • Set up an account: First-time users need to register for an account by providing their water account number, mailing address, and email address.

  • View account details After registering you can log in anytime to view your balance water usage history, and due date.

  • Pay instantly: Securely pay your water bill by debit card, credit card or electronic check when logged into your account. Online payments process instantly.

  • Schedule recurring payments: Set up automatic monthly payments to avoid having to manually pay each month. Give your budget consistency.

  • Go paperless: Opt in to receive water bills electronically to save paper and have due date reminders emailed to you.

Paying online is by far the easiest and most convenient option for Trenton water customers I highly recommend every household and business register for an online account,

Paying by Phone

If you don’t have internet access or prefer to pay bills over the phone, you have a couple options:

  • 24/7 automated system – Call (609) 989-3149 anytime day or night to pay through the automated phone system using your credit or debit card.

  • Customer service – From 8:30am to 4pm Monday through Friday, you can speak with a customer service representative who will take your payment over the phone by credit card.

  • Western Union – Visit any Western Union location to pay your Trenton water bill in-person for a small convenience fee. Payments show up in 1-2 business days.

Paying by phone is convenient, but processing can take 1 day compared to instant online payments.

Paying by Mail

To pay your Trenton water bill by check or money order through the mail:

  • Make checks payable to “City of Trenton” and be sure to include your stub from the water bill.

  • Mail payments to: City of Trenton Water Utility, 319 East State Street, Trenton, NJ 08608

  • Allow 5-7 business days for mailed payments to avoid late fees. Payments must be received by due date, not just postmarked.

  • You can also use the drive-through drop box behind City Hall at 319 East State Street to drop off check/money order payments.

Mailing payments can work fine as long as you put them in the mail well in advance of due dates.

Paying In Person

To pay your water bill in-person with cash, credit card, check or money order, you have a couple options:

  • Visit the Utility Cashier Office at City Hall, 319 East State Street, Monday through Friday from 8:30am to 4pm.

  • Use the drive-through drop box behind City Hall after hours to drop off payments.

  • Go to any Western Union location which can take payments for a convenience fee.

Paying in-person is simple for those who like the face-to-face interaction or need same day payment processing.

Avoid Late Fees and Shutoffs

To avoid late fees and potential water shutoffs, be sure to pay your Trenton water bill in full by the due date printed on your monthly statement. Here are some tips:

  • Mark due dates on your calendar and set payment reminders on your phone.

  • Enroll in paperless billing to receive due date emails.

  • Set up automatic monthly payments as a foolproof option.

  • If traveling when due, pay early or schedule auto-pay.

  • Pay quickly after receiving your bill to not forget.

  • If you’ll be late, call the billing office beforehand to ask about extensions or payment plans.

  • If service is disconnected for non-payment, your full balance and a reconnection fee must be paid. Avoid this!

Pay Trenton Water Bill

Online Search for Assessing, Tax & Utility Billing

View public records, such as:

  • Assessor information such as:
    • Principal Residence Exemption
    • A Property’s Assessed/Taxable Value
  • Delinquent Personal Property Tax Information
  • Miscellaneous Receivable
  • Special Assessment
  • Treasurer’s Property Taxes
  • Utility Bills

No username or password is required and this service is free of charge.

What Happens if You Don’t Pay Your Water Bill? (Don’t Panic!)

How do I pay my Trenton water bill online?

How Do I. . . The City of Trenton utilizes a third party payment site for all online payments concerning taxes and utilities. Before entering the BS&A website please read and accept the following disclaimer statement that you must read and agree to before making your water bill payment. Your acceptance will launch the BS&A site for payment.

Does Trenton bill for water & sewer?

This amount appears as part of the regular quarterly water bill. The City of Trenton does not bill for water and sewer for properties located in the suburban townships. These municipalities bill separately for sewer usage. In the City of Trenton all water and sewer charges are assessed against the property, rather than the individual customer.

How do I Manage my Trenton Water Works account online?

Our customers have been asking for additional flexibility in managing their accounts, prompting TWW to prepare this online system. Visit the Trenton Water Works website at and click on the “Pay Your Bill” link. You can establish an ongoing account by using your e-mail address and create

Can you pay Trenton property taxes online?

The City of Trenton has enabled its residents and businesses to pay city property taxes and water/sewer bills online.

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