How to Pay Your CenterPoint Energy Bill Online in Arkansas

CenterPoint Energy provides natural gas service to over 145,000 customers across Arkansas. Paying your gas bill on time each month is important to avoid late fees and potential service disruptions. CenterPoint offers several quick, easy ways for Arkansas customers to pay their bill online, by phone, by mail or in person.

In this comprehensive guide we’ll explain all the online and offline payment options available to CenterPoint Energy customers in Arkansas. We’ll also provide tips on how to set up automatic payments avoid late fees, view past bills, and manage your account online.

Creating an Online Account

The first step to easily paying your CenterPoint Energy bill is to create an online account on their website. Here’s how to do it:

• Go to CenterPointEnergy.com and click “Register” in the top right corner.

• Select your location as Arkansas and enter your CenterPoint account number or phone number.

• Provide your name, email address, and create a password.

• Accept the terms and conditions.

Once your online account is set up, you can view bills, make payments, update settings, and sign up for alerts. Creating an account is quick, free and the best way to stay on top of your CenterPoint Energy account.

Payment Options Overview

CenterPoint Energy offers the following ways for customers in Arkansas to pay their natural gas bill:

• Online – Pay through your online account or CenterPoint’s mobile app.

• Phone – Call 1-800-992-7552 to pay with a CenterPoint agent.

• Mail – Send a check or money order to the payment address.

• In person – Pay with cash, check or money order at an authorized payment center.

Below we’ll outline the steps to use each payment method.

Paying Your Bill Online

The fastest and most convenient way to pay your CenterPoint Energy bill is online through your account dashboard. To do so:

• Login to your CenterPoint online account.

• From the top menu, select “Billing & Payments” then “Make Payment.”

• Choose whether to pay by credit/debit card, checking account or savings account.

• Enter your payment info and submit the payment.

Online payments are processed instantly, so you don’t have to worry about delays. You’ll avoid late fees as long as you pay by the due date.

Other Online Account Features

In addition to making payments, your CenterPoint online account allows you to:

• View current and past bills going back 24 months

• Sign up for paperless billing and automatic payments

• Manage payment methods

• Update personal info and communication preferences

So your online account is a one-stop shop for managing your CenterPoint Energy billing and payments.

Paying by Phone

To pay your CenterPoint Energy bill by phone, you can call 1-800-992-7552. CenterPoint customer service agents are available 24/7 to take payments over the phone.

When you call, just provide your CenterPoint Energy account number and the agent can process a payment by credit card, debit card or checking account. Make sure to pay by the due date provided on your latest bill.

Paying by Mail

You can still mail a payment to CenterPoint Energy, but online or phone payments are recommended since they process immediately. If paying by mail, send a check or money order to:

CenterPoint Energy
PO Box 1700
Houston, TX 77251

Include your 16-digit account number on the check. Allow 7-10 business days for mailed payments to process.

Paying In Person

For cash payments, you can visit an authorized payment center in person. CenterPoint has over 150 payment locations across Arkansas, including at Walmart stores. Other payment centers allow you to pay by check or credit/debit card.

To find payment locations near you:

• Go to CenterPointEnergy.com/PaymentLocations

• Enter your zip code

• Select a location and write down hours and payment types accepted.

In-person payments are posted to your account the next business day as long as they are made before 5pm.

Setting Up Auto Pay

For maximum convenience, we recommend setting up automatic monthly payments through CenterPoint’s AutoPay program. To enroll in AutoPay:

1. Login to your online account

2. Under “Billing & Payments”, select “AutoPay Program”

3. Choose whether to link your checking/savings account or credit/debit card

4. Pick which date each month you want payments drafted

Once setup, your bill will be paid automatically on the date you selected so you never have to worry about missing payments. You can cancel or change your AutoPay settings anytime.

Avoid Late Fees

CenterPoint Energy charges late payment fees if your bill is not paid by the due date. Late fees are 5% of your total unpaid balance, up to $7.50 maximum.

Setting up AutoPay is the easiest way to avoid late fees. Online and phone payments also process immediately when you submit them. Just be sure to pay your bill early enough before the due date in case of processing delays.

CenterPoint may also charge a $25 reconnect fee and shut off service if bills are 30+ days past due. Paying online or early prevents headaches from late fees and disruptions.

Getting Payment Extensions

If you need a little extra time to pay your CenterPoint Energy bill, you can request a payment extension by phone or online. This pushes your due date back several days without late fees. To get an extension:

• Online – Go to “Billing & Payments” then select “Request an Extension”

• Phone – Call 1-800-992-7552 and speak with a agent

You can request extensions as long as your account is in good standing. This gives you some extra time to pay without seeing late charges.

Managing Your CenterPoint Account

Through your online account dashboard, you can update your billing preferences, communication settings, and account details. Under the “My Profile” section you can:

• Go paperless and opt-out of mailed bills

• Update your contact info, password, and security questions

• Set up billing and payment alerts

Keeping your account settings up to date ensures easy access and communication with CenterPoint Energy for all your billing needs.

Getting Payment Assistance

If you are ever unable to pay your CenterPoint bill, they partner with several local agencies to offer payment assistance programs and extensions to qualified customers.

Some of the payment assistance options in Arkansas include:

• Share the Warmth – Provides bill payment and energy efficiency assistance

• Project Care – Helps pay home heating bills

Contact CenterPoint Energy to see if you qualify for any payment assistance programs to help cover your natural gas bills. They want to work with customers to avoid disruptions.

Pay Your CenterPoint Bill Online with Ease

Paying online ensures your payment gets processed immediately, avoiding any late penalties. Use the quick, convenient online payment options from CenterPoint Energy to keep your natural gas service running smoothly in your Arkansas home or business.