Paying your water bill is an essential responsibility for all residents and businesses in Edinburg TX. The city offers multiple convenient ways to pay your water bill so you can choose the method that works best for you. This comprehensive guide will explain the different payment options, online account management fees, and other key details for paying your Edinburg water bill.
Online Payment Portal
The easiest way for most customers to pay their water bill is through the City of Edinburg online payment portal This allows you to securely pay your water bill online 24/7, Here are the key features
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Quick Pay – Enter your account number to make a one-time payment without registration.
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Account Management – Create an account to view balance, payment history, recurring payments and auto-draft enrollment.
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Credit/Debit Card – Visa, Mastercard, Discover and debit cards accepted.
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eCheck – Use your checking or savings account to pay online.
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Mobile App – Download the MyCivic app for Apple or Android devices.
Payment by Phone
Call 1-866-288-2031 to pay your Edinburg water bill over the phone using a credit card, debit card or electronic check. This automated system is available 24 hours a day, 7 days a week.
In-Person Payments
You can pay your water bill in-person at:
City of Edinburg
Utilities Department
415 W University Drive
Edinburg, TX 78539
Cash, check, money order, and credit/debit cards are accepted.
Payment by Mail
Mail your water bill payment to:
City of Edinburg
PO Box 1079
Edinburg, TX 78540
Include your payment stub and check or money order. Allow sufficient time for mail delivery to avoid late fees.
Automatic Bank Draft
Sign up for auto-draft through your online account to have your water bill paid automatically each month from your bank account. This ensures on-time payment.
Fees and Charges
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A 3% processing fee applies to credit/debit card payments.
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A $1.60 municipal online payment fee is added to online/phone payments.
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Late payments incur a 10% penalty fee if not received by the due date.
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Disconnect and reconnect fees apply for non-payment shutoffs.
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Deposits vary based on meter size and connection type.
Account Management Tips
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Update your contact information if you move or change phone numbers.
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Monitor your usage by regularly checking your account online.
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Set up email bill reminders through your online account.
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Consider enrolling in paperless e-bills to save time and clutter.
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Alert the city immediately if you see unusual spikes in consumption.
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Report water leaks on your property as soon as possible.
Paying your water bill on time is a responsibility all residents and businesses share. The City of Edinburg aims to make it as quick and easy as possible. With multiple payment options, account management tools, and great customer service, paying your Edinburg water bill can fit seamlessly into your busy schedule.
Pay Your Bill Online
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IMPORTANT INFORMATION REGARDING TELEPHONE PAYMENTS
In order to ensure that our Customer Service Representatives are able to provide you with the most efficient service and minimal wait times, please check the documents below: EnglishEspañol
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Community Outreach
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Safe, Clean &
Dependable Water
for residents of northeast Hidalgo, Willacy and northwest Cameron counties Apply for Service
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Conserve Water Year-Round
Voluntary Conservation Encouraged: Today and every day, use water wisely so there will be enough to go around for your family and neighbors for years to come. • Check plumbing fixtures • Fix leaks • Report water being wasted Promoviendo la Conservación del Agua: Use el agua sabiamente hoy y cada dia para que haya suficiente para su familia y vecinos en el futuro. • Revise las instalaciones de plomería • Repare las fugas • Reporte la pérdida del agua For more great ideas on how YOU can help with the water conservation in our area, check out this checklist from the Texas Water Development Board: https://www.rra.texas.gov/WaterConservingTips.pdf
Please conserve water. Being water smart today will ensure that future generations will have the water they need.
Check this site for notices about repairs and outages.
To provide the highest quality of water and wastewater service with adequate flow & pressure for the lowest possible price.
Applications are accepted Monday through Friday 8 am – 4:30pm. Please fill out and sign the forms in advance.
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SAVE time and gasoline by paying your bill online, or at any PayCheckFree/FISERVE pay station.
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FAQ
How much is the water bill in Edinburg, TX?
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The following monthly water rates (inside City limits) shall be charged for water sold by the City:
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Individually metered single-family residential properties
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$99.23
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6″ Meter
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$198.47
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8″ Meter
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$2.76
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For each additional 1,000 gallons
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How can I pay my utility bills online in Edinburg?
The City of Edinburg is committed to making life easier for our community. We first gave residents the ability to enjoy paying their bills online or by telephone on June 24, 2011. Today, customers have access to paying their utility bills online and now have access to an app for both IOS and Android users!
What happens if I don’t pay my sewer bill in Edinburg?
All required fees must be paid to the City prior to the property connecting to the City’s sewer system. The City of Edinburg charges a 5% penalty on all accounts that are not paid by the due date. After two months of non-payment, the accounts are disconnected and there is a late fee of $25.00 and reconnection fee of $25.00.
How much does a water connection cost in Edinburg?
Unauthorized connections are charged with a $250.00 fee. All payments, with the exclusion of cash and physical checks, will be subject to convenience and transaction fees. The City of Edinburg Water Plant is open 24 Hours/day and 365 days of the year. On Weekends, holidays, and or “after hours” the Emergency line is (956) 388-8220.
Do I have to pay sewer tap fees in Edinburg?
All sewer tap fees in addition to any permit fees will be charged by the Building Safety Department. All required fees must be paid to the City prior to the property connecting to the City’s sewer system. The City of Edinburg charges a 5% penalty on all accounts that are not paid by the due date.