Paying your water bill in Mooresville, North Carolina just got a whole lot easier thanks to the town’s new online payment system As a Mooresville resident, I used to dread getting that water bill in the mail each month. I’d have to write a check, find a stamp, and physically mail it back Now I can pay my bill in just a few clicks from the comfort of my home.
The Town of Mooresville is making great strides to improve citizen services and make daily tasks more convenient The new online utility bill pay system is a prime example. Below I’ll walk through the simple steps to pay your Mooresville water bill online, as well as highlight other payment options.
How to Pay Your Water Bill Online
Paying online is by far the easiest way to pay your Mooresville water bill. Here’s how it works:
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Go to the Town of Mooresville website and find the link for online bill pay under the “Pay My Bill” section.
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The online payment system will prompt you to enter your account number and customer number, which can be found on your latest utility bill.
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Select whether you want to make a one-time payment or set up recurring payments to be drafted automatically each month.
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Enter your payment information. The system accepts Visa, MasterCard, Discover, American Express, and electronic checks.
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Verify that all information entered is correct. You’ll receive a confirmation email after the transaction is completed.
It only takes about 5 minutes to complete the process online. The best part is there are no fees to pay your bill through the town’s website.
Other Ways to Pay Your Mooresville Water Bill
If you prefer not to pay online, Mooresville offers several other convenient billing options:
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By phone: Call toll-free 1-888-598-4076. You can pay with a credit/debit card or checking account over the phone.
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Bank bill pay: Set up automatic bill pay through your bank at no charge. Payments will be mailed directly to the Town of Mooresville on your behalf.
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Mail: Send a check or money order payable to Town of Mooresville: PO Box 602113, Charlotte, NC 28260-2113.
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In person: Visit the Utility Billing Office at 413 N Main St. during business hours (Monday-Friday, 8:30am-5pm).
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Payment kiosk: Pay by cash, check or card 24/7 at the self-service kiosk outside Town Hall.
Forget about stamps and envelopes. Pay your Mooresville water bill online and make your life a little bit easier. The town’s new system is user-friendly and eliminates hassle. I’m thankful for technology that simplifies tasks and saves citizens time. What bill will you pay online next?
When are Mooresville Water Bills Due?
Mooresville water bills are sent out monthly and follow a standard due date schedule:
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Bills are payable upon receipt
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Payment is due within 20 days of the bill date
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Accounts unpaid by the 25th of the month incur a 5% late penalty
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Service may be disconnected if the bill remains unpaid by the 10th of the following month
I recommend paying your water bill as soon as you receive it to avoid any late fees. The town does offer payment plan options if you contact them to make arrangements.
Customers who pay on time for one full year are eligible to have their deposit applied to their account. The deposit will not be refunded in cash, only deducted from the outstanding balance.
How Much is the Average Water Bill in Mooresville?
Water rates in Mooresville are based on actual metered water consumption. The minimum monthly charge covers up to 3,000 gallons. Rates increase incrementally beyond that up to a third tier rate per 1,000 gallons for usage over 15,000 gallons.
Here are the latest Mooresville residential water rates as of July 2023:
- Minimum bill (up to 3,000 gallons): $20.45
- Next 6,000 gallons: $4.95 per 1,000 gallons
- Next 6,000 gallons: $6.10 per 1,000 gallons
- Over 15,000 gallons: $9.35 per 1,000 gallons
Sewer charges are billed at a flat rate of $39.05 for single family residences, plus $1.00 per 1,000 gallons of metered water consumption.
Based on these rates, the average monthly water and sewer bill for a Mooresville household is about $85. High consumption users and larger properties may pay over $100 per month.
Check your latest bill to see your current usage and compare it to prior months. Monitoring your consumption patterns can help detect leaks and identify areas to cut back. Installing water saving fixtures can lead to real savings on your water and sewer charges in Mooresville.
Does Mooresville Offer Any Billing Discounts?
Mooresville provides billing adjustments in certain situations:
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Leak adjustments: If you experience a qualifying leak on your side of the meter, you may apply for a leak adjustment per the Utility Adjustment Policy.
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Senior discount: Mooresville residents age 65+ are eligible for a $7 monthly discount on water and sewer service. You must submit an application along with proof of age to receive the reduction.
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Disability discount: Permanently disabled residents may receive a monthly $7 credit by submitting documentation of disability status.
Contact the Mooresville Utility Billing department for full details and requirements on these potential discounts if you believe you may qualify. Submitting the proper paperwork is essential to receive any billing adjustments.
Can You Pay Multiple Mooresville Utility Bills Together?
The Town of Mooresville bills each property separately. If you own multiple properties within the town limits, you will receive – and must pay – individual bills for each address.
There is not an option to combine or make one payment for multiple Mooresville utility accounts. The bills cannot be consolidated. Each bill contains service and meter information specific to that particular property.
For landlords or businesses with several accounts, this can mean writing multiple checks or making individual online payments. Signing up for automated monthly bank drafts through your bank may help simplify making multiple payments at once.
Overall, Mooresville offers flexible payment options to make it easy to pay your utility bill. Pay online, by phone, by mail, in person – whatever works best for your needs! Just be sure to pay each individual bill by the due date to avoid late fees.
Step 3: View Account Information
When you select the History button a new window will open with the information on the account. On the left menu you can select to view:
- Billing History
- Electric Details (usage and meter readings)
- Water History (usage and meter readings)
- Balance History
- Export to Excel
Step 2: Add Accounts
Once you register and log in, youll be prompted to add a utility, cable or tax account. (Usage history is not available for Cable accounts.)
- Select the type of account you want to add: Utilities, Cable or Tax.
- Enter the appropriate account information.
- Hit the Add button.
- If the information is correct, the account will be added and you can then either Pay on the account, Remove the account or view the account History.
Tips:
- When adding a utility account, use the Current Charges amount.
- When adding a tax account, use the Total Amount Due before any prepayment discount or late penalty.
Mooresville neighbors protest high water bills
FAQ
What is the average water bill in Mooresville NC?
Who supplies water in Mooresville?
What is the average monthly water bill in North Carolina?
Where does Mooresville, NC get its water?
How do I pay for water/sewer in Mooresville NC?
Water/Sewer payments are accepted in the town’s business office, online through the Town of Mooresville’s website, over the phone at 1-888-598-4076, echecks and debit/credit cards, through personal online banking. In person: Our office is located at 413 N. Main Street Mooresville, NC 28115. Office hours: 8:30 a.m. – 5:00 p.m. weekdays.
How do I pay my bill in Mooresville NC?
By Phone: Call 1-888-598-4076 to pay your bill with a credit card, debit card or checking account. Electronic Banking: Most banks offer bill pay service, at no charge, to their customers. This is a safe and convenient way to pay your bill. Mail: Mail payments to Town of Mooresville, PO Box 602113, Charlotte, NC 28260-2113.
When is water service reconnected in Mooresville NC?
Service is reconnected the same business day if payment is made before 4 p.m. The Town of Mooresville will not be responsible for damages that may occur as a result of reconnection. Note that reconnecting, or otherwise tampering with water service meters, is considered a Class 1 misdemeanor under North Carolina General Statute 14-151.
Does Mooresville have a curbside recycling program?
The Town of Mooresville offers a curbside recycling program to residents living in single-family homes, townhomes, and duplexes. For more information, call 704-663-7282. Sign up for a Library Card Getting an All Access Library Card for Mooresville Public Library is easy and can be completed during your first visit to the library.