Paying your monthly electricity bill is an essential task but it can sometimes feel like a chore. However, Lee County Electric Cooperative (LCEC) offers several convenient payment options to choose from including paying your bill by phone. This can be a quick and straightforward way to take care of your bill payment each month. In this article, we’ll provide an overview of using the LCEC phone number for bill pay and outline the steps to pay your bill over the phone.
LCEC is an electric cooperative providing service to Southwest Florida residents in Lee, Collier, Charlotte and Hendry counties. As a cooperative LCEC is owned by its customers and focuses on providing reliable electricity at a reasonable cost. The company serves over 230,000 customers, making it the fifth largest cooperative in the United States.
Part of providing great service means offering convenient payment options. In addition to the LCEC phone number customers can pay their bills online by mail, at authorized payment locations, and through auto-pay programs. But for many customers, picking up the phone and calling LCEC is the easiest way to take care of their bill.
Benefits of Paying Your LCEC Bill by Phone
There are a few advantages to using the LCEC phone number to pay your electric bill:
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It’s fast – Paying over the phone is quick and takes just a few minutes. You don’t have to login or navigate through a website. Just call the number, provide your account information, make a payment, and you’re done.
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Multiple payment methods available – When you pay by phone, you can use a credit/debit card, checking account, or savings account. This provides options based on how you prefer to pay.
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Avoid late fees – Calling to pay your bill helps avoid forgetting to pay and incurring late fees. As long as you pay by phone before the due date, your payment will process on time.
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Talk to a real person – If you have any questions about your bill, the phone agents can look up your account and provide assistance. Sometimes it’s just easier to talk to a real person.
So in many cases, the LCEC phone number provides the easiest and most convenient way to pay your electric bill. But what exactly is the phone number, and what steps do you need to take to pay by phone?
What is the LCEC Phone Number for Bill Pay?
If you want to pay your LCEC electricity bill over the phone, there are two numbers you can use:
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239-656-2300 – This is the main LCEC customer service line and the best number to call to discuss your account or get information about your bill before paying.
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800-599-2356 – This is the dedicated LCEC payment line. You can call this number to quickly pay your bill without having to talk to a customer service agent.
So the 239 number allows you to talk through your bill before paying, while the 800 number is for quickly processing a payment on your account. Either number will work to pay your LCEC bill by phone.
Step-by-Step Guide to Paying Your LCEC Bill by Phone
Paying your electric bill by phone only takes a few quick steps:
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Call 239-656-2300 or 800-599-2356 – Choose the number based on if you want customer service assistance or just want to make a payment.
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Provide your LCEC account number – This is located on your monthly bill. Provide the automated system or customer service agent your account number.
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Confirm the amount owed – Verify the total amount due on your account before making a payment.
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Select a payment method – Choose to pay with a credit/debit card, checking account, or savings account.
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Provide payment details – For credit/debit card payments, you’ll provide your card number, expiration date, and security code. For bank payments, provide your account number and routing number.
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Confirm payment details – Verify the payment amount and method before completing the transaction.
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Receive a confirmation number – Write down the confirmation number for your records. This helps confirm your payment went through as scheduled.
And that’s it! In just a few minutes you can call the LCEC phone number, provide your details, and pay your electric bill. It’s one of the fastest and easiest ways to make sure your payment gets processed on time each month.
Payment Methods When Paying LCEC Bills by Phone
When paying your LCEC bill by phone, you have three payment method options:
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Credit/debit card – All major credit and debit cards are accepted, including Visa, Mastercard, American Express, and Discover.
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Checking account – Provide your checking account number and routing number.
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Savings account – Provide your savings account number and routing number.
Using your checking or savings account to pay by phone is completely free. However, if paying by credit/debit card, there is a third-party service fee of $4 that will be included with your payment amount.
Overall, having the choice between card, checking, and savings provides flexibility based on how you prefer to pay bills.
Tips for Paying Your LCEC Bill by Phone
Follow these tips for the best experience when paying your LCEC electric bill by phone:
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Have your account number ready – This will speed up the process.
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Call from the phone number on your LCEC account – This helps verify your identity.
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Call at least 2-3 days before your due date – Don’t wait until the last minute!
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Avoid calling on the due date itself – More people calling can lead to longer hold times.
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Schedule a payment if calling after 4pm – Payments after 4pm will process the next day.
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Write down your confirmation number – Keep this number to confirm your payment went through.
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Set a monthly reminder to call – This prevents you from forgetting your due date.
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Provide accurate contact information – So LCEC can reach you if any issue comes up.
Following these tips will make your payment experience faster and easier each month when using the LCEC phone number to pay your bill.
Your LCEC Account Online
In addition to paying by phone, LCEC offers an online account management system called SmartHub. With SmartHub, you can:
- View your electric usage and billing history
- Make payments online
- Set up auto-pay and paperless billing
- Report outages
- Manage your contact information
- And more!
So while the phone number provides a quick way to pay each month, SmartHub gives you 24/7 access and control over your LCEC account. Enroll in SmartHub using your account number to access these online features.
Don’t Get Hit with Late Fees – Call and Pay Today!
Now you have all the key information about using the LCEC phone number to quickly pay your monthly electric bill. Paying by phone takes just minutes, so it’s easy to fit into your busy schedule. You can call at a time that’s convenient for you, provide payment details, get confirmation your payment is scheduled, and then not have to worry about late fees on your account.
So remember, the LCEC payment numbers are:
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239-656-2300 – To discuss your account and billing details with a customer service agent before paying your bill.
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800-599-2356 – To make a quick payment on your account without having to speak with an agent.
Both numbers are handy to have programmed into your phone to call each month. Paying your LCEC electric bill doesn’t have to be a hassle. Simply call one of the LCEC phone numbers, provide your details, make a payment, and you’re all set! It’s one of the quickest and easiest ways to avoid late electric bills.
Already an LCEC customer?
To move service, click here. To disconnect service, click here. To apply for Life Support Service Program, click here. To report an outage, click here. To report energy theft, click here. To request tree trimming, click here. For new construction, click here. To check the status of an existing construction work order, please call our office.
Or call 239-656-2300 or 800-599-2356, Monday through Friday, 8:00 a.m. – 5:00 p.m.
Moving to our service area?
Welcome! LCEC currently serves more than 200,000 customers in Lee County and parts of Collier, Hendry, Charlotte, and Broward counties. To start service, click here or call 239-656-2300 or 800-599-2356, Monday through Friday, 8:00 a.m. – 5:00 p.m.
Energy bills on the rise for LCEC customers
How do I pay my LCEC Bill?
Sign up for Auto Pay by filling out the LCEC Auto Pay Authorization form and submitting to LCEC, or register through Account Access on www.lcec.net. Pay your bill over the phone by calling 239-656-2300 or 800-599-2356. Checking/savings account payments are FREE, or pay with a credit card for a third-party service fee of $4.
What happens if I don’t pay my LCEC Bill?
Bills are due and payable by the due date shown on the bill. Bills not paid by the due date are subject to a late fee, an additional deposit, and could lead to disconnection of service. Bills are payable in US funds. Customers can choose the LCEC payment options that are best for them.
How does LCEC auto pay work?
This convenient, time-saving option automatically deducts your payment from your bank account the business day before the due date of the bill. Sign up for Auto Pay by filling out the LCEC Auto Pay Authorization form and submitting to LCEC, or register through Account Access on www.lcec.net.
Does LCEC charge a service charge?
If the account balance is paid with a check, bank draft, electronic funds transfer, or in any other form that is returned to LCEC LCEC may apply a service charge to the balance due. The amountwillnot exceed parameters set forth in Florida statutes. LCEC will provide notice the item was returned and advise requirements to avoid disconnection