How to Pay Your NIPSCO Bill Online – A Step-by-Step Guide

Paying your utility bills promptly each month is an important part of financial responsibility, Indiana-based NIPSCO makes it easy for customers to pay their natural gas and electric bills online through their website and mobile app Read on for a complete guide to paying your NIPSCO bill online

Overview of NIPSCO Online Bill Pay

NIPSCO offers several options for customers to pay their gas and electric bills digitally:

• MyAccount Website – Customers can log into the MyAccount portal at myaccount.nipsco.com to view bills, make payments, set up autopay, and manage account details.

• Mobile App – The NIPSCO mobile app allows you to check your balance, pay bills, and more on your smartphone or tablet

• Phone Payment – Call the NIPSCO payment line at 1-800-472-5578 and use the automated system or speak to a representative to pay over the phone.

• Online Banking – Many banks allow you to add NIPSCO as a payee and make one-time or recurring payments directly from your bank account.

Paying online provides convenience, saving you time and trips to the payment office. Keep reading for step-by-step instructions on using NIPSCO’s online and mobile tools to pay your bill.

How to Pay Your NIPSCO Bill Online

Follow these simple steps to pay your NIPSCO gas and electric bill through the MyAccount online portal:

1. Go to the MyAccount website at myaccount.nipsco.com

2. Click “Log In” in the top right corner.

3. Enter your username and password. If it’s your first time, click “Register” to create an account.

4. On the home dashboard, you will see your current account balance. Click “Pay Bill”.

5. Enter the payment amount. You can choose to pay the full balance, minimum due, or a custom partial payment.

6. Select whether you want to make a one-time payment or set up recurring automatic payments.

7. Choose a payment method. Options include credit/debit card, checking account, or NIPSCO card.

8. Enter your payment method details and billing information. Make sure all fields are filled out accurately to avoid payment issues.

9. Carefully review the payment details, terms and conditions, and click “Submit Payment” to complete.

10. You will see a payment confirmation with a reference number. Your account balance will update instantly.

11. A payment receipt will also be emailed to you. Save this for your records.

And that’s it! By following these steps you can securely pay your NIPSCO gas and electric bill online in just minutes through the MyAccount portal.

How to Pay Your NIPSCO Bill on the Mobile App

In addition to the website, NIPSCO offers an iOS and Android app so you can take care of your bill anytime, anywhere:

1. Download the free NIPSCO app from the App Store or Google Play Store.

2. Open the app and log in using your MyAccount username and password.

3. Tap the menu ≡ icon and select “Billing & Payments”

4. Choose your account and tap “Pay”

5. Enter the payment amount and select a payment method.

6. Confirm your billing details and complete the payment.

7. You will receive instant payment confirmation and an email receipt.

The NIPSCO mobile app makes managing your account easy even when you’re on the go.

Benefits of Paying Your NIPSCO Bill Online

Paying your NIPSCO utility bill through the online MyAccount portal or mobile app offers many benefits:

• Convenience – Pay any time of day, anywhere you have an internet connection. No need to wait for offices to open.

• Payment tracking – Easily view payment history and confirm when payments have processed to avoid late fees.

• Account management – Update personal info, manage paperless billing, and more from your online account.

• Flexible payment options – Choose to pay full balance, minimum, or partial amount on your schedule.

• Time savings – Avoid driving to an office, waiting in line, and filling out paperwork.

• Secure payments – Your info is encrypted and payments process through secure channels. Much safer than mailing checks.

• Automatic payments – Set up recurring payments from your bank account or credit card so you never miss a bill.

• Email notifications – Get payment confirmations and billing reminders directly to your inbox.

• Budgeting – The online portal and app make monitoring usage and balances easy.

Paying online through NIPSCO provides major perks for managing your utility account!

Tips for Paying Your NIPSCO Bill Online

Follow these tips for a smooth experience paying your gas and electric bills digitally with NIPSCO:

• Have your account number handy when registering and logging into your account.

• Carefully enter all personal and payment information completely and accurately.

• Double check that the payment amount and date look correct before submitting.

• Save your username and password in a secure place in case you forget credentials.

• Enable text or email alerts to receive reminders about upcoming bills and past due notices.

• Update any expired debit/credit card information before your next scheduled payment.

• Review statements regularly to monitor average monthly usage and any billing discrepancies.

• Report any unauthorized charges or account activity immediately to NIPSCO.

• Use unique usernames and strong passwords for your online account security.

• Contact NIPSCO customer support if you have any payment issues or trouble with the online portal or mobile app.

Contacting NIPSCO Customer Service

If you have any trouble with online payments, account management, or general billing questions, NIPSCO’s customer service team is available to help:

• By phone: 1-800-4NIPSCO (1-800-464-7726)

• Hours: 7am-7pm Monday-Friday

• On Twitter: @NIPSCO

• Email: [email protected]

The NIPSCO website also has FAQs, live chat, and other support resources to address any account issues.

Frequently Asked Questions About Paying NIPSCO Bills Online

Is there a fee for paying my NIPSCO bill online?

No, NIPSCO does not charge any fees for payments made through their online portal, mobile app, phone line, or bank bill pay service.

When will my online NIPSCO payment be applied to my account?

Online and mobile payments are typically applied to your account within 1 business day.

Can I set up automatic bill payments?

Yes! You can set up recurring automatic payments from your bank account through the MyAccount website. These recurring payments can be applied monthly or on your preferred custom date.

What payment methods can I use?

Accepted payment methods include debit card, credit card, checking account, and NIPSCO gift card/stored value card.

What if I forgot my username and password for MyAccount?

You can use the “Forgot Username” and “Forgot Password” options when logging in to reset your credentials. You will need to provide account details for verification.

Is the NIPSCO mobile app and online portal safe to use?

Yes, NIPSCO utilizes encryption, firewalls, and other security measures to protect your data and financial information as you manage your account online.

Conveniently Manage Your NIPSCO Account Online

Paying bills online has become a simple and streamlined process. With tools like the MyAccount portal and NIPSCO mobile app, you can securely pay your gas and electric bill in minutes anytime, anywhere. By setting up automatic payments and account notifications, you can conveniently stay on top of your utility usage and payments. So skip the trip to the payment office and take advantage of the many benefits of paying your NIPSCO bill online!