Paying your monthly TDS bill is an important part of being a responsible TDS customer in Hobbs, NM. As your local connectivity provider, TDS offers various convenient ways to pay your bill so you never miss a payment. In this article, we’ll provide a complete overview of the payment options TDS offers Hobbs customers like you, as well as tips for avoiding late fees, setting up autopay, and more.
Overview of Payment Options
TDS offers Hobbs customers four main ways to pay your monthly bill:
- Online through TDS online account management
- By phone
- By mail
- In person
Below we’ll explore each of these payment methods in more detail and outline the pros and cons of each option.
Pay Online
The easiest and most convenient way to pay your TDS bill is online through your TDS online account portal To pay online
- Login to your account at tdstelecom.com/MyAccount
- Under “Billing”, select “Make a Payment”
- Choose a payment amount and submit your payment
Online bill pay is fast secure and available 24/7. When you pay online, you can use a credit card, debit card, or electronic bank transfer. TDS does not charge a fee for online payments.
The main benefit of paying online is convenience – you can pay in your pajamas at midnight if you want! Online payments also process immediately, so you don’t have to worry about your payment getting lost in the mail.
Pay by Phone
If you prefer to speak to a live person, you can also pay your TDS bill over the phone. To pay by phone:
- Call 1-855-696-8368
- When prompted, select the “Pay by Phone” option
- A TDS agent will assist you in making a payment
Pay-by-phone is available 24/7 so you can call to make a payment any time of day. When paying over the phone, you can use a credit card, debit card or bank account for payment. Please note that TDS does charge a $5 convenience fee for phone payments.
Calling in to pay is a good option if you have questions about your bill but still want to make sure your payment is processed immediately. However, online payments are still faster and don’t incur a fee.
Pay by Mail
If you prefer paper billing statements, you can mail in a payment to TDS each month. To pay by mail:
- Include your remittance stub from your TDS bill
- Write a check or obtain a money order for the amount due
- Mail your payment to:
TDS Payment Center
P.O. Box 94510
Palatine, IL 60094
Mailed payments take 7-10 days to process after being received by TDS. Be sure to mail your payment at least one week before the due date to avoid late fees. We recommend selecting online or phone payments if your bill is due in the next few days.
One benefit of mailed payments is you have a physical record your payment was sent. However, it takes more effort on your part, and delays in mail transit can result in late fees.
Pay in Person
TDS offers a few different options for paying your bill in person locally:
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At a TDS office – Visit the Hobbs TDS office at 4230 Lovington Highway to pay in person during business hours.
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At Walmart – Visit any Walmart service desk and present your TDS bill. Walmart accepts cash or debit card for TDS payments.
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At Western Union – Make a cash payment at any Western Union location. You’ll need your account number and remittance stub.
In-person payments allow you to pay with cash if needed. However, you’ll likely need to take time out of your day to visit a payment location during business hours. Online and phone payments can be done anytime without leaving your home.
Tips for Avoiding Late Fees
To avoid getting hit with late fees and service interruptions, it’s crucial to pay your TDS bill by the due date each month. Here are some tips to remember:
- Mark your due date on your calendar so it doesn’t sneak up on you
- If the due date falls on a weekend or holiday, pay before the preceding Friday
- Pay online or by phone if your bill is due in 2-3 days – don’t risk delays with mail
- Set up autopay or recurring payments through your bank so payments are automated each month
- Call TDS if you anticipate having trouble paying on time and ask about payment plan options
Setting payment reminders and utilizing online/phone payment methods are the best ways to prevent late TDS payments.
Setting Up Autopay Through TDS
Autopay takes the stress out of bill payment by automatically drafting your TDS payment each month. To set up autopay with TDS:
- Login to your TDS online account
- Under “Billing,” select “Recurring Payments”
- Choose the account you want to debit and the debit date
- Save your recurring payment details
Once autopay is set up, TDS will automatically charge your selected account for the amount due on your billing date. You’ll no longer have to manually go in and make payments each month.
Autopay ensures you never miss a payment so you can avoid fees. Just be sure the autopay account has sufficient funds on the debit date each month. You can cancel or change your autopay option at any time through your online account.
Using Your Bank’s Online Bill Pay
Most banks and credit unions now offer online bill pay directly through their websites and apps. You can set up TDS as a payee and schedule one-time or recurring payments.
Paying your TDS bill through your bank’s online system provides the same convenience as TDS autopay. However, your bank may charge a fee depending on the account type. Check with your financial institution for details.
No matter which option you choose, online and automated payments provide reliability and convenience for paying your monthly TDS bill. Now that you know the payment methods TDS offers Hobbs customers, you can choose the option that best matches your needs and preferences. Reach out to our Hobbs office if you have any other questions about paying your bill.
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To set up an automatic payment:
- From the top bar click on Manage ePay Accounts and select “Auto Pay Settings”
- or click on the Set Up Auto Pay button on the bottom right hand side of the screen.
- Select your Payment Method from the dropdown and choose [Enter a new Bank Account] or [Enter a new Credit/Debit Card].
- Click Continue after choosing Bank Account or Credit/Debit Card.
- Enter your bank information or debit/credit card information and click on Continue button.
- Add your payment details. Slide button over to “Yes” for the Payment Method Storage Terms and Conditions.
- NOTE: If you currently use Sav-A-Check to pay your bill, don’t set up automatic payments in TDS ePay until you receive a message on your next paper bill confirming you are enrolled in TDS ePay. This avoids duplicate payments applied to your account.
- To make a one-time payment:
- Select View and Pay Bills at the top of the TDS ePay site. A list of your active accounts will be shown.
- If you have more than one account, choose the account you want to apply a payment to and click the “Pay” checkbox. (If you only have one account, there will be no “Pay” check-box to click).
- Fill out the payment method, payment date, and payment amount. Then, click the Pay button.