How to Pay Your City of Rosenberg Water Bill Online, by Phone, or Mail

Having reliable water service is essential for every home and business. As a City of Rosenberg utility customer, it’s your responsibility to pay your water bill on time each month The city offers several convenient payment options Read on to learn the easiest ways to pay your Rosenberg water bill.

Pay Online

The fastest and most convenient way to pay your City of Rosenberg water bill is online through the Municipal Online Payments website

To pay online, first create an account or log in. Have your account number ready. The dashboard will display any outstanding utility bills ready for payment.

Select your water bill, enter payment details, and submit. The site accepts credit cards, debit cards, and e-checks. Payments process instantly.

Benefits of paying online include:

  • Convenience – Pay anytime, anywhere with an internet connection

  • Speed – Payments post to your account quickly, avoiding mail delays

  • Security – Site uses encryption and security measures to protect your information

  • Tracking – Payment history is saved in your account to view and download

  • Paperless – Go green by reducing paper bills, checks, and postage

  • Auto-pay – Set up recurring payments to avoid late fees

Online payments are processed every day and are the best way to pay your water bill quickly and securely.

Pay by Phone

In addition to the website, City of Rosenberg utility customers can pay water bills by phone. Call 832-595-3400 to use the automated phone payment system.

You will need to enter your account number and card details. Pay-by-phone accepts Visa and Mastercard credit/debit cards.

This is a good option if you prefer not to create an online account. But phone payments take longer to process compared to online payments.

Pay by Mail

Paying your City of Rosenberg water bill by mail is still an option for those who prefer it.

To pay by mail:

  • Write a check or money order payable to City of Rosenberg

  • Include your account number on the check

  • Mail to: PO Box 32, Rosenberg, TX 77471

Note that mailed payments take much longer to process and post to your account – up to 10 business days. Pay early to avoid late fees if using mail.

Pay in Person

You can also pay your water bill in person at Rosenberg City Hall:

City Hall
2110 4th Street
Rosenberg, TX 77471

In-person payments are accepted:

  • Monday-Thursday 7:30 am – 5:30 pm
  • Friday 8:00 am – 5:00 pm

City Hall accepts cash, checks, money orders, and credit/debit cards. Payment kiosks are available for self-service.

Going to City Hall allows you to pay with cash and get same-day payment processing. But you lose the convenience of paying electronically from home.

Due Dates and Late Fees

City of Rosenberg water bills are sent out monthly and are due 20 days after the billing date.

If your payment is late, you will be charged a 10% penalty on the outstanding balance. Accounts more than 30 days past due may have water service disconnected.

Pay on time to avoid late fees and potential service interruptions. Consider setting up auto-pay or bill reminders.

Payment Plan Options

If you are struggling to pay your City of Rosenberg water bill on time, contact the utility department to ask about payment plans.

Based on your situation, they may be able to set up a payment installment agreement to pay past due balances over time while keeping service active. Payment plans help avoid disconnection.

Low income customers may also qualify for discounted utility rates through the city’s affordability programs. Inquire about eligibility if needed.

Account Management and Bill Questions

Managing your City of Rosenberg water account is easy through the Municipal Online Payments portal. You can:

  • Check your balance
  • View billing history
  • Print bills and receipts
  • Update account and contact information
  • Set up auto-pay
  • Go paperless

Contact utility customer service at 832-595-3400 for any questions about your water bill, payment options, fees, account status, or to set up a payment plan.

Convenient Water Bill Pay Options

Paying your monthly City of Rosenberg water bill is fast and easy through the online payment system. But phone, mail, auto-pay, and in-person options are still available.

Use the most convenient method that fits your needs and preferences to pay bills on time and avoid any late fees or service interruptions. Keeping your account in good standing makes managing city water service simple.

City Of Rosenberg Water Bill Pay

How to Use the MyCivic Utilities App

Rosenberg residents now have access to the MyCivic Utilities App, which is a new way to pay utility bills, view usage and view .pdf copies of bills! Here’s how to use it:

  • Download the MyCivic Utilities app
  • Search for Rosenberg when you open the app
  • Login using your municipal online payments username and password or register for an account if you do not have a municipal online payment account.
  • Once logged in follow the prompts to link your utility account.
  • Once your account is linked open the Utility Billing module to see and pay your utility account

For registration assistance or questions about online services, please call 832-595-3400.

The City also provides customers with an alternate method of payment with an automated IVR phone payment system by calling 832-595-3400, select option 1. These methods of service for payments are free of charge!

Understanding your Water Bill

Learn more about your water bill here.

  • Customer Service

    Email Customer Service Physical Address 2110 4th Street Rosenberg City Hall Rosenberg, TX 77471 2110 4th Street Rosenberg City Hall Rosenberg TX 77471 Directions Mailing Address P.O. Box 631 Rosenberg, TX 77471 Phone: 832-595-3400 Fax: 832-595-3402 Hours Monday through Thursday 7:30 am to 5:30 pm Fridays 8 am to 5 pm Directory

Pay Water and Sewer bills online

How do I pay a utility bill in Rosenberg?

View and pay Utility Bill online. View and pay Municipal Court citations online. If you reside in the City of Rosenberg and you have a dog and/or cat over the age of 4 months, your animal must wear a city tag. Authorize payments to the City of Rosenberg by completing this form. Learn how to pay for various items.

How do I contact the Rosenberg Public Works Department?

For utility registration assistance, or questions about services, please call 832-595-3400. For after-hours emergency service requests, please contact the Rosenberg Police Department 832-595-3700. Street maintenance, drainage, and storm water management are handled by the Public Works Department.

Does Rosenberg have a source water protection program?

The City of Rosenberg and surrounding communities have joined together in an effort to develop and implement a local Source Water Protection Program. Rosenberg and Richmond are working cooperatively to develop a regional water supply solution that complies with the mandate, and that will protect public health and our economy.

What does Rosenberg public services do?

Public Services is dedicated to providing the highest level of service to the citizens of Rosenberg. Although regular maintenance activities are scheduled as weather permits, we also rely on input from the community regarding specific areas that may need attention.

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