Simplifying Bill Payment with We Energies

Paying your energy bill doesn’t have to be a hassle. We Energies offers a variety of convenient payment options to fit your lifestyle. In this comprehensive guide, we’ll walk through all the ways you can pay your We Energies bill, from online payments to pay by phone to paying in person.

Overview of We Energies Payment Options

We Energies serves over 1 million electric and 1 million natural gas customers across Wisconsin and the Upper Peninsula of Michigan. With so many customers relying on us for energy, we strive to make paying your bill as easy as possible.

Here’s a quick overview of the payment options available:

• Online – Pay instantly on we-energies.com or via the We Energies mobile app
• By phone – Call our automated pay by phone line anytime
• By mail – Send a check or money order using the payment stub and envelope provided with your bill
• In person – Pay at an authorized payment location or We Energies customer service office
• Automatic withdrawal – Set up recurring payments from your bank account

Now let’s explore each option in more detail.

Paying Online

The fastest and most convenient way to pay your We Energies bill is online. You can pay instantly on we-energies.com or by using the We Energies mobile app on your smartphone or tablet.

To pay online, first you’ll need to sign up for an online account on we-energiescom. Creating an account is free and only takes a few minutes All you need is your We Energies account number and an email address.

Once your account is set up you can

• View your current bill amount
• Check your account balance
• Make a one-time payment
• Set up recurring payments so your bill gets paid automatically each month

Online payments are fast, safe, and secure. You can pay directly from your bank account using an e-check or pay by debit/credit card. A small convenience fee applies to card payments to cover processing costs.

When paying online you’ll receive an instant email confirmation with your payment details. Paying online also helps save paper and cuts down on waste compared to mailing in a paper check each month.

Plus, with an online account you can monitor your daily energy use, analyze your payment history, and sign up for paperless billing. It’s the most powerful way to stay on top of your We Energies bill and energy consumption.

Pay by Phone

If you prefer to talk to someone directly, you can pay your We Energies bill over the phone using our automated pay by phone system.

To use the automated phone system, simply call 800-842-4565. You’ll need to enter your 13-digit We Energies account number and follow the prompts to make a payment.

The pay by phone system is available 24/7 so you can pay your bill day or night. You can make a one-time payment or set up recurring payments. The system accepts payments by debit/credit card, checking account, or savings account.

Just note that a $2.50 convenience fee applies to debit/credit card payments over the phone. E-check payments directly from your bank account do not have a fee.

The phone system is automated for convenience, but if you need to speak with a customer service agent, stay on the line after making your payment. Agents are available 7am-7pm Monday through Friday.

Paying by Mail

Paying by mail is a classic, old-school way to pay your utility bills. We Energies still offers this option for any customers who prefer it.

Your monthly We Energies bill will include a payment stub and return envelope that you can use to mail in your payment. Simply detach the stub, enclose your check or money order, and drop the envelope in the mail. Be sure to pay by the due date listed on your bill to avoid late fees.

Mailing in your payment takes more time and planning compared to online payments that post instantly. You’ll need to wait for your check to be delivered and processed – standard mail takes 4-5 business days to reach We Energies.

Another drawback is that mailing payments means using paper checks and envelopes, which isn’t as eco-friendly. However, if you like the routine of sitting down to write out bill payments, mailing your payment can be a rewarding monthly ritual.

Pay in Person

We Energies maintains a network of authorized payment locations across Wisconsin so you can pay your bill in person with cash or check. Common payment locations include grocery stores, pharmacies, gas stations, banks, and check cashing stores.

To find authorized payment locations near you, use the payment location finder at https://www.we-energies.com/paymentbill/authpayagencies.htm. Simply enter your zip code and you’ll see a list of nearby spots to pay your bill.

When paying in person, you’ll need to present your current We Energies bill that shows your account number and amount due. The cashier will collect your payment and provide a receipt. Payments made at authorized pay locations post to your We Energies account on the next business day.

You can also pay your bill in person at We Energies local customer service offices. Office locations can be found at https://www.we-energies.com/contactus/offices.htm. Offices accept cash, check, money order, and debit/credit card payments. Visiting an office also gives you the chance to talk through your account details face-to-face with a customer service rep.

Setting Up Automatic Payments

The most hassle-free way to pay your We Energies bill is to enroll in automatic payments. This allows your bill payment to be automatically deducted from your checking or savings account each month.

To get started, first register for an online account at https://www.we-energies.com. Then navigate to the “Payment and Billing” section and select “Automatic Payment” from the menu.

You’ll need to enter your bank account information and confirm the monthly withdrawal amount. We’ll withdraw your bill payment on the monthly due date so your account stays current. Make sure to check your account balance first so you know funds are available.

The benefits of automatic payments include:

• Never missing a payment and avoiding late fees
• Not having to remember to pay your bill each month
• Tracking your account balance and energy use through your online account
• Saving time by setting it and forgetting it

Automatic payments provide peace of mind knowing your bills are always paid on time. It simplifies your finances by making utility bills one less thing to keep track of. Overall, auto-pay is the easiest way to pay your We Energies bill month after month.

Which Payment Method is Right for You?

As you can see, We Energies offers plenty of options for how to pay your energy bill. Online, phone, mail, in person, and auto-pay give you flexibility to pay your bill the way that works best for your lifestyle.

Here are a few tips on choosing the right payment method:

• If you want fast and easy payments, go online or use the mobile app
• To speak with someone directly, use the phone system or visit a local office
• If you prefer routine and consistency, sign up for automatic payments
• To avoid fees, stick to e-check payments from your bank account
• For maximum convenience, go paperless with online billing

No matter which option you choose, We Energies is committed to providing an exceptional payment experience. Managing your utility payments should be simple, straightforward, and stress-free. Our various payment methods ensure paying your energy bill is one less chore on your to-do list.