How to Pay Your SoCalGas Bill Online, by Phone, or In-Person

Having your natural gas service turned off due to non-payment can be extremely disruptive and costly That’s why SoCalGas offers multiple convenient ways for over 21 million customers to pay their gas bill on time each month. From online payments to mail-in options, SoCalGas aims to make paying your bill quick, easy and secure.

As the primary natural gas provider for Southern California, SoCalGas serves residents and businesses in Central and Southern California. They operate over 100,000 miles of pipelines and provide safe, reliable service. Keep reading to learn the best ways to pay your SoCalGas gas bill before it’s due each month.

Pay Online Through My Account

The fastest and most convenient way to pay your SoCalGas bill is through their online My Account portal To get started, simply register for a free My Account login at socalgascom. You’ll need your SoCalGas account number to register.

Once you have a login, you can:

• View current and past billing statements
• Make one-time payments from a bank account or credit/debit card
• Set up recurring automatic monthly payments
• Go paperless by enrolling in eBills
• Pay by text or phone
• And more!

My Account also allows you to track daily usage analyze trends, set usage alerts, and get estimates on your next bill amount. It provides complete control over your SoCalGas account.

Making online payments through My Account is fast, secure, and avoids the need to mail in checks or visit payment centers. It’s the best option for paying your gas bill quickly from your computer or mobile device.

Pay by Phone

If you prefer to pay your SoCalGas bill over the phone, call 1-877-238-0092 and follow the prompts. You’ll need to enter your 10-digit account number and ZIP code. Phone payments can be made by credit/debit card, check or money order.

A convenience fee of $1.99 applies to phone payments. However, payments made by phone post to your account immediately, making it a fast option if your bill is due soon.

Pay by Mail

To pay your SoCalGas bill by mail, simply send your payment in the pre-addressed return envelope included with your monthly statement. Write your account number clearly on the check or money order and mail at least 5 business days before your due date to ensure on-time processing.

Payments can be mailed to:

SoCalGas
PO Box C
Monterey Park, CA 91756

Allow 3-5 business days for mailed payments to post to your account. Don’t mail payments on your due date, as late fees will apply if received after the due date.

Pay In-Person

You can pay your SoCalGas bill in-person at an authorized payment location or local SoCalGas office. Convenient payment locations include:

• 7-Eleven
• Albertsons
• CVS Pharmacy
• Ralphs
• Vons
• And more

Most locations accept cash, pin-based debit cards, checks, and money orders. Visit socalgas.com and enter your ZIP code to find payment locations near you.

SoCalGas also has over 20 Customer Resource Centers throughout Southern California where you can pay your bill or speak with customer service staff.

When paying in-person, have your 10-digit account number ready for faster processing. In-person payments post to your account immediately to avoid late fees.

Payment Assistance If You Can’t Pay

If you’re facing financial hardship and are unable to pay your SoCalGas bill in full, payment assistance options are available, including:

• Payment arrangements – Set up installment plans to pay your balance over time while maintaining service.

• CARE program – Offers bill discounts of 20% or more for income qualified households.

• FERA program – Provides an 18% discount on your SoCalGas bill if you meet income guidelines.

• LIHEAP – Federal energy assistance program helping very low income households pay utility bills.

Contact SoCalGas as soon as possible if you anticipate having trouble paying your bill. Their team can explain qualifications and help enroll you in an assistance program. Temporary hardship should not disrupt your gas service.

Avoid Late Fees and Disconnection

To avoid late fees and potential service disconnection, make sure to pay your SoCalGas bill in full each month by the due date. Late fees are significant – up to 1.5% of any unpaid balance.

You’ll receive a disconnection notice if your balance remains unpaid after the due date. However, SoCalGas does not disconnect service without attempting contact and discussing payment options first.

Stay in touch with their customer service team if paying on time is difficult some months. Be proactive in seeking bill assistance when needed. Keeping your SoCalGas account active takes diligence, but with the right payment method for your needs, it’s worry-free.

Opt For Recurring AutoPay

For ultimate convenience and ensuring your bill gets paid on time every month, enroll in AutoPay through My Account. This automatically deducts your balance from a checking account or credit card each month.

With AutoPay, you avoid:

• Late fees from forgetting a payment
• Logging in to make manual payments
• Mailing bills and waiting for processing
• Driving to an in-person payment center

AutoPay gives you peace of mind that your SoCalGas bill is always paid on the due date. And you get to skip the monthly task of making payments.

Understand Your Gas Usage and Charges

Before paying your SoCalGas bill each month, take a few minutes to review the usage and charges breakdown. This ensures you fully understand what you’re paying for.

Key sections to understand on your SoCalGas bill:

• Meter readings – Compare your gas usage to previous months. Look for spikes.

• Rates – Review the utility rates you’re being charged.

• Service charges – Fixed monthly charges for delivery and services.

• Taxes – Utility taxes and other fees imposed by state/local governments.

• Adjustments – Credits, refunds or backcharges applied to your account.

Don’t hesitate to contact SoCalGas customer support if you need clarification on bill charges or gas usage each month. They can explain your statement details and charges. Pay only once you understand your monthly bill.

Change Your Bill Due Date

If needed, you can request a one-time due date change by calling SoCalGas customer service at 1-877-238-0092. This pushes your bill due date back by a few days or weeks, allowing extra time to make the payment.

Due date changes must be requested at least 5 business days before your current due date. Only one due date change is allowed every 12 months.

But by enrolling in AutoPay, you avoid needing due date changes. Your bill gets paid automatically each month on the scheduled due date.

Paying Your Gas Bill with SoCalGas

From online payments to mail-in options, SoCalGas offers flexible ways to pay your gas bill each month. Pay on time and in full to avoid service disruptions. Seek payment assistance if needed – programs are available to help qualified customers. Use My Account for ultimate convenience. Keep your SoCalGas service active through quick, easy monthly bill payment.