How to Pay Your SCEG Energy Bill Online or In-Person

Paying your SCEG (South Carolina Electric & Gas) energy bill is easy and convenient with multiple online and in-person payment options. As the primary energy provider for much of South Carolina, SCEG offers flexible billing and payment methods to over 720,000 customers statewide. Keep reading to learn the quickest and easiest ways to pay your SCEG energy bill

Online Payment Options

Paying online is the fastest and most convenient way to pay your SCEG energy bill. SCEG offers three main online payment options through their website

• One-Time Online Payment Make a one-time payment directly from your checking or savings account through SCEG’s ePay system, There are no fees to use ePay and payments post instantly, You can pay now or schedule a payment for a future date,

• One-Time Guest Payment: Use SCEG’s Paymentus system to make a one-time payment as a guest user. There is a $3.50 transaction fee and payments post instantly. Major credit and debit cards are accepted.

• Recurring Payments: Set up automatic monthly payments through SCEG’s Paymentus system by debit/credit card or bank account. The $3.50 transaction fee is waived if you enroll in paperless billing. Payments post 10 days before the due date.

The SCEG website offers a simple sign-in process for accessing your account and utilizing the available online payment options. First-time users will need to register using their SCEG account number.

The SCEG Mobile App is another easy way to pay your bill or set up AutoPay. The app allows you to view and pay your bill anytime with options for budget billing, paperless billing, and more.

In-Person Payment Options

If you prefer to pay your SCEG bill in person, you have several options:

• Authorized Payment Locations: Pay by check, money order, or cash at authorized payment locations such as Publix, Walmart, Kroger, and more. Payments post instantly.

• By Mail: Send a check or money order to SCEG’s payment processing P.O. Box. Include your account number on payments. Allow 5-7 days for mailed payments to post.

• Pay By Phone: Call SCEG at 1-800-251-7234 to make a payment by phone. There is a $3.50 convenience fee per transaction. Payments post instantly.

• SCEG Local Offices: Visit a local SCEG customer care office to pay by cash, check, or money order. Offices are located throughout South Carolina.

When paying in person, be sure to have your SCEG account number handy. Tracking your payment and ensuring proper account credit is easier when you have your account details.

Payment Assistance Programs

If you are facing financial hardship and struggling to pay your SCEG bill, payment assistance programs are available, including:

• EnergyShare: SCEG’s year-round assistance program helping income-qualified customers pay energy bills since 1982.

• LIHEAP: Provides home energy bill assistance for eligible low-income households.

Contact SCEG for details and eligibility requirements for these and other assistance programs. Help is available if you are unable to pay your bill in full.

Understanding Your SCEG Energy Bill

Knowing how to read and understand your SCEG bill is important for budgeting and ensuring accurate charges. Key bill sections include:

• Account Summary: Provides your previous balance, payments made, current charges, and total amount due. Compare your usage with the previous month.

• Meter Readings: Shows details on your energy usage since the last meter reading and compares to previous periods.

• Message Center: Check this section for important updates, alerts, and notices from SCEG.

• Budget Billing: If enrolled, shows your averaged bill amount and if you are ahead or behind your budgeted amount.

• Energy Usage History: Tracks your daily usage so you can identify patterns and peak usage periods.

Don’t hesitate to contact SCEG if you need help understanding your bill charges or usage. Their customer support team can explain your bill details and charges.

Payment Tips and Reminders

Follow these tips to ensure smooth billing and on-time payment of your SCEG energy bill:

• Provide accurate account information when making payments online or by phone.

• If mailing payment, allow 5-7 days for processing. Don’t mail checks on the due date.

• Avoid late fees by paying on time. Late fees are 1.5% of the unpaid balance.

• Notify SCEG immediately if you are unable to pay your bill due to financial hardship.

• Sign up for budget billing to spread energy costs evenly over the year.

• Enroll in AutoPay or paperless billing to save time and money.

• Track your daily energy usage through the SCEG online portal or mobile app.

• Contact SCEG to discuss payment plan options if you cannot pay the full amount due.

Paying your SCEG energy bill quickly and easily allows you to avoid late fees, service disruptions, and other issues. Use the online, in-person, and assistance payment options to maintain an active SCEG account. Reach out to SCEG’s customer service team with any billing or payment questions.