How to Pay Your Southwest Gas Bill Online, by Phone, or In Person

Paying your gas bill on time each month is important to keep your service running smoothly. As a Southwest Gas customer, you have several convenient options to pay your bill. In this article I’ll explain the various ways you can pay your Southwest Gas bill online by phone, by mail, or in person.

Pay Online

The easiest and most convenient way to pay your Southwest Gas bill is online through their website. Here are the steps to pay online:

  1. Go to www.swgas.com and click on “MyAccount” in the top right corner.

  2. Log in to your account. If you don’t already have an account you can easily sign up on this page.

  3. Once logged in, click on “Make a Payment” on the top menu bar.

  4. On the payment page choose whether to pay from your bank account or with a credit/debit card. There is a small transaction fee for using a card.

  5. Enter your payment amount and submit.

Paying online allows you to securely pay from anywhere using a computer or mobile device. You can also set up automatic monthly payments to avoid late fees. It’s the most convenient way for me to pay my Southwest Gas bill each month.

Pay with the Mobile App

In addition to the website, Southwest Gas offers a free mobile app for iOS and Android. The app makes it easy to pay your bill on the go from your smartphone.

To get started, download the Southwest Gas app from the App Store or Google Play. Log in with your MyAccount credentials or sign up for a new account right in the app. You can then view your balance and recent bills.

When ready to pay, select the “Pay Bill” button and enter your payment details. The app accepts bank account payments or credit/debit cards. Paying through the mobile app takes just a few taps!

Pay by Phone

If you prefer to talk to a real person, Southwest Gas offers phone payment options. To pay by phone with an automated system, call 877-860-6020 and press 2. You can use a checking account or credit/debit card to pay by phone. Just note that a small transaction fee applies for card payments over the phone.

The automated phone payment system is available 24/7, so it’s handy if you need to pay outside of normal business hours. However, you can also call Southwest Gas billing services at 877-860-6020 during regular hours and speak with a representative to assist you in making a payment. This allows you to ask any questions about your bill at the same time.

Pay by Mail

For customers who don’t have online access or prefer not to pay electronically, sending a check by mail is always an option. To pay your Southwest Gas bill by mail, write your 16-digit account number on the check or money order. Make it payable to Southwest Gas and mail it to:

Southwest Gas Corporation
P.O. Box 24531
Oakland, CA 94623-1531

Be sure to mail your payment 7-10 days before the due date listed on your bill to ensure it arrives on time. Late payments sent by mail can result in late fees. Paying by mail does take more time and planning compared to electronic payments.

Pay in Person

Sometimes it’s nice to hand deliver your payment and get a receipt right away. Southwest Gas allows you to pay your bill in person at an authorized payment location near you. These locations include:

  • Western Union
  • CheckFreePay
  • FIS
  • Walmart Stores
  • 7-Eleven Stores
  • Safeway Stores
  • Albertsons Stores

To find payment locations in your area, visit the Southwest Gas website and search the payment locator tool. There are over 1,000 authorized in-person payment sites across Southwest Gas service areas. When paying in person, be sure to bring your paper bill or have your account number handy.

Bill Payment Assistance Programs

If you are having trouble paying your Southwest Gas bill on time, check to see if you qualify for bill payment assistance in your state. Southwest Gas offers programs like energy assistance grants, payment extensions, and balanced monthly payment plans for customers in need. Visit their website or call billing services for details on bill assistance programs in your area.

Avoid Late Fees

To avoid late payment fees, make sure to pay your Southwest Gas bill by the due date each month. The due date is clearly printed on the paper bill and also available in your online account. I recommend enrolling in autopay or setting calendar reminders for yourself to pay on time. Late fees can add an unnecessary expense to your utility costs.

Summary

‘I’m having to hustle’: Southwest Gas customers struggle to pay bills as rates keep going up

Can I make online payments to Southwest Gas?

Yes, you can make online payments to Southwest Gas. Follow the easy steps to create a MyAccount or sign in as a guest. Your payment will be applied to your Southwest Gas account the same day if you pay before 5 p.m. PT, Monday through Friday (excluding holidays).

Does Southwest Gas charge a convenience fee?

Southwest Gas does not charge a convenience fee for this secure payment. However, a convenience fee of $2.50 with a cap of $750.00 applies to residential customers, and commercial customers will pay a 1.5% surcharge, no cap.

What ways can Southwest Gas help you?

Southwest Gas offers several ways to help make managing your account and energy usage easier. You can save credit/debit cards for quick access to make one-time payments and track your energy usage with interactive charts. These are just a few of the ways Southwest Gas is committed to making life easier for its customers.

Do I have to pay my gas bill online?

You will continue to receive your monthly gas bill and the payment amount will be automatically deducted on your payment due date – no hassle with paying online or standing in line. By enrolling in both programs, you know what your bill will be each month and are assured that it will be paid on time.

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