How to Pay Your St Cloud Utilities Bill Online or In Person

Paying your utilities bill on time each month is an essential part of being a responsible homeowner or renter. The city of St Cloud offers a few convenient ways to pay your monthly water, sewer, garbage collection, recycling, and other city-provided utilities. Read on to learn the details about making a utilities payment in St Cloud, whether online, by phone, by mail or in person.

Online Bill Pay in St Cloud, FL and St Cloud, MN

Both St Cloud FL and St Cloud MN allow residents to easily pay their utility bills online.

St Cloud FL residents can visit the city’s website and log into their account to view their current bill. From there, they can make a one-time payment or set up recurring automatic payments. For new users, they’ll have to register their account first before making online payments.

Residents of St Cloud, MN can also pay their utility bill online. They have the option to make a one-time payment or enroll in auto-pay. People who have never used the city’s online system before can find instructions on how to set up an account on the website.

Paying utilities online is fast, secure, and convenient for residents of both cities. It makes sure that your payment gets sent on time, which keeps you from having to pay late fees.

Pay by Phone

In addition to online payments, St Cloud provides a phone payment option.

Residents of St Cloud, FL can call the utility billing department at 407-957-7300 to make a payment over the phone. Be sure to have your account information ready when you call.

St Cloud, MN offers a 24/7 pay-by-phone automated system that residents can utilize at any time of day or night. To use it, call 844-791-1412 and follow the prompts. You’ll need to enter your customer and account numbers.

Paying by phone is quick and easy. It’s helpful if you need to make a last minute payment to avoid a late fee.

Pay by Mail

For those who prefer to mail in a payment, both cities provide addresses to send your utilities check or money order to:

St Cloud, FL
City of St Cloud
Utility Billing
PO Box 1501
St Cloud, FL 56302

St Cloud, MN
City of St Cloud
Utility Billing
PO Box 1501
St Cloud, MN 56302

Be sure to allow 3-5 business days for your mailed payment to reach the utility billing department and be processed. Late fees can apply if the payment arrives after your due date.

Pay In Person

You also have the option to pay your utility bill in person at St Cloud City Hall.

In St Cloud, FL, city hall is located at 1300 9th Street. You can pay at the front desk during regular business hours, Monday-Friday 8am-4:30pm.

For St Cloud, MN residents, city hall is at 1201 7th Street South. Payments can be made inside at the front desk from 8am-4:30pm weekdays. There is also a 24/7 drive-up payment drop box located on the west side of city hall.

Paying in person allows you to get a receipt right away for your records. But be sure to go during business hours to avoid having your payment processed late.

Understanding Your St Cloud Utility Bill

Before you pay your utilities bill, it helps to understand what charges are covered and how your bill is calculated each month.

A typical St Cloud utility bill includes charges for:

• Water usage
• Sewer
• Garbage collection
• Recycling
• Stormwater management
• Street lighting

Usage for water and sewer is based on metered readings from your property. Garbage, recycling, stormwater, and street lighting are flat monthly fees.

Your total bill amount will vary mainly based on your water consumption. Using less water can help lower your bill. The city websites provide rate information so you know what to expect to pay per 1,000 gallons of water usage.

Avoid Late Fees

To avoid late fees on your St Cloud utilities, be sure to pay your bill by the due date printed on your monthly statement. Late fees vary but can be $10 or higher.

Paying online and signing up for automated payments are the best ways to ensure your bill gets paid on time every month. But phone, mail, or in-person payments can also work as long as you allow enough processing time.

Get Account Alerts

Both St Cloud, FL and MN offer services to help you stay on top of your utility account and usage:

• St Cloud, FL provides customer notifications by email or text as a reminder when your bill is ready and due soon. You can select preferences after registering your account online.

• St Cloud, MN offers a free WaterSmart portal where customers can monitor water use, get leak alerts, track billing, and more. Sign up on the city website.

These tools can help you monitor your utility usage, prevent high bills, and remember to pay on time.

Assistance Paying Utility Bills

If you are having trouble paying your St Cloud utilities bill, contact the city to ask about possible financial assistance or payment plan options. You may qualify for local utility assistance programs or government aid depending on your situation. The city wants to help residents maintain essential utility services.

Paying Your Utilities is Easy

Paying your monthly water, sewer, garbage collection, and other city utility services is quick and convenient in St Cloud, Florida and St Cloud, Minnesota. With online payments, 24/7 phone payments, mail, or in-person options, you can choose the method that fits your needs and budget. Just be sure to pay your bill by the due date to avoid any late fees. Reach out to the city’s utility billing department if you have any questions about your account, need help paying, or want to set up automated payments.