Paying bills can be a chore. It’s enough to give anyone a headache to write checks, keep track of due dates, and balance accounts. Thankfully, with Wave Broadband, paying your bill doesn’t have to be difficult. Wave offers several convenient ways to pay your monthly bill quickly and easily. One of the simplest options is paying by phone.
Why Pay Your Wave Broadband Bill By Phone?
Paying by phone is one of the quickest and most convenient ways to pay your Wave Broadband bill. Here are some of the benefits of using this payment method:
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It’s quick: Your payment can be processed in minutes with just a phone call. You don’t have to wait in line at a payment center or for checks to clear before you can pay.
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It’s easy – All you need is your account number, a major credit or debit card, and a few minutes. There’s no need to balance your checkbook or dig out your stamps.
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You can pay on your schedule – Wave’s automated payment system is available 24/7. You can pay your bill whenever it fits your schedule, even in the middle of the night!
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Avoid late fees – When you pay by phone, your payment is processed immediately, so you don’t have to worry about postal delays causing a late payment
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It’s secure – Wave uses secure payment technology to protect your financial information Your payment details are encrypted and never stored
A lot of Wave Broadband customers find that paying their bills over the phone is the easiest way to do it. But how exactly does it work?.
Step-By-Step Guide to Paying Your Wave Broadband Bill By Phone
Paying your Wave Broadband bill by phone is a breeze. Just follow these simple steps:
1. Call the Wave Broadband automated payment line
To make a payment by phone, call 1-800-427-8686. This is Wave’s automated payment system, available 24 hours a day, 7 days a week.
2. Enter your Wave Broadband account number
When prompted, use your phone to enter your 10-digit Wave Broadband account number. This connects your call to your account so you can make a payment.
3. Select your payment amount
Next, use your phone to enter the payment amount you wish to make. You can pay any amount up to your full balance due.
4. Enter payment details
Once you’ve entered your payment amount, you’ll be asked to enter payment details. Have your credit card or debit card ready. Wave accepts Visa, MasterCard, American Express, and Discover cards.
5. Receive payment confirmation
After entering your card information, Wave’s automated system will process your payment and provide a confirmation number. Be sure to write this number down for your records.
And that’s it! In just a few quick steps, you’ve securely paid your Wave Broadband bill by phone.
Phone Payment Tips and Reminders
To ensure your phone payment goes smoothly, keep these tips in mind:
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Have your Wave account number and credit/debit card ready before calling. This saves time and prevents errors.
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Double check your account balance before making a payment. This ensures you pay the right amount.
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Note the confirmation number at the end of the call for your records.
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Only use the automated phone payment system. Do not provide financial information to live representatives.
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If you need assistance, call Wave customer support after your call – do not connect to a live agent to make payments.
Pay Online, In Person, or By Mail
In addition to phone payments, Wave offers other convenient ways to pay your bill:
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Online – Log in to your Wave customer portal anytime to make an instant online payment.
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In person – Visit a Wave payment center or retail location to pay in cash or check.
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By mail – Mail a check or money order to Wave’s payment processing address. Allow 5-7 days for mail delivery.
No matter how you choose to pay, Wave Broadband makes it quick and easy. Paying by phone is one of the simplest options, allowing you to pay in just minutes whenever it’s convenient for you. With multiple payment channels, Wave has a solution for every customer.
Get 24/7 Support From Wave Broadband
If you ever have questions about your Wave Broadband account or bill, customer support agents are available 24/7. Give them a call anytime at 1-800-427-8686. The friendly, knowledgeable team can:
- Explain charges on your bill
- Check your account balance
- Set up autopay options
- Troubleshoot technical problems
- Schedule service calls
- And more!
Wave Broadband aims to deliver excellent customer experiences. Their support team is ready around the clock to help with any questions or concerns.
Streamline Bill Pay With Wave Autopay
For maximum convenience, consider enrolling in Wave Autopay. This free service automatically deducts your monthly bill from your checking account or credit card.
With Autopay, you don’t have to remember payment deadlines or take any action. Your bill is always paid on time, helping you avoid late fees.
To enroll, simply log into your Wave customer portal and navigate to the Autopay page. Enter your payment information and preferred debit date. Going forward, Wave will automatically charge your bill at the same time each month.
Autopay saves you time and gives you peace of mind. Enroll today for one less bill to worry about.
Enjoy Wave Broadband’s Reliable Service
As a leading cable and internet provider on the West Coast, Wave Broadband delivers cutting-edge services to residences and businesses. They provide:
- Blazing fast fiber internet up to 1 Gig
- Crystal clear TV with free HD and DVR
- Unlimited nationwide home phone service
- Enterprise level connections up to 100 Gig for businesses
Wave leverages state-of-the-art technology and robust fiber networks to enable next-generation speeds. Whether you’re video chatting, streaming movies, uploading work files, or gaming online, Wave provides the bandwidth you need for simultaneous connected devices.
And with excellent 24/7 customer support and multiple bill pay options like pay by phone, Wave makes it easy to enjoy their reliable service.
Choose the Convenience of Wave Broadband Bill Pay By Phone
Like many Wave Broadband customers, you may find that paying your bill by phone is the most convenient option. With an automated system available 24/7 and a quick, simple process, you can pay in just minutes whenever it fits your schedule.
To review, here are four reasons to consider the pay by phone method:
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It’s incredibly fast – payments process immediately
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There’s no need to leave home or wait in line
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You can pay at any time, day or night
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It’s secure – financial data stays protected
So the next time your Wave Broadband bill comes due, consider picking up the phone. In just a few easy steps, you’ll knock out that chore and be able to get back to your day! Reach the automated payment line at 1-800-427-8686 anytime to pay your bill quickly and hassle-free.
Billing help and support
Have billing questions? We have the answers, from reading your bill to signing up for paperless billing, AutoPay, and more! Browse through these resources designed to give you an understanding of your billing statement and related processes.
Further resources can be found in the Quick Links and Frequently Asked Questions sections below.
Visit the Customer Center to create a MyAstound Broadband account for free online access to your Astound Broadband account. Be sure to have your account name, number and security password ready to sign up. Once logged on you can view and pay your bill online or if you’re mobile download our Astound Broadband Mobile app! Astound Broadband accepts payments using the app or online using credit or debit cards with the VISA, MasterCard, Discover or American Express logo and by direct debit from a bank checking account.
Understanding Your Bill provides an overview of the information that appears on your residential bill each month.
To avoid the possibility of incurring late fees, Astound Broadband recommends paying your bill immediately upon receiving your monthly statement. Your due date will be listed on your monthly statement.
Astound Broadband encourages customers to make timely payments to avoid late fees and possible service interruption. Astound Broadband reserves the right to charge late fees when payments are not made on time. If you are charged a late fee, you will be notified through a printed message on your bill.
Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements. This will put you in touch with a customer service representative who will help you settle your account.
Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements. This will put you in touch with a customer service representative who will help you settle your account. And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. If you have any past due balance, it must be paid in full before Astound Broadband can restore your service.
Yes! Visit the Customer Center to create a MyAstound Broadband account for free online access to your Astound Broadband account. Be sure to have your account name, number and security password ready to sign up. Once logged on you can choose the billing method that’s right for you, look for Paperless Billing. On-the-go? Download the Astound Broadband Mobile app for easy access to view your bill, make payments, update your billing method and more!
Visit the Customer Center and register for our My Astound Broadband service. Once you’ve registered and logged on to the system, visit the Account Summary page. Then click on the “View Previous Statements” button below the current statement. You will be presented with a list of past statements. Click on the statement you want to view. Astound Broadband will keep up to 12 months of statements online. We recommend that you copy the PDF files to your hard drive for safe keeping.
Note: You will need Adobe Acrobat installed on your computer in order to view your bills, which are displayed as PDF documents in your web browser. (Many web browsers/computers come with Adobe Acrobat already included, if yours does not, download Adobe Acrobat now).
Yes. To pay an Astound Broadband bill for a friend or family member, call 1.800.RING. Astound Broadband and use our automated phone system to make the payment. You will need to have the account number handy for the bill you are paying. Currently, you cannot pay a bill for someone else online. This option is only available through our automated phone system.
Astound Broadband does not collect a deposit for cable TV converter boxes.
Only dial-up Internet customers may pre-pay for a year of service. Astound Broadband does not currently accept pre-payments for other services.
Astound Broadband does not currently offer bills in other languages.
All cable TV, phone, and Internet services are available on one bill from Astound Broadband. If you have been receiving separate bills and wish to receive one bill, then call Customer Service at 1.800.RING.Astound Broadband.
We’re sorry to hear that you want to downgrade or cancel your service. Please contact us at 800-RING-Astound Broadband (800-746-4726) so we may assist you.
Looking for something else?
Check out the Support Center for all billing help and support related information
Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, s and service marks are property of their respective owners. Other restrictions may apply.
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