City Of Vancouver Water Bill Pay

#How to Pay Your City of Vancouver Water Bill

There are a number of easy and convenient ways to pay your City of Vancouver water bill. As a Vancouver resident, making sure you pay your bills on time is important for keeping your access to clean water, sewer service, and stormwater management. Find out everything you need to know about getting and paying your City of Vancouver water bill below.

##Getting Your City of Vancouver Water Bill

If you live in a single-family home in Vancouver, you’ll receive a paper or electronic water bill in the mail every two months. The bill includes charges for water, sewer service, and surface water management

Utility bills for most residential Vancouver customers are based on metered water usage, with meters read and bills sent bi-monthly Your usage is measured in hundreds of cubic feet, or CCFs The typical single-family home uses around 8 CCFs per billing period.

For commercial customers, bills are sent monthly and charges are also based on metered water use. Accounts for multi-family, commercial, and industrial properties also include stormwater fees calculated based on the amount of impervious surface on the property.

In addition to usage charges, all customers pay a monthly base charge that covers operational costs and infrastructure investments. Vancouver utility rates are set to keep pace with ongoing expenses and long-term system improvements.

##Payment Options for Your City of Vancouver Utility Bill

The City of Vancouver offers many convenient ways to pay your water bill. Choose the option that fits your needs:

• Online – Pay instantly on the City of Vancouver website using your credit/debit card or bank account info. There are no fees to pay online.

• Phone – Call the automated payment line anytime at 360-487-7999 to pay with your card.

• In person – Visit the Utility Customer Service Office or City Hall during business hours to pay with cash, check or card

• Drop box – Place your payment stub and check in the drop box at the Utility Office or City Hall.

• Mail – Send your payment stub and check to the payment processing PO Box. Allow 5 business days.

• AutoPay – Set up automatic payments from your bank account or credit card each month.

##Payment Assistance Programs

If you’re having trouble paying your water bill, Vancouver offers payment plans and financial assistance programs:

• The Help to Others (H2O) program provides bill payment grants to income-qualified households in crisis.

• The Low Income Senior Waiver reduces the minimum sewer charge for qualifying seniors.

• Payment arrangements can be set up by calling Customer Service.

• Donate to the H2O fund if you’re able to help other residents in need.

##Monitoring Water Use and Detecting Leaks

Keeping an eye on your water usage each billing cycle allows you to catch any spikes that could indicate leaks. Here are some tips:

• Learn how to read your water meter to monitor use.

• Compare usage to previous bills to watch for increased use.

• Listen for running water inside and outside your home to detect silent leaks.

• Check for wet patches in your yard, which may signal underground leaks.

• Repair drips from faucets, showers, and toilets which can waste gallons over time.

If you do experience a leak, make repairs right away, then contact the City about a possible billing adjustment. Catching leaks early helps avoid waste and higher water bills.

##Understanding Your City of Vancouver Water Bill

Your Vancouver water bill funds operation, maintenance, and infrastructure improvements for the systems supplying water, sewer service, and stormwater management to the community. Here are some key charges explained:

Water Usage – Volume charge based on amount of water used, billed in CCFs. Covers water system costs.

Sewer – Based on winter water use. Funds sewer operations and infrastructure.

Stormwater – Charged to all properties based on impervious surface. Manages stormwater runoff.

Base Charges – Fixed monthly fee that contributes to operational expenses.

Utility Taxes – Portion of revenues that goes to the City’s General Fund for services.

State Taxes – B&O, excise, and other state taxes passed through to customers.

Having access to safe and reliable water is vital for our community. Paying your utility bill helps maintain these essential services while keeping rates affordable. Reach out to City of Vancouver Utility Billing with any questions!