The Convenience of Og E Online Bill Pay

Paying bills is a necessary but often tedious task. However, technology has made the process much easier with online bill pay. Oklahoma-based Og E is an electric utility company that lets its customers pay their bills easily online. People can safely pay their electric bills from home with Og E online bill pay. All it takes is a few clicks. This article will talk about the pros and cons of using Og E’s online bill payment system instead of other ways to pay.

Overview of Og E

Og E (Oklahoma Gas and Electric Company) is the largest electric utility company in Oklahoma, serving more than 858,000 customers in Oklahoma and western Arkansas The company provides electric service to Oklahoma City, Edmond, Lawton, and other cities and towns Og E is headquartered in Oklahoma City and has been delivering electricity since 1902.

In addition to electric service, Og E offers online account management bill pay options energy efficiency programs, and other services to help customers manage their energy use and costs. Og E’s mission is to safely and responsibly generate, transmit and distribute electricity while enhancing communities through corporate citizenship and economic development.

Traditional Ways to Pay Bills

Before the advent of online bill pay, customers had limited options to pay their utility bills. The most common methods were:

  • Mail: Customers receive a paper bill in the mail each month. Then, they write a check, put it in an envelope with the receipt, add postage, and mail it. But you have to plan ahead to make sure the payment gets there on time, and checks, envelopes, and postage stamps cost money. Mail can also get lost or delayed.

  • In Person: People can pay their bills at the local office of the utility company. This requires traveling to the office during business hours and waiting in line. It’s time-consuming and inconvenient, especially for busy customers or those without reliable transportation.

  • By Phone Some utility companies allow customers to pay bills over the phone. However this also requires calling during business hours and potentially waiting on hold. Customers must also have their account information and payment details readily available when they call.

  • Automatic Bank Draft: Customers can authorize their utility company to automatically withdraw funds from their bank account each month. But this method doesn’t allow customers to review bills or make changes before the money comes out of their account.

As you can see, traditional bill payment methods were fairly limited in convenience and flexibility. Fortunately, online bill pay has changed the game.

Benefits of Og E Online Bill Pay

Og E offers a user-friendly online bill pay system that customers can access 24/7 through their online customer account portal. Customers can pay bills immediately or schedule future payments. The benefits of Og E online bill pay include:

  • Convenience: Customers can pay their electric bill anytime, anywhere with an internet connection – no need to write checks, find stamps, go to the post office, drive to the utility office, or wait on hold. Og E’s online portal is available 24 hours a day, 7 days a week for maximum convenience.

  • Payment Flexibility: In addition to paying the full balance, customers can pay any specified payment amount or make a one-time partial payment. Og E offers various payment options including credit/debit cards, checking/savings accounts, PayPal, and more.

  • Payment Scheduling: Customers can schedule one-time or recurring payments to be automatically processed on a future date. This helps avoid late payments and service interruptions. Customers are in full control and can cancel scheduled payments at any time.

  • Accessibility: Og E’s online bill pay system is mobile-optimized so customers can pay bills on the go from their smartphone, tablet, or other mobile devices. The site is user-friendly with intuitive navigation and design.

  • Paperless Billing: Customers can go paperless and receive bills electronically to reduce clutter and help the environment. Paperless billing also provides faster access to bill details.

  • Account Management: The online portal provides access to account history, energy usage details, payment history, billing preferences, and other account management features for increased insight and control.

  • Enhanced Security: Og E’s online payment system uses advanced encryption and security measures to keep customer information and transactions safe, including PCI compliance and Norton Secured certification. Customers enjoy peace of mind knowing their data is protected.

  • Cost Savings: Online bill pay eliminates the costs associated with checks, envelopes, stamps, and gas for driving to the payment location. Electronic payments may also qualify customers for discount programs to save money on their electric bill.

How to Enroll in Og E Online Bill Pay

Signing up for Og E online bill pay is quick and easy. There are a few different ways to enroll:

  • Through the Online Account Portal: Existing Og E customers can log into their online account portal and easily enroll in online bill pay. After logging in, simply click on the “Bill Pay” tab.

  • When Opening a New Account: Customers opening a new Og E account can sign up for online bill pay during the application process. Just check the box to enroll in paperless billing and set up online payments.

  • On the Mobile App: Download the Og E mobile app for iPhone or Android, log into your account, and enable web and mobile payments.

  • By Calling Customer Service: Call Og E’s customer service line at 800-272-9741 and request to enroll in online bill payment. A representative can assist with setup.

Once enrolled, customers can start paying their Og E electric bill online instantly. They can access their account dashboard to view balance information, make one-time payments, set up recurring payments, update payment methods, go paperless, review payment history, and manage account settings.

Og E online bill pay offers a simple, fast, and secure way for customers to take control of their account and payments. The ability to pay bills anytime from anywhere provides flexibility and convenience that traditional payment options can’t match. By enrolling in online bill pay, Og E customers can save time and money each month while avoiding the headaches of conventional bill payment.

Tips for Managing Og E Online Bill Pay

Here are some helpful tips to get the most out of managing payments through Og E’s online bill pay system:

  • Set up automatic recurring payments to ensure your bill is paid on time each month.

  • Sign up for paperless billing and enable text/email alerts to receive notifications when new bills are ready and payment confirmations.

  • Update your payment method immediately if your credit card expires or you close a bank account.

  • Monitor your usage through Og E’s online portal and use the Account Summary tool to see payment history at a glance.

  • Pay your bill early in the month to avoid forgetting and potentially missing the due date.

  • For large bills, make periodic partial payments throughout the month to spread out costs.

  • Contact customer service if you have any payment issues or disputes to resolve – they can see payment history and details.

  • Review billing statements closely each month and report any suspicious or fraudulent charges.

  • Take advantage of Og E budget billing or payment arrangements if you need help managing seasonal utility expenses.

Properly leveraging all of the features of Og E online bill pay ensures on-time payments, better budgeting, paperless convenience, time savings, and peace of mind. Their online system provides customers with transparency and control over their account.

Contacting Og E for Online Bill Pay Support

If customers have any trouble with the online bill payment system, Og E’s customer service team is available to help. Here are the best ways to contact them for support:

  • By Phone: Call 1-800-272-9741 (available 24/7)

  • Email: [email protected]

  • Website Chat: Live chat is available at

  • Social Media: Facebook (@officialoge) and Twitter (@OGandE)

  • Mobile App: Message customer service directly within the Og E app

Customers can call, email or message Og E for assistance with online bill pay enrollment, setting up recurring payments, updating payment methods, viewing bill and payment history, paperless billing issues, login problems, and any other questions. Og E aims to deliver excellent customer service and helpful online bill pay support.

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Can I pay my OG&E bill with a credit card?

Pay your bill here. Pay at a kiosk with cash, check, credit, or debit. For residential accounts, there is a $1.50 service charge for cash payments; for credit or debit cards, the fee is $3.50. The fee for commercial accounts is 1.5% for cash payments or 2.75% for cards.

Does OG&E have a mobile app?

OG&E mobile app (available on iOS and Android). Online at Text to pay by signing up for myOGEalerts™ at

What is the grace period for OG&E?

If a disconnection of service will cause a life-threatening situation to someone living in your home, OG&E may delay the disconnection for 30 days.

What is the phone number for OG&E Fort Smith?

Contact our Customer Service department from 8 a.m. to 5 p.m. weekdays at 405-272-9741 or 800-272-9741.

How do I pay my OG&E Bill?

Make a payment towards your bill or on behalf of an existing OG&E customer – all without signing in. All you need is the account number. You choose. Pay by mail, phone or online. Choose Auto Pay or Paperless Billing. Easily choose the right billing and payment options for your lifestyle.

Does OG&E charge a convenience fee?

We offer convenient guest payments through U.S. Payments, which charges a convenience fee. OG&E does not receive any portion of this fee.

What fees does OG&E pay?

These fees include money paid to subsidize the power used on qualifying military bases, a storm recovery cost fee used to pay for some excess weather-related costs, and fees for the utility’s energy efficiency programs. One fee, expected to expire next year, is used to pay off costs incurred by OG&E when it acquired two power plants in early 2019.

How much does OG&E cost in Oklahoma?

There is no total dollar amount listed for that fee. Most utilities operating within Oklahoma and across the Great Plains have variations of the riders/billing components that make up an OG&E bill, especially involving fuel, energy efficiency and SPP costs, Woodworth said. Storm costs-related riders are also very common, she said.

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