Dealing with medical bills can be confusing, frustrating and stressful. But it doesn’t have to be that way. Independent Emergency Physicians (IEP) offers flexible online and over the phone payment options to make paying your bill as quick and easy as possible.
In this comprehensive guide, we’ll walk through the various ways you can pay your IEP medical bill conveniently.
Getting Started – Create an Online Account
The fastest way to pay your IEP bill is through the online patient portal. To get started, you’ll first need to create an online account.
Visit the IEP website and click on the “Pay Your Bill” link. Here you can set up your secure online account by providing some basic personal and insurance information.
Creating an account is quick and easy. Once your account is set up, you can log in anytime to view your balance, make payments, set up payment plans, and more.
Pay Your Bill Online
The online patient portal makes paying your IEP bill fast straightforward and secure. To pay online, simply
- Log into your account
- Navigate to the Billing & Payments page
- Select “Make a Payment”
- Enter your payment details
Online you can pay your balance in full or make partial payments towards your total balance anytime. IEP offers flexible online payment options
- Pay in full – Pay off your total outstanding balance in one lump sum
- Partial payments – Pay whatever you can afford that month
- Set up a payment plan – Make consistent monthly payments over 6 or 12 months
You can pay online using a credit card, debit card, checking account, or savings account. Online payments are fast and secure, letting you take control of your medical billing.
Pay Over the Phone
We also make it easy for you to pay your bill over the phone and talk to a real person.
To pay by phone:
- Call the billing department at (248) 536-2127
- Speak with a billing representative
- Provide your account information
- Choose to pay in full or make a partial payment
- Give your payment details to complete the transaction
Phone payments allow you to ask questions directly to a knowledgeable billing agent. They can tell you about your fees, make a payment plan, take a payment, and more.
Payment Plan Options
For large balances, paying the total amount upfront can be very difficult. That’s why IEP offers customizable monthly payment plans. Payment plans divide your outstanding debt into monthly payments that are easier to handle over 6 to 12 months.
To set up a bill payment plan:
- Call the billing department
- Discuss your balance and budget needs
- Agree on a monthly payment amount and schedule
- Provide payment info to set up automatic deductions
When you’re enrolled in autopay through a payment plan, your agreed upon payment amount is automatically deducted from your account each month. This prevents you from missing payments or risking going into collections.
Payment plans make medical bills less stressful by giving you time to pay it off in consistent, affordable monthly increments.
Financial Assistance Programs
In addition to flexible payment options, IEP offers financial assistance programs to patients who qualify based on financial need. These programs include:
- Discounted care – Reduced cost of services based on income level
- Payment plan – $0 interest payment plans based on what you can afford
- Charity care – Free or highly reduced cost of care
To find out if you may qualify for financial assistance, speak with a financial counselor at IEP. They will confidentially evaluate your financial documents and determine programs you are eligible for.
Avoid Collections by Staying in Touch
To avoid being sent to collections, be sure to pay your IEP bill on time each month. If you cannot afford the full monthly payment, call IEP right away to set up an alternative payment plan or apply for financial assistance.
You risk being sent to collections if:
- Your account becomes 120+ days past due
- You made no payments in the past 120 days
- You did not set up a payment plan
- You failed to complete financial assistance applications
As long as you are actively communicating with IEP and making monthly payments, your account will remain in good standing. Do not hesitate to call if you need help.
Get Billing Questions Answered
If you have any questions or concerns related to your IEP bill, do not hesitate to reach out to their billing department for support.
The billing team can help explain your charges, insurance payments, financial assistance options, payment plans, and any other billing questions you may have.
Some common billing questions include:
- Why am I being charged for this service?
- How was my insurance payment applied?
- Can I dispute a charge?
- What are my payment plan options?
- How do I know if I qualify for financial assistance?
No matter what your medical billing issue or question is, the IEP billing department is available to provide you with the help and support you need.
Paying Your IEP Bill is Quick and Easy
As you can see, IEP offers flexible medical bill payment options to make paying your bill stress-free and convenient.
Key takeaways include:
- Pay conveniently online 24/7 through the patient portal
- Call the billing department to pay over the phone
- Set up automatic monthly payments through a payment plan
- Apply for financial assistance if you qualify
- Avoid collections by staying in touch and making payments
- Reach out to billing anytime you have questions
With online payments, payment plans, financial assistance and excellent customer service, you can take control of your medical billing with ease. Pay your IEP bill promptly each month using their simple, convenient payment solutions.
IMPROVING HEALTH AND HEALTHCARE
THE IEP DIFFERENCE
Our culture of owners was built through cultivating, retaining, and promoting outstanding clinical leaders and the very best physicians.
We are leaders who model behavior and actions that positively influence the behavior and actions of our peers and partners.
Board certified physicians providing clinical excellence for our hospital partners, and outstanding, compassionate care for our patients.
We foster cross functional collaboration among stakeholders to advance the best possible patient and business outcomes.
Unlike staffing companies, we form a true partnership with our hospitals. We excel in shared risk, shared reward partnerships.
