Paying your utility bill on time each month is important for every resident and business in Bay County Florida. The county offers various payment options to make it quick and convenient to pay your water sewer, garbage collection, and other utility charges. This comprehensive guide will walk through everything you need to know about managing your Bay County utility account and paying your bill.
Overview of Bay County Utility Billing
Bay County Utility Services handles billing and payment collection for
- Water and sewer service
- Garbage, recycling, and yard waste collection
- Stormwater fees
- Street lights
- Fire services
Utility bills are issued monthly and are typically due within 20 days of the billing date. Let’s look at how to read your Bay County utility bill and payment options available.
Step 1: Understand Your Utility Bill
Your Bay County utility bill will show the fees for the services provided to your home or business, as well as any discounts, fees, or past due amounts. Key sections include:
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Account summary – Lists total current charges and any past due balance.
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Meter readings – Shows water usage for the billing period.
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Utility service details – Breaks down the monthly cost of each utility service.
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Billing history – Provides your payment history for the past 6 months.
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Message board – Highlights important billing notices and announcements.
Review the bill closely each month and contact Utility Services if you have any questions.
Step 2: Pay Your Utility Bill on Time
Bay County offers several ways to pay your utility bill conveniently each month:
Online Payment
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Pay by credit/debit card or e-check via the online portal.
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View billing history and usage.
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Set up recurring payments.
Phone Payment
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Call the payment line to pay over the phone with a credit card.
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Visa, Mastercard, and Discover accepted.
Mail-In Payment
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Send a check or money order using the payment stub from your bill.
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Allow 7-10 days for mail delivery.
In-Person Payment
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Pay with cash, check, or card at the Utility Services building.
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Use the 24/7 drop box to leave check/money order payments.
Automatic Bank Draft
- Set up monthly automated drafts from your bank account on your bill’s due date.
Budget Billing
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Pay an average amount each month to avoid seasonal spikes.
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Must have 12 months of payment history.
Step 3: Avoid Late Fees and Disconnection
To avoid late fees on your Bay County utility bill:
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Pay your balance in full by the due date each month.
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Contact Utility Services immediately if you anticipate issues paying on time.
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Late fees incur 10 days after the due date if unpaid.
Past due accounts may face disconnection of service after proper notice is given. Avoid service interruption by paying overdue amounts as soon as possible.
Step 4: Notify Bay County of Account Changes
Be sure to update your contact information and notify Bay County Utility Services if you:
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Move to a new address within the county.
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Need to disconnect service due to moving out of county.
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Notice any issues with your meter or utility charges.
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Want to enroll in budget billing or automatic payments.
Tips for Managing Your Utility Account
Follow these tips for smooth utility account management with Bay County:
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Provide accurate contact info so you get reminders about bills.
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Check your usage to detect potential leaks.
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Enroll in autopay to avoid forgetting payments.
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Keep your account info current if you move or change banks.
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Contact Utility Services with any billing questions or discrepancies.
Paying your Bay County utility bill is fast and easy through the available online, phone, mail, or in-person options. Staying on top of your account activity is important to avoid late fees or service disruption. As a municipal utility, Bay County works hard to provide quality services to local homes and businesses.
For Utility Bill Payments
- They accept Discover, Master Card, Visa and E-Check
- The max payment amount of $900. You can make multiple payments if your bill is more.
If you have any questions or comments about the Citys E-Payment services please call 850-872-3166.
The City of Panama City E-Payment services are optional and are just one method of conducting business with us. You may continue to use traditional methods, such as the U.S. Mail, Automatic Draft, Payment by Phone or visiting City offices in person, or you can pay online.
Your payment will be processed at the close of the business day. (If you pay your bill on a weekend or holiday, your payment will be processed at the end of the next business day).
Notice: We now use Paymentus as our payment provider. First-time users will need to use the Register Now link found on the login page.
- They accept Discover, Master Card, Visa and E-Check
- The maximum credit card payment amount per transaction is $550
- The maximum E-Check payment amount per transaction is $3,000
The Panama City Police Department offers you easy access and instant credit card or electronic check payment for parking fines, alarm fines, or code enforcement fines. Alternatively, you may pay by U.S. Mail or by visiting the Police Department located at 1209 E. 15th Street.
- They accept Discover, Master Card, American Express, Visa and E-Check
- The convenience fee for credit cards is 2.5% with payments up to $550.00
- The convenience fee for e-checks is a set amount of $1.50
The Police Departments E-Commerce services are supported through convenience fees assessed only to the users of the services.
Panama City Fines (code enforcement, parking, alarm fines and more)
Important Information Regarding E-Payment Service
To facilitate online financial transactions the City has established an E-Payment service with Paymentus.
Please select which type payment you would like to make:
Bay County Utilities Services begins new water treatment program
FAQ
What is the phone number for Panama City utilities bill payment?
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How do I pay my utility bill in Bay County?
Through postal mail. You can mail in your Utility payment by sending it to the Bay County Utility Services Administration building. Please give the mail enough time to get here so that there is no late fee applied. There are no alerts at this time. You can pay your utility bills in person, at a drop box, online, over the phone, or through the mail.
How do I contact Bay County utility services?
Welcome to Bay County Utilities Online Utility Services Portal, eGovPLUS. Questions? Contact Bay County Utility Services: Phone (850) 248-5010 Fax (850) 248-5006 eGovPLUS Connecting People and Public Services. If you are a new user and already receive a bill from Bay County Utilities activate your account here .
What services do utility companies provide in Bay County?
In Bay County, Utility Companies provide electricity, natural gas, water, and sewer services. Panama residents can contact the Utility Company to learn about services, start or stop Utility services, or for billing and payment information.
How do I Pay my Green Bay water utility bill?
The Green Bay Water Utility, a public utility in Wisconsin, delivers reliable drinking water and wastewater treatment services, safeguarding local waterways. Common questions, curated and answered by doxo, about paying Green Bay Water Utility bills. How can I pay my Green Bay Water Utility bill? You can pay them directly on this website.