Living in Gainesville, Georgia means relying on city water and sewer utilities for your home Paying your monthly bill quickly and easily is now possible online through City of Gainesville Water Bill Pay Avoid mailing checks or visiting in person by managing your account digitally.
The user-friendly online payment portal allows customers to securely view balances, payment history, set up auto-pay, receive reminders, and more Take care of your Gainesville water and sewer bills in just minutes with a few clicks
Getting Started with City of Gainesville Water Bill Pay
Using the new online bill payment system is simple. Just follow these steps:
- Go to gainesvillega.governmentwindow.com
- Select “Water Bills” from the menu.
- Choose either “One Time Payment” or “Manage Account.”
- For one-time payment, enter your account number and billing details.
- To create an account, register with your email, account number, and address.
- Create a secure password.
- Accept the terms and conditions.
- You’re ready to pay bills and manage your account online!
Once you’ve signed up, all you have to do to get to your account dashboard is enter your email address and password at any time.
Pay Bills 24/7 From Anywhere
The City of Gainesville Water Bill Pay portal allows you to securely pay your water and sewer bills online 24 hours a day, 7 days a week. The convenience of paying on your schedule can’t be beat.
Log in anytime to view your current balance, due date, account number, payment history, and other details. From your account overview, easily pay the full or partial amount due in just a couple clicks.
Multiple payment options are offered, including credit card, debit card, and electronic check. Payments are processed instantly and a confirmation email is sent.
Auto-Pay For Effortless Payment
Forget having to manually pay your Gainesville water bill every month. Sign up for auto-pay through City of Gainesville Water Bill Pay instead for easy convenience.
If you set up auto-pay, the amount you owe is taken out of the method of payment you choose on the due date of each month. You’ll never have to think about paying bills again!.
Enrolling in auto-pay is quick and easy:
- Access your online account
- Click on Auto-Pay Settings
- Enter your preferred payment information
- Pick the date you want payments processed
- Review and submit the agreement
Your water and sewer bills will now be paid on time, every month automatically.
Receive Helpful Payment Reminders
The online bill payment system also provides the option to receive convenient bill reminders directly to your email or phone.
Helpful alerts you can enable include:
- Payment confirmations
- Due date reminders
- Past due notices
- High usage alerts
Staying on top of your account activity helps avoid any unnecessary fees or service disruptions. Select the reminders that meet your needs!
View Detailed Billing and Usage History
Want insights into your water usage over time? The online portal offers access to your detailed billing and usage history.
Easily generate graphs and charts showing your monthly, quarterly or yearly water usage. Check your daily consumption rates. See trends and peak times. Identify conservation opportunities.
Understanding your detailed activity informs usage decisions and provides transparency into billing. Check your history anytime!
Go Paperless With Online Statements
Want to reduce paper clutter and mailbox junk? City of Gainesville Water Bill Pay enables you to go completely paperless if desired.
Opt out of mailed paper statements and access all your bills digitally through your online account instead. Get email alerts when new statements are ready to view. No more wasted paper and ink!
You can also access electronic versions of tax documents, service agreements, payment history, and other account files digitally anytime. Less waste, more convenience.
Get Support If You Have Questions
While the online bill payment platform is designed to be user-friendly, questions or issues may come up. If so, Gainesville customer support is ready to help!
Contact customer service by phone at 770-535-6878 or email [email protected] during regular business hours. Helpful representatives can assist with:
- Resetting passwords
- Updating account information
- Clarifying charges
- Troubleshooting payment issues
- Answering billing questions
Don’t hesitate to reach out to get the best experience with City of Gainesville Water Bill Pay!
Convenient Online Account Management
Managing your Gainesville water and sewer account is now faster and easier than ever with City of Gainesville Water Bill Pay. Pay online anytime, enable auto-pay, receive reminders, go paperless, and more.
No more mailing checks or visiting the city utilities office. Just log into your secure online account and take care of your bills in minutes from home. Easy account oversight provides peace of mind.
Start enjoying the convenience of modern bill payment today! Sign up for City of Gainesville Water Bill Pay now.
How To Read Your Bill
Need help making sense of your water/wastewater bill? This page can help explain each part of your monthly statement.
How can customers plan ahead for the cost of their monthly residential water/wastewater bill, you ask? The City of Gainesville offers residential users a water and wastewater bill estimator calculator, available here Version OptionsCustomer Account ServicesHeadline Residential Bill Calculator. Wastewater rates are not applicable for Hall County, Braselton, Flowery Branch or Oakwood customers.
For assistance, please contact Customer Service.
Water & Sewer Rates
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Customer Service
Contact Customer Service Physical Address 757 Queen City Parkway Gainesville, GA 30501 757 Queen City Parkway Gainesville GA 30501 Directions Mailing Address 757 Queen City Parkway Gainesville, GA 30501 Phone 770-535-6878 Fax 770-538-2414 Emergency Phone 770-535-6877
Hours
- 8 a.m.-5 p.m. Monday-Friday
- Closed on City-observed holidays
Directory
Pay Water and Sewer bills online
FAQ
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