The good thing about living in southern Alabama is that South Alabama Utilities serves you. Homes and businesses in the area can get electric, natural gas, water, and sewage services from this local company. As a customer, you can easily pay your monthly South Alabama Utilities bill in a number of ways.
Payment Methods Offered
South Alabama Utilities offers several ways for customers to pay their utility bills. including
- Online Payments
- Bank Draft Payments
- Mail-In Payments
- Drop Box Payments
- In-Person Payments
Detailed instructions for each method are provided on the South Alabama Utilities website Customers can choose the most convenient way to pay each month.
Paying Your Bill Online
Online bill payment is the fastest and simplest way to pay your South Alabama Utilities bill. To begin, you will need to sign up for an account on the South Alabama Utilities customer portal. This allows you to:
- View account balance and billing history
- Make one-time payments by credit/debit card or e-check
- Set up automatic monthly payments
- Go paperless by enrolling in e-billing
Online payments are fast, secure, and you can avoid late fees. Make sure you sign up for account alerts so you know when your new bill is ready.
Paying by Bank Draft
Another easy option is to enroll in the South Alabama Utilities Bank Draft program. This automatically deducts your monthly bill payment from your checking account.
To enroll, complete the Bank Draft form and submit it along with a voided check. Drafts will begin in 1-2 billing cycles. You’ll receive a statement showing the amount to be drafted.
Bank drafts prevent you from forgetting a payment and incurring late fees. Just monitor your account for any billing changes monthly.
Mailing In Your Payment
If you prefer to pay by check, you can mail your payment to:
South Alabama Utilities
Dept #2529
P.O. Box 2153
Birmingham, AL 35287-2529
Be sure to allow 5-7 business days for standard mail delivery to avoid late fees. Include your remittance stub and write your account number on the check.
Using the Drop Box
For added convenience, South Alabama Utilities offers after-hours drop boxes at both their Citronelle and Semmes office locations. Simply place your check or money order in the secure drop box. Payments are collected and processed the next business day.
Paying In Person
You can also pay your utility bill in person at the South Alabama Utilities offices. The Citronelle office is located at 8100 Joy Street, Citronelle, AL 36522. The Semmes office is located at 4800 McCrary Road, Semmes, AL 36575. Both locations are open Monday-Friday from 8am-5pm.
In-person payments allow you to pay by cash, check, or money order. You can also get assistance from customer service staff if needed.
Payment Support and Billing Questions
If you need help understanding your South Alabama Utilities bill or making a payment, customer service can assist. Contact the Citronelle office at 251-866-2365 or the Semmes office at 251-649-4316 during regular business hours.
You can also email questions to [email protected]. Be sure to review the FAQs on the website for quick answers.
Avoid Late Fees and Disconnection
To avoid late fees and potential service disconnection, be sure to pay your South Alabama Utilities bill in full by the due date each month. Take advantage of the secure and convenient online payment system for the easiest way to pay on time.
South Alabama Utilities offers various payment options to fit every customer’s needs and preferences. Choose the right method for paying your utility bill each month. Visit the South Alabama Utilities website at www.southalabamautilities.net for bill pay guidance and support.
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How do I pay my South Alabama utilities bill online?
Pay your South Alabama Utilities bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.
How do I get a South Alabama utility statement by E-Bill?
South Alabama Utilities is proud to inform our customers about the option to go green and receive statements by e-bill. Click here to signup or visit the Customer Service Billing page to view your statements. You will receive an email each month to notify you that your statement is ready to view, print, and pay.
What services does South Alabama utilities provide?
South Alabama Utilities delivers electricity and water among other essential services, ensuring the consistent operation of communities in South Alabama. Common questions, curated and answered by doxo, about paying South Alabama Utilities bills. What payment methods does South Alabama Utilities accept?
How do I pay my Alabama Power Bill?
Our Customer Service team can assist you with payments and questions at 1-800-245-2244. Mail a check or money order to: Alabama Power Payments, P.O. Box 242, Birmingham, AL 35292 Get help paying your power bill with programs like Project Share and Special Needs Assistance.