How to Pay Your Bill at Rochester Regional Health

Rochester Regional Health is one of the best health systems in New York. It offers care in many hospitals, clinics, and other places in the area. People who need medical care should pay their bills on time to keep their accounts in good standing. Rochester Regional Health makes it easy to pay your bill by letting you do it online, over the phone, or in person.

Online Account and Payment

MyCare, the online patient portal at mycare.com, is the best way for most patients to pay their Rochester Regional Health bills. rochesterregionalhealth. org.

After registering for a free MyCare account, you can log in anytime to view your balance, statements, and access account management tools MyCare provides a simple way to make secure online payments by credit/debit card or bank account

Benefits of paying your bill through MyCare include

• 24/7 payment access from any device
• Store payment methods for easier repeat use
• View statements and payment history
• Set up autopay for automated payments
• Go paperless by opting into e-statements

MyCare is useful for coordinating all your care across Rochester Regional’s network and handling billing in one place.

Pay by Phone

For patients who prefer to pay bills directly over the phone, Rochester Regional Health has an automated pay-by-phone line available.

Call toll-free 1-866-210-8821 and follow the prompts to make a payment. You will need your account number from your statement. The system accepts Visa, Mastercard, Discover, and American Express cards for payment.

The phone line is available 24/7, providing a quick way to pay anytime before your due date.

Pay by Mail

Customers can still mail in physical check or money order payments if they choose. Send your payment to:

Rochester Regional Health
PO Box 3820
Rochester, NY 14603-3820

Be sure to include your account number from your statement and allow at least 7-10 days for delivery and processing to avoid late fees. Do not mail cash payments.

Pay in Person

For patients wanting to pay bills in person with cash or in-person assistance, Rochester Regional Health has patient financial services offices located at:

• Rochester General Hospital
  1425 Portland Ave, Rochester NY

• Unity Hospital
  1555 Long Pond Rd, Rochester NY

• Newark-Wayne Community Hospital
  1200 Driving Park Ave, Newark NY

• United Memorial Medical Center
  127 North St, Batavia NY

Visit one of these offices during business hours for in-person bill payment or questions.

Automatic Payments

The most convenient option for routine bill payment is to enroll in automatic payments through your MyCare account.

With autopay set up, your credit card or bank account on file is automatically charged for the amount due on your account each month on the due date. This ensures you never miss a payment.

Automatic payments save you time and give peace of mind that your account is always paid on time.

Payment Plan Options

Rochester Regional Health understands personal financial situations sometimes make healthcare bills difficult to pay in full. If you need help paying your bill on time, contact the billing office to ask about payment plans:

• Payment arrangements – Set up a monthly installment plan to pay off large balances over 3, 6, or 12 months.

• Hardship applications – If you meet low-income criteria, you may qualify for reduced-cost care on a sliding scale.

• Financial assistance – Charity care programs provide fee waivers or reductions based on your situation.

Reaching out early about payment difficulties allows Rochester Regional Health to work with you on a solution so you can continue receiving care.

Billing Questions and Contact

If you ever have any billing questions or issues, Rochester Regional Health has dedicated financial services teams ready to assist:

• Call 1-866-210-8821 8am-5pm weekdays to speak with a representative

• Email billing support at: [email protected]

• Visit any patient financial services office in person

With transparent communication, we can resolve any billing problems and provide excellent service.

As a leading non-profit health system, Rochester Regional Health is committed to keeping care accessible. We offer flexible billing and payment options to remove financial barriers for patients across the communities we serve.