Paying Your Water Bill in Walton County – A Detailed Guide

Paying your water bill is an essential responsibility for every resident and business owner in Walton County. While it may seem like a routine task, there are some important details to understand to pay your bill correctly and avoid service disruptions In this comprehensive guide, we’ll walk through everything you need to know about paying your Walton County water bill

Overview of Walton County Water Billing

The Walton County Water System provides water service to residents and businesses located within the county’s water service area, Water bills are issued monthly and are based on your actual metered water usage along with a base monthly service charge

The utility bills on a monthly cycle, so you will receive a new bill each month. Bills are typically mailed out during the first week of the month and are due by the date printed on your individual bill (usually around the 20th of the month).

Payment Options for Walton County Water Bills

Walton County offers several convenient payment options:

• Online – The easiest way to pay is through the county’s online bill pay system. You can pay by credit/debit card or electronic check. To use the online system, you’ll need your web ID number which is printed on your monthly bill.

• By Phone – You can call the Water Department billing office at 770-466-4887 and pay over the phone using a card.

• By Mail – Detach the payment stub from your bill and mail it along with a check or money order to the address printed on the stub. Be sure it is mailed in time to be received by the due date.

• In Person – You can pay your bill in person at the Water Department office located at 2171 Highway 81 S in Loganville. They accept cash, check, or credit/debit cards.

• Bank Draft: You can set up your bill to be taken out of your bank account every month. This ensures your payment will never be late.

No matter which option you choose, be sure your payment reaches the Water Department by the due date printed on your monthly bill to avoid late fees or service disruption.

Understanding Your Walton County Water Bill

When you receive your monthly bill in the mail, it includes detailed information on your account status and all of the charges for that month. Here is an overview of what you will find on your Walton County water bill:

• Account Information: This shows your account number, meter number, billing date range, and due date. Verify this is all correct.

• Previous Balance – Any unpaid balance being carried over from your prior bills.

• Payments – Lists any payments received on your account during the current billing cycle.

• Water Usage – Your metered water consumption in gallons along with the rate per gallon. Usage may vary month to month.

• Base Charge – This fixed monthly charge covers infrastructure and administrative costs. It is billed regardless of actual usage.

• Sales Tax – Tax charged based on your total service amount.

• Other Fees – Any additional fees such as late fees from a prior late payment.

• TOTAL DUE – This is the full payment that must be submitted by the due date. If unpaid, late fees apply.

Closely monitoring your monthly usage and charges will help catch any billing errors. Be sure to contact the Water Department if you ever suspect any discrepancies on your bill.

Avoid Late Fees and Service Disruption

It is essential to pay your water bill on or before the due date each month. Walton County will impose significant late fees on overdue accounts:

• 10 days past due – $10 late fee assessed

• 30 days past due – Additional $50 late fee assessed

• 60 days past due – Water service disconnected

Once your service has been disconnected for non-payment, you will also have to pay a $50 reconnection fee on top of your past due balance to restore service. This can result in a big headache and expense that can easily be avoided by paying on time.

If you ever anticipate having trouble paying on time, immediately contact the Water Department to explain your situation and arrange alternative payment plans. As long as you proactively communicate, they will work with you to avoid disruption. But ignoring past due notices will eventually lead to service interruption.

Assistance Programs for Water Bills

For low income residents who are unable to keep up with water and sewer bills, Walton County does offer assistance programs:

• Leak Adjustment Program – If you experience a qualifying water leak on your private property, you may apply for a one-time adjustment to your bill to alleviate the impact. Certain conditions apply.

• Senior Citizen Discount – Senior citizens over age 65 who meet income requirements are eligible for a 30% discount on water service fees. You must apply directly with the Water Department.

Additional assistance for qualifying individuals may also be available through the [LIHEAP] and [LIHWAP] programs offered at the federal level. Contact the Water Department to learn more about applying.

Tips for Saving on Your Walton County Water Bill

Here are some tips to implement that can help reduce your monthly water usage and save money on bills:

• Monitor your usage and look for spikes that indicate leaks. Fix any drips or leaks immediately.

• Install water-efficient showerheads and faucet aerators.

• Replace older toilets with new low-flow models.

• Run full loads in the dishwasher and washing machine.

• Avoid letting the faucet run while washing dishes or brushing teeth.

• Cut down on outdoor watering and install rain barrels.

• Adjust automatic irrigation systems to avoid overwatering.

• Limit showers to 5 minutes or less.

Being proactive about conservation is the best way to gain control over water usage and your bill.

Stay Updated on Your Walton County Water Account

The Water Department offers a few ways to stay up-to-date on your account status:

• Account Access – Register for online account access through the county’s website. You can view bills, payment history, and receive notifications.

• Email/Text Alerts – Subscribe to Paperless Billing to receive your bill and due date reminders directly via email or text.

• Phone – Call the Water Department billing office at 770-466-4887 if you ever have a question about your account.

Take advantage of these resources to avoid forgetting due dates or letting your account fall behind.

Paying your water bill doesn’t have to be a hassle if you follow this guide. Understanding the billing process, payment options, and account management resources available will help ensure your Walton County water service stays flowing on schedule. Don’t hesitate to reach out to the Water Department if you need guidance getting squared away. They are available to support residents in keeping accounts current. With a proactive approach, you can easily stay on top of your monthly water bill responsibilities.