A Guide to Paying Your City of Parkersburg Utility Bills Online

Living in the city of Parkersburg, West Virginia means paying monthly bills for services like fire protection, police, and sanitation. While you can pay these bills by mail or in-person, the most convenient way is online through the city’s payment portal.

In this comprehensive guide, I’ll walk through how to pay your Parkersburg utility bills online to save time and avoid late fees.

Overview of City of Parkersburg Bill Pay

The city of Parkersburg provides residents with essential services including

• Fire protection
• Police protection
• Garbage collection and sanitation

These services are funded through monthly bills sent to each household and business in the city. Bills are typically due by the 10th of each month.

The city offers several options for paying these bills:

• By mail
• In-person at the Finance Department
• Online through the payment portal
• Via automated phone payments

Paying online provides the most convenience and ensures on-time payment every month.

Benefits of Paying Your Bill Online

Here are some of the key benefits of paying your Parkersburg bills through the online payment portal

• Don’t pay late fees—online payments go through right away, so you never miss the due date. Late fees can be up to $20.

• Auto-pay: You can set up your bank account or credit card to make regular payments.

• Paperless billing – Go paperless to receive and view bills electronically.

• Payment tracking – Your payment history is stored online for easy access.

• Mobile friendly – The portal works great on smartphones and tablets

• 24/7 access – Pay anytime, no need to wait for office hours.

As you can see, the perks of paying online make it the best billing option for Parkersburg households.

How to Pay Your Bill Through the Online Portal

Ready to start paying your Parkersburg bills online? Here is the step-by-step process:

1. Create an Account

First, you need to register for an account on the payment portal:

• Go to municipalonlinepayments.com/parkersburgwv

• Click “Register” and enter your email, name, phone number, and password.

• Verify your email address by clicking the confirmation link sent to your inbox.

2. Add Your Bill Accounts

Once registered, add your bill accounts to your profile:

• Click “Monthly Fees” and choose the type of bill – fire, police, sanitation, etc.

• Enter your account number from your paper bill and last payment amount.

• Repeat for each bill type you want to pay online.

3. Pay Your Bill

With your bill accounts set up, you can now pay your bill in a few quick steps:

• Go to “Monthly Fees” and select the accounts to pay.

• Click “Add to Cart” to move them to your payment cart.

• Select a payment method – credit/debit card or e-check.

• Enter your payment details and click “Checkout”.

That’s all there is to it! Your bill will be paid instantly.

Setup Automatic Payments

For maximum convenience, you can enable auto-pay when checking out. This automatically pays your bill each month on the due date from your payment method on file.

To enable:

• Check the box next to “Make this a recurring payment” when paying your bill.

• Agree to the terms and conditions.

• Choose the day each month that you want your bill paid.

You can also enable auto-pay later under the “My Account” section. With auto-pay setup, you’ll never miss a payment deadline!

Go Paperless with e-Bills

You can opt-in to paperless billing to receive your monthly statements electronically through email.

To go paperless:

• Click on “Sign Up for Paperless e-Billing” on the portal homepage.

• Check the box to get e-bills and enter your email address.

You’ll get an email each month to view and pay your latest bill. No more wasted paper and stamps!

Get Support for Your Online Account

If you need help creating your online account, adding bill details, or troubleshooting payment issues, Parkersburg provides support:

• Email: [email protected]
• Phone: 304-424-8490
• In-person at the Finance Department at 1 Government Square

The finance team can walk you through any questions or problems with your online bill pay account.

Avoid In-Person Payments and Save Time

Now that you know how quick and easy it is to pay your Parkersburg bills online, you can avoid in-person payments and mail.

Online payments through the portal only take minutes each month. You gain convenience while avoiding potential late payment fees. It allows you to manage your utility account entirely electronically at any time of day.

So simplify your monthly bills and make the switch to the Parkersburg online payment system today. Your future self will thank you!