How to Pay Your Bill at Willamette Valley Medical Center

Paying medical bills can be confusing and stressful. However, Willamette Valley Medical Center aims to make the process as simple as possible. In this comprehensive guide, I will walk you through everything you need to know about paying your bill at Willamette Valley Medical Center.

Overview of Willamette Valley Medical Center

Willamette Valley Medical Center is a 60-bed acute care hospital located in McMinnville, Oregon. It offers a full range of inpatient and outpatient services including emergency care surgery cancer treatment, imaging, and more.

Willamette Valley Medical Center first opened its doors in 1904 and has been providing quality care to the region for over 100 years It is accredited by The Joint Commission and part of the Lifepoint Health network,

When to Expect Your Bill

Should you have been an inpatient at Willamette Valley Medical Center, you will get your bill from them after you are released. If you are not a patient, like for lab tests, imaging, or clinic visits, you should get a bill in the mail within 30 days.

Keep in mind that physician charges are billed separately. You may get extra bills from doctors like radiologists, anesthesiologists, pathologists, and your own doctor if they did work during your stay in addition to the hospital bill.

During your hospital stay, it’s helpful to write down all the services you receive so you know what to expect when the bills come in.

How Your Bill is Calculated

Your hospital bill reflects all charges for items and services provided during your stay or visit. This includes:

• Room and board fees for inpatients
• Nursing care and medication
• Lab tests, imaging, and other diagnostics
• Surgery and operating room charges
• Medical supplies and equipment used in your care
• Therapy services like physical therapy if provided

Charges are determined by Willamette Valley Medical Center based on the types of expenses incurred in providing care. They will then bill your insurance if you provide that information.

You are responsible for paying any remaining balance after insurance processes the claim, including deductibles, copays, and coinsurance. Uninsured patients are offered a 60% discount on their bill automatically.

Online Bill Pay Options

Paying your Willamette Valley Medical Center bill online is easy and convenient. You have a few options:

Pay Directly Through the Hospital’s Website

On the Willamette Valley Medical Center website, you can select the Pay My Bill link at the top. This will take you to the payment portal where you can either log in or create an account.

To pay as a guest without creating an account, you will need your invoice number and the last four digits of the primary account holder’s social security number.

If setting up an account, you will need the invoice number, account number, or patient account number found on your statement.

Once logged in, you can view balances, make one-time payments, set up payment plans, and manage payment methods. Accepted payment methods include credit card, debit card, and electronic funds transfer from a bank account.

Use Your Bill Payment Provider

Many banks and bill pay service providers like Citi and Chase allow you to add billers by name, account number, or billing address. So you can set up and pay your Willamette Valley Medical Center bill through your existing bill payment account.

Be sure to have your Willamette Valley Medical Center account number on hand. Processing times vary but are typically 2-4 business days.

Enroll in AutoPay

You can enroll in auto-pay through the Willamette Valley Medical Center patient portal to have payments automatically drafted from your credit card or bank account. This ensures payments are made on time each month.

Just log into your account, navigate to the payment section, and enroll in auto-pay by designating a preferred payment method and the date you want payments to draft each month.

Payment Plan Options

If you need help managing large medical bills, Willamette Valley Medical Center offers interest-free payment plans.

To set up a payment plan, you will need to call the billing office at 855-269-1997. The minimum payment is $25 but you can choose the monthly amount that fits your budget. There is no fee to enroll.

You can also request a payment plan through the patient portal by submitting an eForm request after logging into your account.

Discounts and Financial Assistance

Willamette Valley Medical Center offers financial assistance options to help make care affordable including:

• Uninsured Discount – Uninsured patients automatically receive a 60% discount on their bill.

• Prompt Pay Discount – Pay your bill in full at or before discharge and receive 20% off.

• Hardship Discounts – If your income is under 200% of the Federal Poverty Level, you may qualify for further discounts based on financial need.

• Free Care – The hospital provides millions in free, charity care each year for those who qualify.

To check if you qualify for financial assistance, complete the Financial Assistance Application available on the hospital’s website or contact the financial counselor.

Communicating with the Billing Office

If you have any questions about your bill, need help enrolling in a payment plan, or want to check on financial assistance options, contact the billing office at:

Phone: 855-269-1997

Hours: Monday-Friday from 5am to 5pm PST

You can also initiate a Live Chat through your online account or submit questions by emailing an eForm.

Additional Billing Resources

• Estimate potential costs for services ahead of time using the online Price Estimator tool

• Review the Financial Assistance Policy for full details on available discounts and aid

• Check the Hospital Charges List for basic charges by service

• Contact your insurance provider to understand your coverage, out-of-pocket estimates, and claim status

• Reach out to the eligibility and disability services team at 503-435-6532 for help applying for Medicaid, Medicare, or disability benefits

Paying medical bills can feel overwhelming but Willamette Valley Medical Center aims to ease the process through transparent pricing, online billing, financial assistance, and excellent customer support. Being proactive, asking questions, and exploring all your options goes a long way.